Besök webbplatsen

Regus - Heathrow, Bath Road Omdömen 3

•
TrustScore 3 av 5

2,8

Företagscenter
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Plats

Byt plats

450 Bath Road, Longford, Heathrow, UB7 0EB London, GB

•
2087578602

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Företagscenter
  2. Uthyrning av konferens- och mötesrum

Skrivet av företaget

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Kontaktuppgifter

  • 450 Bath Road, Longford, Heathrow, UB7 0EB, London, Storbritannien

  • 2087578602

2,8

Medel

TrustScore 3 av 5

3 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

No office policy, loud environment, no air conditioning

It seems there are no office policies in this building, people from various offices constantly speak on loudspeakers, listen to Asian dramas and songs on full volume on their phones. Spoke to reception various times, no change. Spoke to a few such people, full of ignorance, just put the volume up.
Additionally, we have an office for 2 people on the 1st floor, and the air conditioning is not working, making it extremely hot and impossible to work. Reception comment: "I will see what I can do." - 3 months have passed; still nothing has been done.
Very disappointing experience

25 mars 2026
Omdöme utan inbjudan
Logotyp för Regus - Heathrow, Bath Road

Svar från Regus - Heathrow, Bath Road

Hi Ekaterina,
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.
Regarding the noise concerns, we understand how disruptive this can be to your work environment. Our team has previously addressed this by speaking directly with the neighbouring customer and reminding them of the importance of maintaining a professional and respectful atmosphere. We will continue to monitor the situation closely and take further action where necessary to ensure a more comfortable workspace for all clients.
In relation to the air conditioning, we sincerely apologise for the inconvenience caused. The centre is currently experiencing a cooling issue, and our team is actively working to resolve this as soon as possible. While we understand this has been frustrating, we want to assure you that efforts are ongoing. In the meantime, our centre team is available to support you with alternative options where possible.
We encourage you to connect directly with the centre team so they can walk you through the available solutions and help find the most suitable arrangement during this period.
Thank you,
Lorraine Brule
Global Customer Service at Regus

Betygsatt 1 av 5 stjärnor

Be careful guys before you take a…

Be careful guys before you take a contract with them. They will not pay your deposit back come with nonsense excuses and add extra charge, even if you not ask for it or you cancel it

3 februari 2025
Omdöme utan inbjudan
Logotyp för Regus - Heathrow, Bath Road

Svar från Regus - Heathrow, Bath Road

Hello Gasser,
I’m sorry to hear you’ve had this experience.
We fully understand the importance of receiving your refund promptly.
Your agreement ended on 31 December 2024 and our refunds have a 30 day processing time. We have already processed it and it will be released to you on 16 February.
My team have contacted you now to clarify the full details. Thank you for your understanding.
Best,
Lorraine Brule
Global Customer Service at Regus

Betygsatt 1 av 5 stjärnor

Fraud and uneducated Manager

I have been with Regus for 6 years. from last 2-3 months things are not going well as they are changing the manager quite often. I ma taking about Regus Bath road, there is very bad smell in our room and my staffs vomited and they can't work. when I talked to reception they told me you can change office but the issues is we are working on desktop not latop just unplug and go than I requested them that i will like to talk manager and the Mr Manage came and he told me that he will check the issues in our room and when he came down he mentioned that there is no smell in the room and he is 50 years old and his nose is more sensitive than us so he doesn't find any issue we can work there and also he mentioned that the building is old and this types of issue will arise if we want new building than we can pay more and go to central london and by the way we are paying £1250.00 for office space and he also mention there are other company also working they don't have any issue, I told him another office guy is just here and he also mentioned same thing after that the manager changed his tone and said well i can offer you another room. I ask him that in each office there need to be HSE as my staff vomited due to bad smell but he told me that he is HSE officer of this building and I ask him can you show me the display poster of HSE which he told me it's with Head office and later receptionist guy show me HSE poster with no name on it.
I make a complain about him by writing and it's been more than 3 weeks still didn't hear anything, when i went to reception today that what happen to my complain than the reception guy told me that he replied email saying that it has been sent to Toni's line manager and the complaint is not closed. I asked him when i make complaint they how do i know what happen? the receptionist guy told me yes he replied me with email that he sent to his line manager. i asked him is this your complain policy than he is unaware and asking me what i want?
just thing i have been with them for 6 years and this is how they treat and not a response as this is run by USA company and they just want to make money. I am leaving this office and getting my own rather than making this so called big company rich where they don't listen about their tenant.
They are fraud.
Thank you for the reply of my review and your area manager contacted me but didn’t say anything about that rude manager. They listen my views and hang up the phone. Anyway I have given notice and send email to cancel my contract but still didn’t get response from your team. Your receptionist send me an email that he raise the for cancellation our contract as we don’t want to renew but it’s been 3 weeks still waiting response. Just admit that your team are very poor on communication and need lots of training before they work for you.
Thank you

4 april 2024
Omdöme utan inbjudan
Logotyp för Regus - Heathrow, Bath Road

Svar från Regus - Heathrow, Bath Road

Hi Raj, 
I’m sorry you felt the need to escalate this.
The maintenance of our facilities is very important, and we can assure you of our highest standards.
Your concern about the smell you refer to was investigated and although your centre team and city manager were unable to detect any odour, our maintenance team visited the following day as a precaution and they too were unable to detect an odour in your office, neighbouring offices or the corridor outside your office; we offered you an alternative space (which you declined) but will continue to monitor the situation.
We are committed to the highest standards of integrity, honesty, openness, and professionalism in all our activities, and I can only apologise if a member of our team gave you cause for concern. I assure you that the situation was properly investigated by our area director, and you were contacted by another city manager soon afterwards because of this.
Your centre team is your main point of contact, and they can escalate any issues on your behalf if the need arises. You are also able to raise queries through the ‘Help’ section of your online account (Myregus.com).
A member of my team has contacted you directly to discuss your review and you centre team remain available to you should you have further questions.
Kind regards,  
Lorraine Brule  
Global Customer Service at Regus

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer