The website made it easy to book online. The representative managing the meeting room was very helpful and friendly. The meeting room was clean and had everything we needed.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have had a fantastic experience with Regus. The staff at our centre are incredible to deal with — always friendly, professional, responsive, and exceptionally accommodating. Whenever we need someth... Se mer
Företaget har svarat
Calgary, AB 8th Ave SW location, separate office rental. I DO NOT RECOMMEND IT. Information privacy: - Shortly after providing my manager's email address to the front desk reception... Se mer
Företaget har svarat
Mike and other front desk staff are excellent...pleasant greetings, always helpful, and they really care about how we are doing, and what we need.
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Företagsinformation
Skrivet av företaget
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Kontaktuppgifter
903 8th Avenue, T2P 0P7, Calgary, AB, USA
- 8442415515
3,9
Bra
7 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The website made it easy to book and helpful staff
The website made it easy to book online. The representative managing the meeting room was very helpful and friendly. The meeting room was clean and had everything we needed.
20 september 2026
Svar från Regus - AB, Calgary - 903-8th Ave SW
Hi Jim, thank you so much for your thoughtful review! We're delighted to hear the online booking process was easy, our team was friendly and helpful, and the meeting room was clean and had everything you needed. We hope to welcome you again soon!
easy to onboard and very accessaible…
easy to onboard and very accessaible reception to help with all inquiries.
18 september 2026
Svar från Regus - AB, Calgary - 903-8th Ave SW
Hi Lois, thank you so much for your kind review! We're delighted to hear the onboarding process was easy and that our reception team is always accessible and ready to help with your questions. We truly appreciate your feedback!
I do not recommend
Calgary, AB 8th Ave SW location, separate office rental.
I DO NOT RECOMMEND IT.
Information privacy:
- Shortly after providing my manager's email address to the front desk reception of the building, he started receiving cleaning offers from private cleaning companies and other spam.
- Regus demands to have credit card on file AND debit account information (for supposedly deposit return which they did not return in the end), even though the invoices are paid manually through their website.
Office space:
- because cleaning is done through Regus and they have the keys to your office, be ready that your pens, printing paper and other stationery go missing.
- the office walls have zero soundproofing. If you are intending on conducting meetings that require privacy, forget about it.
- A/C and, probably, ventilation was off during after work hours. I was suffocating in summer days when I had to come to the office during the weekend.
Billing:
- a sad story. Do not expect to get your deposit in the amount of 2 months' rent back. The conditions of the contract are such that Regus charges for what they call "restoration services" once you move out. They set the amount of 'restoration services' not in the contract, but capriciously in the 'House Rules', subject to change at any time at Regus's discretion. This amount did not depend on whether we left the office impeccably clean - we were invoiced automatically on the 1st day of move out, at around 2 AM at night. No reports of jobs done to 'restore' the office space were provided to us, of course.
- Rent amount grows on the fly at Regus's desire.
1 september 2026
Omdöme utan inbjudan
Svar från Regus - AB, Calgary - 903-8th Ave SW
Hi Natalia, I’m very sorry to hear of your disappointment.
Whilst I can't comment on the actions of the building management team at the main desk, I can assure you that our centre team would never share your details with anybody.
We ask that you add a payment method to your account, and although we can make provisions for customers who prefer to pay manually, your choice of payment method has no bearing on your retainer refund.
For operational reasons, the cleaning team needs to hold office keys. We take accusations of theft very seriously, and although neither you nor any other customers have raised concerns previously, we would certainly like to know more about this.
I'm sorry if you felt the soundproofing was inadequate. Noise levels can vary depending on day-to-day activities, and we would've been happy to discuss your options had you brought it to our attention at the time.
You will see on your agreement that, where available, heating/air-conditioning is only operational during regular business hours, and any requests for out-of-hours usage can be directed to your centre team.
We fully understand the importance of receiving your refund promptly and have taken measures to make the refund process as smooth as possible for our customers. I note that you have yet to submit your refund request.
Requesting a refund is easy. You should log in to your online account (i.e., myregus.com), select My Account > Billing and payments > Deposit / Retainer balances, where a specific section for refund requests is available. We will then confirm your payment date and amount.
Your refund will be processed within 30 days after your agreement end date or request date (whichever is later). It’s an automated process. However, we ask you to go through some security steps as part of our fraud-prevention policy.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer, and this service is part of your agreement. On behalf of your Community team, I’d like to extend a full apology if this wasn’t explained to you.
We've contacted you directly to discuss your concerns and please feel free to contact me directly at lorraine.brule@regus.com if you would like to add additional comments.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Highly recommend
We have had a fantastic experience with Regus. The staff at our centre are incredible to deal with — always friendly, professional, responsive, and exceptionally accommodating. Whenever we need something or plans change, they genuinely go out of their way to help and make things easy. It is a pleasure working with a team that cares this much about the people and businesses they support. Highly recommended!
22 augusti 2026
Svar från Regus - AB, Calgary - 903-8th Ave SW
Hi Ryan, thank you so much for your thoughtful review! We're delighted to hear our team has consistently been friendly, professional, responsive, and accommodating. It's wonderful to know they go the extra mile to make things easier whenever your needs change. We truly appreciate your recommendation and look forward to continuing to support your business!
Mike and other front desk staff are…
Mike and other front desk staff are excellent...pleasant greetings, always helpful, and they really care about how we are doing, and what we need.
11 juni 2026
Svar från Regus - AB, Calgary - 903-8th Ave SW
Hi John, thank you so much for your thoughtful review. We’re delighted to hear Mike and the front desk team consistently provide such a warm, helpful, and caring experience. Your kind words mean a lot, and we hope to welcome you again soon!
Seems like you are actually my own…
Seems like you are actually my own employees. Totally responsive at all times.
29 april 2025
Excellent service
Christine is always prepared and has things done ahead of time so I know I don’t have to worry about anything except using the room I booked. Excellent service
13 maj 2024
Detta är Trustpilot
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