The staff at regus Liverpool are excellent the offices are clean tidy and well decorated the booking process is easy
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team is really helpful and friendly, the office is in a fabulous location, and the facilities (both in the location and nearby) are great. The Red Rum board room has become a second home for ma... Se mer
We use the Regus offices throughout the U.K. the facilities are always good and the centre staff are always very helpful. This is especially the case at the Liverpool office
Warning to anyone who uses Regus. If you want to repeatedly have to contact them only to be unable to speak to someone and be chased to “let an office with them” despite advising on nu... Se mer
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Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
Exchange Flags, Horton House, L2 3PF, Liverpool, Merseyside, Storbritannien
- 8000608702
4,0
Bra
4 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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The staff at regus Liverpool are…
The staff at regus Liverpool are excellent the offices are clean tidy and well decorated the booking process is easy
6 juni 2026
Svar från Regus - Liverpool City Centre
Hi Karen, thank you so much for your kind review. We’re delighted to hear you’re enjoying the clean, well-presented offices and that the booking process has been easy to use. We truly appreciate your kind words about the team and hope to welcome you again soon!
Do not use - the worst company
Warning to anyone who uses Regus. If you want to repeatedly have to contact them only to be unable to speak to someone and be chased to “let an office with them” despite advising on numerous occasions I wished to make a complaint as a current tenant.
Sadly the poor staff in the reception area have to suffer because those above do not have any idea how to assist their tenants. The reception staff within the building are amazing and helpful.
However, anyone who is supposed to help you with your account or if you have a problem is essentially non existent.
I repeatedly get incorrect invoices and charges despite having made over 50 phone calls. All of which is a total waste of time as no one ever comes back to you. You only recieve phone calls to ask do you want to rent an office.
Fantastic sales people who do not tell you the full picture. It is not a fully serviced office if you have printers which require internet or a server be prepared to pay over 200 a month extra in fees.
I have never come across such incompetence. They are quick to say you owe money and charge you but fail to correct their own errors and also fail to help you.
You are just a number and there is no element of client care or service even when you raise a complaint - if you try to do this you will not recieve the complaints procedure or any contact.
I cannot wait to leave at the end of my tenure. They are the worst company for customer service.
I’m a sitting tenant trying to run a law firm and I spend most of my time on the phone trying to get help from Regus.
19 januari 2023
Omdöme utan inbjudan
Svar från Regus - Liverpool City Centre
Hi Sam, I’m sorry you felt the need to escalate this.
We ask our customers to raise any concerns through the ‘Help’ section of their online account (Myregus.com) or via their centre team.
Your centre team have spoken to you about your issue and have also spoke to our Account Helpdesk on your behalf.
You have been provided with the correct information but chose to go through incorrect channels in the hope of achieving a different outcome.
I can see you’re frustrated about the phone calls you made but you have designated contacts (as outlined above) to prevent issues such as this.
You have been billed correctly and in line with the agreement you signed and are not being charged £200 per month for the IT services you mention.
It is necessary to have a static IP address if you wish to have your printer on your own network and you will see from your invoices that the cost is £29+VAT per month.
To call us incompetent is just not fair, we have done all we can to answer your queries but ultimately you did not accept that your card provider rejected some payments.
I’ve asked a member of my team to contact you to offer further assistance.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
We use the Regus offices throughout the…
We use the Regus offices throughout the U.K. the facilities are always good and the centre staff are always very helpful. This is especially the case at the Liverpool office
13 augusti 2023
Red Rum Club
The team is really helpful and friendly, the office is in a fabulous location, and the facilities (both in the location and nearby) are great.
The Red Rum board room has become a second home for many of us!
11 juli 2023
Detta är Trustpilot
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