Redbet.com Omdömen 153

great selection of games, amazing customer support friendly quick in response always go an extra mile to help you when you need help. i was told that they are quick in processing withdrawals but i havent got to that bit yet to find out but so far so good the site is a decent little casino with plently of offers and promos along the way

It's Saturday 20th October, @F1 @COTA #USGP is the next day, see an ad' for a bet on @RedbetLive 'Lewis Hamilton to secure 5th WDC at USGP' great odds, I sign up and deposit £20. When on the site I look for this particular bet, it doesn't exist?

Try get in touch with them via their support and they're completely unhelpful, try to withdraw the £20 which is stopped due to anti-money laundering regulations, fair enough. Go to wager the £20 on online slots and they've suspended my account...

Get in touch again and they're saying, in a nutshell that I have a gambling problem and labelling the topic as 'sensitive' and that they've done it for 'self exclusion' I have to ring their number (0113 487 2937) not once but twice in order to get my account unlocked...

Account unlocked 2 days later I'm now able to wager the £20, I decided on the #Starburst #Slots the £20 was gone, asked them to close my account get offered a welcome bonus of £20... Get this welcome bonus up to £75 (+/-) I check the wagering requirements and it's 35X £20 = £700

I manage to get this to 50% of the wagered requirement before all the funds are gone and I've subsequently lost the £20, you may think, fair enough, he was going to put it on #LH44 @COTA win anyway, but the fact of the matter is that the advertisement on facebook lured me in..

under false pretences as this bet clearly never existed, they got £20 from me which I was never going to be able to bet on what I wanted and wasn't ever going to be able to get back given the bonus played a lot longer than my actual cash. This shows with the £350 I managed to..

..wager before eventually running out completely.

The moral? If you're going to use any betting site just make sure it's not the thieving b*stards at #Redbet

(sorry for the tweet layout)

I had no problem at all with this bookie and I bet on it since at least a month.
The withdraws I made were super fast and I really love the big market they have on bets!
Live chat was super helpfull when I had problem, explaining me everything and being really patient with a dummy like me.
The only flaw I can point out is that the site is a bit confusing to me, 'cause I'm used to have my bets and free bets on the account menu, so I couldn't find them at first (the live chat helped me figure out I had to go on "sport" and after I would have them all here)

Used Redbet and sister site winningroom for a while now. Weekly promotions. Bonus can be cancelled at anytime to make a withdrawal. Live chat 10/10

I'm a complete noob and forgot to enter the promo code when I signed up - they were very quick to respond to my query and told me to contact them when I had placed my bet - they would then credit my account. I then got all confused about how I should place my free bet and they were really helpful and patient in talking me through the process.

Very good online casino quick withdrawals.
Excellent customer service

Thieves! I joined because of a 20/1 offer posted by Redbet and it does not exist once my funds were deposited. They then said I needed to wager my deposit in the Casino before I could withdraw anything.

DO NOT DEPOSIT WITH REDBET!!!

I do not know how in the world they are allowed a UK licence let alone allowed to operate, Shame on you UK gambling commission!

I withdrawn just a small amount over 3 weeks ago to advise it was refunded, after a week i contact them again to be told it hasnt been refunded and i need to send ID documents (There was no email from them or request for this before), I supplied those documents that day to be told the money will be withdrawn within 72 hours and in my account within 1-5 working days.... another week has passed since then and they are now ignoring my emails

I have gone on live chat to be told they have raised it with the payments department but couldn't give me a timescale

Something very wrong is going on at Redbet, You can see the other reviews here that are all negative and all similar issues!

I am now going to report to the UK Gambling commision.

DO NOT DEPOSIT, FIND ANOTHER BETTING COMPANY

Redbet allowed me to deposit and build up a £150 balance only to close my account without warning. They then refused to refund me my balance. (Stealing) I then questioned why to by fobbed of by automatics responses and not very helpful help line.

(NOTE - THIS IS A REVIEW OF BOTH BETTING GODS AND REDBET)

Been getting emails from them awhile now. Don't mind as their tips are relatively better than most.

Yesterday I was offered a sign up bonus with Redbet.com - 10 to 1 on England to beat Croatia in the World Cup semi finals. Up to £50 bet too! Lovely.

Only, I have joined Redbet through two different accounts and can safely say it is a scam. You need to pass ALL verification before being able to deposit. That takes "at least 48 hours." The sign up offer was made to new cmrs 48 hours before kick off. See the problem here?

I spoke to two staff at this Redbet. Worst cmr service ever at a book. Zero help.

So basically this is a scam book. And a scam promotion to harvest email addresses. I've come across them before in the industry.

I do not appreciate having my time wasted by Betting Gods in this way.

EDIT: I have been contacted by Daren Moore CEO of Betting Gods, asking why I have made this review about his company, and not Redbet.

My problem with Betting Gods is that they were the ones who recommended Redbet. They are on commission. That is why I am complaining about Betting Gods. For the sake of fairness this review will also shortly be posted on Redbet's section.

Since my original complaint there have been further things to complain about re: Betting Gods AND Redbet.

I am from the USA. I joined this book, passing their verification process (eventually) with barely an hour to place the previously mentioned bet on the England game.

Having deposited the £50 as per Betting God's email ("Best pat: you can get £50 on this bet") I then read the terms and conditions and found that this England game bonus would only pay a maximum of £50 back - so you could not in fact bet £50 at the advertised odds of 10 to 1 - or you could, you just wouldn't get the money back if England won, past £50.

So a proper scam.

I then only bet a fiver and withdrew the rest. That's the total amount that you could bet at the great odds.

Redbet then got in touch to tell me that I could not withdraw any money and only place it on bets - as per their terms and conditions.
For the first time ever, I have come across a book that insist that any money you deposit MUST be wagered at least once before you can withdraw. This is not money going on bonuses or special offers - they actually insist you bet any money deposited, or they won't allow you to withdraw it. Like going in a bank and placing money in an account and then the bank tell you you cannot have it back unless you place a bunch of bets first. Unbelievable.

I then tried to place a bet on France to win the World Cup, the remaining £45, which would have won me £100, only to be locked out of my account because I am "accessing from the USA" which they consider a restricted territory. Even though I JOINED from the USA. I LIVE in the USA.

It has been almost two weeks since this happened. They still have my money, and I have spent about $325 on phonecalls to them.

A complete and utter scam bookie, which Betting Gods were promoting.

I am now taking them to Court using the European Union Small Claims Cross Border Procedure.

this site will scam you they are refusing to my winnings . i have never seen this experience 10 years plus with other website . i have try to ring they say some one will get back to me . Avoid this site as they are scamming and rubbing people.

I'm a 60 year old woman - Redbet are doing their best to prevent me from withdrawing a small amount of money from their website.

I signed up about 4 years ago and verified my account.
Since this time I have had various new debit cards all of which we're verified by Redbet by the usual method of emailing pics front and back of card.
Problem starts here!!!!
On making a withdrawal this time I was asked to verify my latest new debit card by sending in pics. I done this as per usual.
This time Redbet decide this isn't good enough they require pics of all my old debit cards from years gone by.
WHO KEEPS THEIR OLD DEBIT CARDS??????
Obviously I cant do this....So they now decide to send me to my bank and ask for a letter saying all my old cards have expired.
WHAT BANK DOES THIS??????????

Come on, this ridiculous.....
I would like to here from Rebet on this matter before I make a complaint to IBAS.

another no win casino stay away from it even if you deposit 1000 euro cant win 100 euro

I've come across alot of scamming casinos in the past and I had some complications with this one thinking it would be the same but Denise from support was fair and swift at sorting my issues. Best customer service I've come across.

Avoid them at all cost. Locked my account accusing me for have been chip dumping,when I just played with my friend. Confiscated 220€ without any reason... Usually I don’t play poker just table games and slots, this time we wanted to have some fun together. So I deposited with trustly without bonus and my friend with coupon code also without bonus and played a few hands... logged out and went to roulette and slots. Suddenly I got a mail from them where they accuse me for have been chip dumping. What a big fat joke!!! Avoid them at all cost I ve been playing online casino at 20 different casinos never ever in my life had this kind of trouble. But if they want to confiscate 220€ that s up to them...they ll lose much more not getting my audience (affiliate) and my money plus they will get a lot of bad reviews from me.

Limited markets, poor odds, refusal of free bet for new joiner due to currency exchange, customer service not very helpful with w/d issue.
Avoid, plenty of favourable bookies.

Do not play on this site,this casino waits till you have spent a small fortune,and if you start to win or have a steak they cut your connection and log you out.then you get a message stating there site is under maintenace and you cannot log back in for several hours,then you log back in hours later if you where on a bonus round and were winning abit then you lost all that money because the bonus round has vanished and all your winnings.its happened to me 3 or 4 times and i have lost thousands because of it.stay away.i have all the evidence now so i can take it to a solicitor.thieving cheating company.needs kicked out of the uk.just one big scam.

Honestly awful. Don’t trust them.

I wish I'd read the reviews before signing up. I signed up, was able to deposit £10, then my account was locked. I emailed twice throughout the week (no response), and then spoke to their customer service, who said I needed to send my verification documents. I sent them through, and have heard nothing. In the meantime I continue to get emails through, but I can't even access the account.

I understand if they need to verify ID before allowing people to withdraw / deposits, but taking money and then completely locking people out of their accounts without any insight as to why, is completely unacceptable.

STAY AWAY.

Avoid like the plague.i have sent numerous forms of id uk goverment id birth certificate photos of my bank card.photos of proof of address inwhich not one of them were suitable.basically everything i sent they refused.i cannot withdraw my winnings of 300 pound.they are just scamming customers of there winning and have no intention of paying anyone.so therefore i am writing to the ukgc and going to contact ibas ecogra etc.they need to be stopped.and need there uk licence taken away.absolutely disgusting.so if anyone wishes to message me reguarding this matter the more people the better so we can bring this company down.thanks