I tried one pair of shorts and one Polo to try sizing and had an up coming holiday. I went full in shorts and Polos, I’ve waited to do this review as wanted to see after washing on return. The best ac... Se mer
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Det här tycker kunderna
Reef Knot clothing is top quality, with outstanding customer service. Beautiful colours, premium materials and fit. Not well known but if you buy from them you will be so impressed. Go for it, you are... Se mer
Only have positives to say about Reef Knots. Lovely choice of colours in the swim shorts and the organic t shirts are extremely soft and wash well also. Customer service is excellent - there was a mix... Se mer
In an age where quality and customer care can sometimes feel like an afterthought, Reef Knots was a refreshing discovery. The chino shorts fit beautifully, the sweater was equally impressive, and b... Se mer
Företagsinformation
Skrivet av företaget
We are a small UK clothing brand specialising in exceptional quality menswear. We specialise in outstanding fit, fabric and customer service. Key product lines include: Tops & Jumpers, Polos, Shirts, Tees, Swim Shorts and accessories. We are predominantly an online business, but we also have one physical shop in Salcombe, Devon. Established 2013 with c.100k customer orders shipped.
Kontaktuppgifter
Unit A2 Ashville Court, Methuen Park, SN14 0ZE, Chippenham, Storbritannien
- 01249 736 236
- info@reefknots.com
- reefknots.com
4,9
Utmärkt
173 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It seems like my regular clothing name…
It seems like my regular clothing name has gone bust so looking for a new name, seems ok so far, just need to wait and find out how long Reef Knot will last after a few washes/ironings, like the easy going style and not manufactured in sweat houses.
1 september 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for your kind review. Very pleased we could fill in for another brand. Hope yo see you again in the future. Best wishes, Patrick
Super quality.
I bought a half zip sweatshirt for my husband. Very happy with my purchase. Super quality item, beautifully made and looks great on.
1 september 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for the kind review. Very pleased we could help. Best wishes, Patrick
Great company to deal with
Great company to deal with and first class product. Was buying for my husband and could not have received a better and more personal service had I been in the shop. He was delighted with the sweater and I can now confidently buy for other family members.
1 september 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for your kind review. We look forward to seeing you back with us. Best wishes, Patrick
Great quality, style and fit
I have ordered stuff from this company for a couple of years, I treat all our men folk to Reef Knots clothes for Christmas. The quality is exceptional, the style fun, and the items seem to suit all, young and not so young. The fit is stylish and not skimpy so fits both those who like a classic shape but although those who prefer a slimmer silhouette. Cannot recommend them highly enough, look out for the multibuy offers which make the clothing good value as well. Customer service and packaging also excellent.
9 september 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for taking the time to review us. We are very pleased that you are happy with your products and that we can cater for everyone in your family! best wishes, Patrick
Excellent quality
Excellent quality clothing, purchased several times and will again in the future. Easy purchase experience, delivery straightforward and clothing is great.
1 september 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for being a very loyal customer! We will continue to try and produce the great quality you’ve become accustomed to. Hope to see you back with us soon.
Excellent
Great quality and service. No reason why not to give them five stars!!
16 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for your kind review. Very much appreciated!
Great quality clothing
Great quality clothing, fits well, and arrived in good time. Would recommend
14 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for taking the time to review us. So pleased everything was good for you! Hope to see you again soon.
Svar från Reef Knots
Thank you for your kind review. Very much appreciated!
Great company in my experience.Top…
Great company in my experience.Top quality,well fitting clothing and British too.Will buy from them again,no question.
18 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for taking g the time to review us and your kind words! Hope to see you back with us soon.
7” Shorts
I bought two pairs of shorts. Great quality, good fit. Accurate sizing. Delighted.
4 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for your review. Very much appreciated!
High quality clothes
High quality clothes, beautifully packaged, and a perfect fit.
I will be back for more!
11 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for reviewing us. So pleased you were happy with everything.
The best company
The best company. My husband loves all their clothing. He lives in the shorts and T-shirts during the summer. Top quality! Highly recommend.
18 augusti 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for your kind review! Very much appreciated and hope to see you back with us soon!
Wonderful company and ethos
Wonderful company and ethos. We totally support their commitment to quality and their customer focus! My purchase is for a present which has not been given yet. However I am sure my son will love it! So well done guys and I will no doubt order other items. 🤩🤩
8 augusti 2025
Omdöme utan inbjudan
Great quality and service
Great quality and when I needed to return an item for a size swap, they were very helpful and efficient.
30 juni 2025
Omdöme utan inbjudan
Svar från Reef Knots
Glad the whole process worked out fine. Thank you for leaving a review too!
Fantastically fast delivery just in…
Fantastically fast delivery just in time for holiday.
The shorts and the shirt were perfect. Just what I was after. Definitely will shop here again……. Soon.
4 juli 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you so much for your very kind review. Be are very pleased to have met your expectations!
Very happy with fit
Very happy with fit, quality and customer service. I wish they did chinos !
17 juli 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for your custom and review! We are looking at chinos and have done them in the past. The multiple sizes make them complicated, but i'm sure that as we grow we can justify the range again.
This is 3rd occasion I have used Reef…
This is 3rd occasion I have used Reef Knots. Product exactly as ordered and described, delivered on time , well packed - not in a plastic bag!! No hesitation in using them again.
Mervyn Squire
7 juli 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for such a great review! Very pleased you are happy with everything.
Cracking bit of kit
Cracking bit of kit. Fit like a glove and robustly constructed. Stylish around the pool as evidenced by a few admiring glances. Recommend!
30 juni 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for the very kind review. We hope to see you again soon!
I’ve just grown up into polo shirts
I’ve just grown up into polo shirts! The Reef Knot shirts I bought are of great quality and fit. I’m hooked!
3 juli 2025
Omdöme utan inbjudan
Svar från Reef Knots
Thank you for your review. Glad we can help support you in this exciting phase of your life! It's always polo season!
Terrible quality swim shorts
I bought 2 pairs of the swim shorts for my husband and after less than 10 weeks of wear during several summer holidays, the elastic totally gave up and rendered the shorts unwearable. These shorts were expensive and I expected good quality items. However, to me there is a fault with the design but I have been fobbed off by their customer service. I would not recommend purchasing anything from this company after this experience.
3 juli 2025
Omdöme utan inbjudan
Svar från Reef Knots
Julie, as we explained to you through customer service, after you had told us you purchased these 18 months ago, our records showed that you had actually purchased these shorts over 5 years ago in 2020. Understandably, we cannot give a lifetime guarantee on a fabric product that spends its time in chlorinated and salt water and as you admit has been on at least 10 holidays. All swimwear has a harder life than most items of clothing and will have a natural life span. Understandably, we cannot measure how this product has been treated over that length of time or the type of cleaning conditions or products it has come into contact with. I believe leaving a one-star review for a small business, ruining our exemplary record on TrustPilot is very harsh. In my opinion, your interactions with our staff were bizarre, confrontational and extremely unreasonable, especially once it was revealed that you had significantly tried to mislead us over how long you had owned the product. You even personally called me aggressive when I addressed you by your first name in an email, rather than a salutation (?), despite us having had a phone conversation previously where you made no such objection. We always go above and beyond to fix customer issues, but I’m afraid any fault on our part would have displayed itself years and years ago. After more than 75,000 customers, this is the strangest and most unreasonable customer interaction we have had. I wish you the best for the future, but would ask that if you contact us again, to be more reasonable and considerate to the people trying to help, Patrick (Founder)
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