I had used Regus services for 6 years now, in two locations, and most of the time the service has been at good level.
Plats
Byt plats675 Town Square Boulevard, Firewheel Town Center, Suite 200, 75040 Garland, TX, US
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The worst company!!! It's a scam!! Don't do business with this company!! They double charged me for my virtual address service.I asked for refund they charged my account again instead of refunding my... Se mer
Företaget har svarat
The worst company!!! It's a scam!! Don't do business with this company!! They double charged me for my small office space for 1 person I asked for refund they charged my account again instead of refun... Se mer
Företaget har svarat
Profession staff and environment
Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
675 Town Square Boulevard, Firewheel Town Center, Suite 200, 75040, Garland, TX, USA
- 2142997600
3,6
Medel
5 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Consistently good service
I had used Regus services for 6 years now, in two locations, and most of the time the service has been at good level.
17 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The worst company!!
The worst company!!! It's a scam!! Don't do business with this company!! They double charged me for my small office space for 1 person I asked for refund they charged my account again instead of refunding my account. I sent them messages they said they will refund my account they never did. Instead they tried to charge me again!!! Stay away from this SCAM company!! And the owner always said put a ticket didn’t work !good luck! Nothing work !
14 januari 2024
Omdöme utan inbjudan
Svar från Regus - Texas, Garland - Northeast - Firewheel Town Center
Hi Ana, I’m sorry if you felt the need to escalate this.
We immediately checked your concern and found that you have never been ‘double charged’. You have been billed correctly every month according to your agreement.
A member of our team has contacted you for further information, but they have not received a response from you. Please respond to them for further assistance.
Thank you,
Lorraine Brule
Global Customer Service at Regus
The worst company!!
The worst company!!! It's a scam!! Don't do business with this company!! They double charged me for my virtual address service.I asked for refund they charged my account again instead of refunding my account. I sent them messages they said they will refund my account they never did. Instead they tried to charge me again!!! Stay away from this SCAM company!!
30 september 2024
Omdöme utan inbjudan
Svar från Regus - Texas, Garland - Northeast - Firewheel Town Center
Hi Jackie,
I’m so sorry for your dissatisfaction.
The details of all the billable charges are explained in our agreement and we charge our customers according to it.
Your comments on us charging you again instead of refunding the overpayment is confusing.
Since you’ve posted anonymously, I’m unable to contact and help you in this matter. Please email me at lorraine.brule@regus.com with your company name and/or account reference so I can quickly assist.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Profession staff and environment
10 juli 2023
Arrogant, greedy, disreputable
Facility was nice but expensive at over $10 per foot per month. Center management was excellent and tenant-centric. Regus policies are pathetically bad ... charges for land lines when only using a cell phone. Exit fees - I placed 12 pin-sized holes to hang professional certificate, diplomas and some art. It cost $459 to "repair" which is simply price-gouging since they have the tenant captive. I notified them on 3/4/2023 that I would vacate on 4/30/2023 and requested my retainer balance at that time. It is now 5/31/2023 and no return of the retainer. You can Zelle money to people immediately or ACH in one day.. Regus is disreputable but in my case is the only game in town.
Response to their reply below: I have the detailed invoice showing what Regus billed for and it includes Internet and a Land line, which was not used. The details are the mechanism for developing the "all-in" invoice, Regus does not just pull a number out of the sky. Further, why would a tenant have to deal with a "phone technician" if you did not already have the landline connection available. The detailed invoice clearly reflects that. And she completely misses the point about restoration ... it would have taken less than $25 to spackle and paint the 12 holes. The person who replied must be the most job-secure person at Regus, spending all her days monitoring the bad reviews instead of working toward a better tenant experience.
27 maj 2023
Omdöme utan inbjudan
Svar från Regus - Texas, Garland - Northeast - Firewheel Town Center
Hi Greg, I’m sorry if you felt the need to escalate this.
At Regus we work hard to ensure our services offer exceptional value to our customers and to provide many different options to meet every requirement and budget.
We did not charge you for telecom or internet services separately however it is included in your monthly fee as an all-in charge which you agreed on before signing the agreement.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians.
When you moved into your office, we ensured it was all in working order and ready for use.
We do the same with each customer and this service is part of your agreement.
We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for our customers.
The retainer refund process will take approximately 30 days from the end date of the agreement and it’s an automated process. We apologise for the delay caused.
We are pleased to confirm that your refund has been processed as per the details we have shared with you via email.
If I can assist you with anything else, please contact me directly at lorraine.brule@regus.com.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
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