The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again. Your staff... Se mer
Företaget har svarat
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do mon... Se mer
Företaget har svarat
Your employees amazingly serve the tenants. They keep everything clean and create a good work atmosphere that invites serenity. I appreciate Laura Leeper and Marissa Guajardo.
Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
895 Dove Street, 3rd Floor, 92660, Newport Beach, CA, USA
- 9499554900
4,0
Bra
5 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff at this Regus location are…
The staff at this Regus location are the best of the best. I’ve been to many Regus centers around the world, and no matter where I am, I’m always greeted warmly—but this team stands out. They’re consistently professional, attentive, and genuinely welcoming. It makes a real difference when you walk in and feel like they actually care. Top-tier service every time.
18 november 2025
Omdöme utan inbjudan
Amazing Employees
Your employees amazingly serve the tenants. They keep everything clean and create a good work atmosphere that invites serenity.
I appreciate Laura Leeper and Marissa Guajardo.
18 april 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Signed a one month trial
Signed a one month trial. In December to begin trying the service for one month and I was clear I only wanted one month and I was assured that it was no problem. No contract and I could do month to month. 15 days in I receive another bill for the next month and Joe tells me I was supposed to cxl it the first day. So no. I am not happy at all with the service.
Definitely unfortunate.
UPDATE — I communicated with the company and they were very pleasant and understanding. They refunded the extra charge and I’m glad. I look forward to using their services in the future.
30 december 2024
Svar från Regus - California, Newport Beach - Dove Street
Hi Shawn,
I’m very sorry to hear of your disappointment.
I immediately asked one of my team members to investigate this as a priority and provide me with more information. They will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to make matters right as soon as possible. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Thanks again for your comments which help us improve. We appreciate your business.
Best regards,
Lorraine Brule
Global Customer Service at Regus
Your customer service staff is horrid
Your customer service staff is horrid. They refused to work with us to finalize an acceptable contract, ghosted us, and treated us like dirt. We will never do business with Regus again.
Your staff provided no detail on the specific services we were to receive, or the specific charges for any of those services. Further, your contract fails to outline any detail on services or associated charges. Your contract fails due to vagueness. Your staff refused to ever provide any of those details, despite numerous requests. They also refused to alter the contract to meet our actual needs, despite the vagueness of your contract. When we attempted to discuss and resolve this matter, your staff ghosted us - refused to respond. We were forced to take our business to one of your competitors, and we recommend that anyone considering working with Regus does the same.
10 juni 2024
Svar från Regus - California, Newport Beach - Dove Street
Hi Craig,
I’m sorry if you felt the need to escalate this.
We are confident in our customer service and found no evidence that the local team never “treated you like dirt” or “ghosted” you; this is untrue.
On 24 April you signed a 12-month agreement for a virtual office in one of our centres in California. This is a formal business commitment. I am sorry that you would now like to renegotiate the agreement and demand a lower monthly fee, but this is not possible.
The local team have tried to help and are always available for anything you may need but we will not lower a price you agreed to and were happy with a short time ago based on your continued, and incorrect, complaints on public platforms.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Understanding of what customers’ need…
Understanding of what customers’ need makes Reugus a reliable source for exploring office space globally.
10 juli 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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