I visited the Mann Island office space, it is really nice and clean, all expected facilities are present and the staff are really friendly.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely disgraceful company. Liars, cheats. Do yourself a favor and find someone with better morals. I put 7 request tickets now disputing a payment for absolutely nothing, and nobody is replying... Se mer
Företaget har svarat
Great location, clean and friendly office environment. Highly recommended for those seeking a positive and quiet working space.
Karyn Community Manager Liverpool Mann Island So professional, helpful and flexible. Gives great support to my operation.
Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
1 Mann Island, L3 1BP, Liverpool, Merseyside, Storbritannien
- 8000608702
4,1
Bra
8 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mann Island office space
I visited the Mann Island office space, it is really nice and clean, all expected facilities are present and the staff are really friendly.
6 februari 2026
Spaces works for me
I am enjoying the office space. Very quiet, clean and great to place to get work done.
10 juni 2024
Great location and clean working environment
Great location, clean and friendly office environment. Highly recommended for those seeking a positive and quiet working space.
21 februari 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Absolutely disgraceful company
Absolutely disgraceful company. Liars, cheats. Do yourself a favor and find someone with better morals. I put 7 request tickets now disputing a payment for absolutely nothing, and nobody is replying to me, just adding more late fees while I am trying my best to get in touch with them. Absolutely crazy experience with a horrible company.
The company replied stating the 'office' was ready for me to move in. Be aware of this people - The office that they're talking about is a small desk with a dirty separator in the middle of the room with one plug. No windows, no drawers, not even a phone line. I even had to wipe the desk when I moved in because it was full of dust. Absolutely nothing was 'ready'. Just another scam run by a corporate company to try and get extra cash from its customers. I'm desperate for an office, but I would never go with a company with such awful morals again.
1 februari 2024
Omdöme utan inbjudan
Svar från Regus - Liverpool, Mann Island
Hi Karen,
I’m sorry if you felt the need to escalate this.
I understand that you’re dissatisfied with the office restoration service and late payment fees charged to you.
The office restoration service is a part of the agreement, and it is chargeable to all our office customers upon their departure. We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use and we do the same with each customer. On behalf of your centre team, I’d like to extend a full apology if this wasn’t explained to you.
Our invoices are payable no later than on the 15th day of the month. If payment is not received by the due date, we incur administration costs and, though we would like to avoid charging you for this, we must pass on a late fee to you. As displayed in your online statement, your November 2023 invoice was paid on 04 January 2024 and as a result, your account with us has incurred a late payment fee.
This matter is now resolved as per the confirmation provided by my team member to you via email. If you need further assistance, please respond to them.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Update from my last review
Update from my last review.
I have done a review on 10/12 saying that they haven't send my deposit back , because by law (that is just for the clients, never for Regus), they should have sent me my deposit on 30 November, so they created a NEW invoice on 11/12 to charge me more money for the same thing that they have charged me in the last invoice, saying that this was not enough money😂 so then they can say that they haven't send me the deposit because there is still an invoice on hold (for something that I have paid already in November). In the last call that I had with the centre team over the phone, they said that ok, it was everything paid and that the deposit was submitted, that it was going to arrive any time to my account. Then after my review on 10/12, falls from the sky a new invoice on 11/12 something else more to pay. This is very clever, but I can see the point. So as you can see they will do everything to take your money and find a way of being on the top, ALWAYS! In the end of the day you end up paying your own deposit. They say that I damaged the space, when it's not damaged, it's the walls that needed to be painted and the carpet cleaned both in one side of the room so they charged me for that in 3 separate invoices when in the second, they didn't gave any information that this was going to be one more invoice. They haven't even informed me that they submitted this new invoice by email, so this was totally done by purpose after my review on 10/12 cause the invoice was created on 11/12. Speaking on the phone after the second invoice paid, the team said that yes it was everything paid and the refund was processed so it was going to arrive any time, after my review they created a new invoice saying that there was still missing the invoice for the walls painted that they hadn't the information yet. My contract finished end of October, in December they say that they still didn't had all the information of the charges cause of course it's time to send my deposit back and they have to find one way of not doing it. this is the biggest joke ever!!! I never experienced anything like this with my company. It's a lack of respect, nearly asking please for them to give you back something that is yours, that you invested for your company
I don't recommend this place to anyone. Run if you want to have peace and a company expanding!!!
14 december 2023
Omdöme utan inbjudan
Svar från Regus - Liverpool, Mann Island
Hi Ana,
I’m very sorry to hear of your disappointment.
I understand that your main concern is about the delay in your retainer refund.
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
As your centre team has explained to you, there are additional office restoration service fees applicable to your account due to damage caused to the walls and carpet in the office you have occupied. It took some time for the centre team to obtain the correct details on the restoration fees from the vendors and issue the invoices to your account. As we have already clarified to you, invoices for repainting the wall and carpet cleaning were issued separately.
Duplicate charges were not billed to you, and you can check your invoices under “ Billing and payment” section of your online account (myregus.com).
We’re processing your refund on priority. Once we process your refund you will receive a correspondence letting you know that the payment went through successfully.
Should you require further details on this matter, please respond to my team member who is in touch with you.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
professional and welcoming staff
easy to make reservations, great location, professional and welcoming staff
25 september 2023
Karyn Community Manager
Karyn
Community Manager
Liverpool Mann Island
So professional, helpful and flexible. Gives great support to my operation.
28 augusti 2023
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