Regus - Ontario, Toronto - Yonge and Sheppard Omdömen 

9
TrustScore 3.5 av 5

3,6

4711 Yonge Street, 10th Floor, M2N 6K8 Toronto, ON, CA


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Regus working place brought about more integrity to my business at first. A very placid area is accompanied by very nice staffs which which make the working days much indulging to me.

Betygsatt 5 av 5 stjärnor

Professional environment and staff. Service provided at a very high level. Receptionist Franca is one of the best you will ever encounter!

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I really wanted this to work out, which makes writing this review even harder. I signed a long-term lease specifically because the space was advertised with 24/7 access, and as a small busines... Se mer

Företaget har svarat


Företagsinformation

  1. Företagscenter
  2. Uthyrning av konferens- och mötesrum

Skrivet av företaget

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktuppgifter

  • 4711 Yonge Street, 10th Floor, M2N 6K8, Toronto, ON, Kanada

  • 6477777800

3,6

Medel

TrustScore 3.5 av 5

9 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(9)

2 667 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Read before signing a lease

I really wanted this to work out, which makes writing this review even harder. I signed a long-term lease specifically because the space was advertised with 24/7 access, and as a small business owner, that flexibility mattered to me. What wasn't disclosed before we signed is that the lights and HVAC are shut off after hours. I only found this out once I started using the space.

When I raised the issue, I were told the building keeps them off after hours to save on costs and to support the "eco-friendly" image the property is marketed with. What's frustrating is that other floors and businesses in the same building do have their lights and HVAC running after hours, so it doesn't feel like a consistent policy; it feels selective. The suggested "solution" was to bring in my own lamp and a fan, while they can just put in a request for the lights and HVAC to be on after hours, same as during the week.

I'm not the only one. Several other small business tenants here are in the same position, paying for round-the-clock access on paper, but without the basic utilities needed to actually use the space comfortably or safely during those hours.

I don't say any of this out of spite. The location itself and the staff have been genuinely pleasant to deal with. But if 24/7 access is a selling point for you, please think again.

To future tenants: don't assume "24/7 access" means "24/7 usable." Ask first. I wish someone had told me.

30 augusti 2026
Logotyp för Regus - Ontario, Toronto - Yonge and Sheppard

Svar från Regus - Ontario, Toronto - Yonge and Sheppard

Hi Gordana,
I’m very sorry to learn of your recent frustrations with your centre. We work hard to ensure a comfortable environment within all of our buildings and that any questions or concerns regarding our agreement terms are fully discussed and clarified before it is signed.
Heating, ventilation, and air conditioning systems are operated during standard business hours to promote energy efficiency, reduce unnecessary energy consumption, and comply with local environmental requirements. As a result, after-hours use is not included within the standard agreement and may require a separate arrangement or additional charge.
I’d like to extend a full apology if this wasn’t explained to you.
A member of my team contacted you to address your concerns but please feel free to contact me at Lorraine.brule@regus.com for any additional support.
Best,
Lorraine Brule
Global Customer Service at Regus

Betygsatt 5 av 5 stjärnor

Organized and professional and friendly…

Organized and professional and friendly customer service and reception. clean place and well sanitized
service area

18 augusti 2026
Logotyp för Regus - Ontario, Toronto - Yonge and Sheppard

Svar från Regus - Ontario, Toronto - Yonge and Sheppard

Hi Mohammad, thank you so much for your kind review! We're delighted to hear you appreciate our organised and professional environment, friendly team, and clean facilities. We truly appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Professional environment and staff

Professional environment and staff. Service provided at a very high level. Receptionist Franca is one of the best you will ever encounter!

23 juli 2026
Logotyp för Regus - Ontario, Toronto - Yonge and Sheppard

Svar från Regus - Ontario, Toronto - Yonge and Sheppard

Hi Michael, thank you so much for your thoughtful review! We're delighted to hear you enjoyed our professional environment and high level of service. It's wonderful to know Franca made such a positive impression—we'll be sure to share your kind words with her. We truly appreciate your feedback and hope to continue supporting your business!

Betygsatt 5 av 5 stjärnor

I recently rented an office at REGUS

I recently rented an office at REGUS, 4711 Yonge Street, and I am very satisfied with my experience. The location is excellent, clean, and professionally maintained. What truly stands out is the front desk team — they are always friendly, courteous, and extremely helpful. They greet clients warmly and are quick to assist with any requests, which creates a very professional atmosphere for my business. Overall, it has been a smooth and pleasant experience, and I would highly recommend this location to anyone looking for office

12 februari 2026
Betygsatt 1 av 5 stjärnor

Impossible to get a representative on the phone.

Impossible to ever reach a human being in the head office by phone.

15 juli 2025
Logotyp för Regus - Ontario, Toronto - Yonge and Sheppard

Svar från Regus - Ontario, Toronto - Yonge and Sheppard

Hi David,
I’m so sorry for your dissatisfaction.
One of my team members has contacted you to assist you further with your concern, but you are unresponsive.
Your account is currently suspended due to non-payment. Your centre team confirmed that they have already provided the list of unpaid invoices to you. Please make the necessary payment arrangements to clear your outstanding balance so that we can close your account.
If you need further assistance, please respond to the team member who is in touch with you.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Betygsatt 1 av 5 stjärnor

I am very disappointed with Regus's…

I am extremely disappointed with Regus's service. The worst part is trying to get your deposit refunded after leaving—good luck with that! I vacated my office space over a month and a half ago and am still chasing my deposit. Despite multiple follow-ups, my money has not been refunded, and there is no clear status or timeline for when it will be. This level of service is unacceptable, and I am now reporting this case to the authorities.

The overall service was below average, and I cannot recommend this property. I certainly won’t be using their services again.

30 oktober 2024
Omdöme utan inbjudan
Logotyp för Regus - Ontario, Toronto - Yonge and Sheppard

Svar från Regus - Ontario, Toronto - Yonge and Sheppard

Hi Jinus, we understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay. Again, we sincerely apologise for the inconvenience this may have caused. We are pleased to confirm that your refund has been reprocessed as per the details we have shared with you.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus

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