Regus - Colorado, Littleton - Kellogg Center Omdömen 

6
TrustScore 2.5 av 5

2,7

26 West Dry Creek Circle, Suite 600, 80120 Littleton, CO, US


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I like the security and accessibility of the facility and office area. The staff, community managers, are very helpful, easy to talk to, and responsive to needs. It is quiet and I can get as much wor... Se mer

Betygsatt 1 av 5 stjärnor

I am an existing client, and tried to open a new account for additional services. After asking for assistance in-person on location, I was directed to to the website to complete the signup.... Se mer

Företaget har svarat


Företagsinformation

  1. Företagscenter
  2. Uthyrning av konferens- och mötesrum

Skrivet av företaget

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Kontaktuppgifter

  • 26 West Dry Creek Circle, Suite 600, 80120, Littleton, CO, USA

  • 7205755600

2,7

Dålig

TrustScore 2.5 av 5

6 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(6)

2 703 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Treating Clients Like Garbage

I am an existing client, and tried to open a new account for additional services. After asking for assistance in-person on location, I was directed to to the website to complete the signup. Upon first attempt, I realized I did not have all necessary items to set up a separate account. I returned three months later to finalize the setup, only to realize Regus had started charging me from my initial login to there website.

Now that I was ready to begin the new service, I found that Regus was already saying I was $295 in debit. I had been signed up for services that I never intended purchase, and had a series of late fees on top of that. All of this because I didn't receive the help I initially asked for it in-person, when I first inquired about a new account.

I have brought this up to their staff twice now, and have only been ignored. I have sent emails to their corporate and have completed surveys with the same response - they are ignoring me.

I have gone ahead and paid their invoice, while I waited to hear from them - no email, no text, no phone call. Thanks a bunch!

Truly disappointed in their customer service; this 1-star review is well deserved.

1 september 2025
Omdöme utan inbjudan
Logotyp för Regus - Colorado, Littleton - Kellogg Center

Svar från Regus - Colorado, Littleton - Kellogg Center

Hi Robert,
I’m sorry to hear of your disappointment but your comments don't represent the facts.
You independently signed an online agreement in July and registered your business to our address with the Colorado Secretary of State. You did not request assistance with setting up the new account, and no member of the team directed you to the website.
The centre team sent you welcome letters, which also requested an updated proof of address for USPS Form 1583. You later obtained a new driving licence and completed the form in person.
Throughout August, your centre team emailed you regarding your outstanding balance, and senior management also reached out to address any concerns, yet none of these communications received a response.
Your current agreement will expire on 31 January 2026. It is a formal, business commitment. We partner with our customers to help them run and grow their business, but we also have a business to run and cannot cancel an agreement earlier than its end date.
Your centre team is available to answer any of your queries but feel free to email me at Lorraine.brule@regus.com for further support.
Best,
Lorraine Brule
Global Customer Service at Regus

Betygsatt 1 av 5 stjärnor

Save your money for a better company!

We have been a customer of Regus for numerous years (over a decade) and I can tell you that they are one of the worst companies we have ever worked with. They auto renew your agreement with little or no notice. They would also rather rely on predatory contract terms then assist or help their clients situation. They have zero interest in customer / client retention and sole interest is gouging customers until the end of their agreement if you can ever get it to end.

Edit: The unfortunate part is when Businesses like Regus have a well worded response, but actually never follow up.

Edit #2: They finally followed up today, just to say we will consider this in the future, but it won’t help you now. Again, I have no dispute we had an agreement with Regus, that’s really not the issue. It’s more the greed, and lack of service by this company. Read all of the reviews they have not just mine, and you will see a startling resemblance in all of the reviews. They are not concerned with customer service or customer loyalty. They are trying to justify a negative review and are only concerned with THEIR bottom line.

1 maj 2024
Omdöme utan inbjudan
Logotyp för Regus - Colorado, Littleton - Kellogg Center

Svar från Regus - Colorado, Littleton - Kellogg Center

Hi John,
I am sorry to hear of your dissatisfaction.
Your agreement has been renewing every 12 months since you have been a customer so I am surprised to see your complaints regarding this now.
We try to help our customers as much as possible and regret we could not accommodate your request to combine both your agreements into one. We pride ourselves in our customer service and satisfaction, so we feel disappointed that you felt it appropriate to post such negative public comments accusing us of having “zero interest” in our customers” just because we were unable to fulfil your request.
A member of my team has already been in touch to make sure all your questions are answered.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Betygsatt 5 av 5 stjärnor

Good security and accessibility. Helpful staff.

I like the security and accessibility of the facility and office area. The staff, community managers, are very helpful, easy to talk to, and responsive to needs. It is quiet and I can get as much work done as I need to in a relaxed atmosphere.

6 september 2023

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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