Poor and disorganised.
Poor.
I booked a space in Warrington in July. The local team hadn't realised my booking and hadn't opened the space for me to work in. I had an interview scheduled so needed the space available at the booking time.
I did manage to call through and the local representative (Neil) did come over to open the space, but this was 40minutes into the 1hr slot, so ofcourse I missed the interview.
Neil originally was happy to give a refund but all efforts to contact him were met with "Sorry I don't remember that, I'll look into this and call you in an hour" followed by no call and forgetting again. This has happened 5 times. I am yet to receive my refund for my booking.

Svar från Regus - Daresbury Park, Halton







