Listening attentively to our requirements and coming back in good time with a proposal
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great location and great staff
Avoid at all costs. They issue parking fines for fun and give you zero room to negotiate anything. You’re charged for absolutely everything—moving plug points, extra furniture—while basic services bar... Se mer
Företaget har svarat
Personal Experience
Företaget har svarat
Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
Park Road, Cardinal Point, WD3 1RE, Rickmansworth, Hertfordshire, Storbritannien
- 8000608702
3,4
Medel
5 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Personal Experience
26 juni 2026
Svar från Regus - Rickmansworth Park Road
Hi Jogan, thank you for your review! We appreciate you taking the time to share your experience with us. We hope to welcome you again soon!
Avoid at all costs
Avoid at all costs. They issue parking fines for fun and give you zero room to negotiate anything. You’re charged for absolutely everything—moving plug points, extra furniture—while basic services barely work. Phones constantly down, toilets blocked, recurring plumbing issues, lifts with no lights, and power cuts lasting days with no compensation. Tiny desks, windowless offices, yet rents go up every year. Everyone in the building complains. They know you’re stuck once your business is registered there—and they act like it. Never heard a single good word about Regus.
1 maj 2026
Omdöme utan inbjudan
Svar från Regus - Rickmansworth Park Road
Hi Rena,
We're sorry to hear that you are disappointed.
Further reviewing your account, we can see that you have not opted for parking. Please note that parking enforcement is managed by a third-party provider, not Regus directly. Fines are not issued by us, and they are not issued without reason. Customers are provided with the relevant instructions to help prevent fines, including registering their vehicle number plate and making any required parking payments directly with the parking provider.
We have not received similar comments from other customers, no record of power cuts at the centre in relation to your comments.
Regarding the floor box, we already explained that it cannot be removed due to safety reasons. We understand this may not be your preferred outcome; however, this decision has been made with safety and operational requirements in mind. Alternative options were also offered, including moving to a different office, but we understand these options were declined.
At Regus, we work hard to ensure our services offer exceptional value to our customers and to provide different options to meet every requirement and budget. Please note that you can check your agreement, additional charges, and other services through your online account. Simply go to myregus.com and log into your account. From there, you can also check payments and download your invoices.
The maintenance of our facilities is very important, and we can assure you that we take such feedback seriously. Please do not hesitate to contact us if you have more questions, thank you.
Best,
Lorraine Brule
Global Customer Service at Regus
Office Rental
Listening attentively to our requirements and coming back in good time with a proposal
26 juni 2025
Great location and great staff
15 januari 2025
Make life difficult
The accounting is an absolute nightmare. Takes the Regus accounting team ages to respond. No telephone number to call - asked several times for a manger to escalate to, was ignored. Get over-charged / incorrect charges and/or double charged for and then it takes weeks to try and get a refund. Still waiting.
Furthermore, over the last few years they have kept increasing rent but removed/started charging for services previously provided (e.g. reduced size of desks, removed storage facilities in co-working areas, started charging for tea and coffee automatically even if you don't drink tea or coffee - so you have to opt out to stop the charges.)
1 maj 2024
Omdöme utan inbjudan
Svar från Regus - Rickmansworth Park Road
Hi Rena,
I’m sorry for your dissatisfaction.
I understand that your main concern is about the retainer refund of your co-work account.
As my team member has explained to you, your co-work retainer was transferred to your office account upon upgrade and at the same time you also have paid the retainer for the office account.
This has caused an excess retainer in your office account. We will refund the excess amount to you. Please respond to my team member with the requested details.
Your centre team confirmed that they have already addressed the issues related to your billing and centre facilities.
If you need further help, please contact my team member who is in touch with you.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.