Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best rate I found for recycling a Oneplus 15. I did have a delay in getting the device evaluated as it had a lock on it (my fault) but once resolved, I was paid instantly

Betygsatt 5 av 5 stjärnor

Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Slow, unprofessional and using con tactics. Firstly, they will give you high quote, best out of others. Then they will take a week to asses the phone and come back with some rubbish findings to reduce... Se mer

Betygsatt 1 av 5 stjärnor

Awful service. AVOID, absolute con artists. Phone sent in perfect condition, in protective case and screen protector, bubble wrapped in bag, to be told the phone is damaged took pictures prior to... Se mer

Företaget har svarat

Företagsinformation

  1. Återvinning och upplåsning av mobiltelefoner
  2. Elektronik

Informationen kommer från olika externa källor

RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

448 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(448)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They have had my phone for 3 weeks and…

They have had my phone for 3 weeks and I have not been paid for it and they have not responded to emails!!! Beware

7 september 2022
Logotyp för Recycle pro

Svar från Recycle pro

Hello Phillip

I sincerely apologize for the delay. The delay is due to last week's massive, unforeseen orders. Because of the significant workload uncertainty, we accept responsibility for the delay and are employing new personnel to address the problem. Despite the worn state in which we received your gadget, we nonetheless paid you the entire sum due to the delay.

We will do everything we can to give you the best service the next time, and we are eager to keep working with you.

I apologise once more humbly for the delay.

Regard
Sam

Betygsatt 5 av 5 stjärnor

Great service

Good price, quick service, good communication. Thank you.

6 september 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

We look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

No nonsense

No nonsense, price quoted was the price paid, really quickly. Recommended.

1 september 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Mark, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Betygsatt 3 av 5 stjärnor

slightly disappointed

I can’t help but feel slightly disappointed, I wasn’t made aware to the extent that the price would be reduced on my Fitbit for scratches across the screen even though it was still in good working order. However I was kept informed and I had the option to have the device returned to me or receive £5.

I decided on the latter

29 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Thank you.

Betygsatt 5 av 5 stjärnor

Phone Recycled

Phone Recycled
I recycled a p20 pro fully tracked delivery and super fast payment would recommend

27 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Christian, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Best phone recycler.

Great service. From posting phone off to freepost address it only took 3 days for payment to be in my bank. Very pleased, thank you.

17 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hi Richard,

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Thank you.

Betygsatt 4 av 5 stjärnor

Happy with the service

15 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

Thank you.

Betygsatt 5 av 5 stjärnor

Brilliant company

Brilliant company . I sold my s20 ultra to recycle pro after searching various other phone traders company's and recycle pro offered the most for my phone obviously based on the condition of the phone etc. But they were very helpful and understanding during the whole process both advisors Sam and Jay who were very helpful to me despite my anxiety issues over when the phone was being looked at and payment process but they kept the situation calm which was a great help to me ad I have never used a site like this before so wasn't sure how the process worked but I can and will say excellent service and great customer service skills I will defo be using this company in the future and i will be recommending this company to family and friends if they are looking . Thanks guys ! 😊

15 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Georgie, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

We count ourselves lucky for customers like you.
Thank you.

Betygsatt 5 av 5 stjärnor

Friendly helpful staff

Friendly helpful staff. Sent my second had phone in and couldn't remember my password. Wasn't a problem, they call me back and offered me slightly less money. Would recommend them to anyone.

14 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

James, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Betygsatt 5 av 5 stjärnor

Quick and trouble free

Quick and trouble free. Easy to use and fair.

12 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”

Betygsatt 5 av 5 stjärnor

Really good service

12 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”

Betygsatt 4 av 5 stjärnor

Happy with the process

Happy with the process. Well informed all along the way. Didn't get the price originally quoted for a phone in good condition, and mine was better than good in my opinion....but I half expected to be knocked down because that is what these companies do to get your business initially. I could have said no to it, but I went along with the price.

10 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

Thank you.

Betygsatt 1 av 5 stjärnor

Top value but wait for the revised offer!

Found this company through Compare & Recycle website where this company offered the most for my old phone. Sent it off and didn't hear anything. I contacted Compare and Recycle and they were quick to come back and said that they had contacted Recycle Pro and that they had sent a revised offer email to me (I was surprised by this as my phone was in mint condition - in its original box with all documents lead, charger etc). I checked spam etc and no email. I called them up and asked what the revised offer was but they couldn't tell me and said that they would resend the email. I said that they should be able to see it on their system but they just said they would resend the email in a few minutes. Needless to say - nothing turned up. I went back to the comparison site updating them on the situation as I thought they'd want to know about their top company that they promoted. I also mentioned that my wife was a researcher for the BBC and might be interested in investigating this company. Had a message saying that they had spoken to Recycle Pro and that they would phone me but actually received full payment - I wonder why!

9 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

Hi Nic,

I regret that I did not meet your expectations.

Despite our repeated communications to you, you never received them owing to technical difficulties. We received your gadget in B condition with scratches on the rear, and I gave you a corrected email. However, we paid you in full after finding out via compare and recycle that you did not receive our emails. You may also verify that our 95% favourable ratings and the fact that we are a legitimate firm and have been in this business for years prove that everything that happened was the result of a communication breakdown. We invite you and your wife to visit our shop, and we will consider your visit as a positive marketing investment.

I again apologise for the inconvenience.

Regards
Sam

Betygsatt 3 av 5 stjärnor

The usual

As per usual, offer great price, then when u send it off they say theres an issue, offer half the money, expected but a slight rip off really

6 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

We try our best to satisfy our customers and try our best to pay the highest value to our customers.

We try our best to serve you best next time.

Betygsatt 1 av 5 stjärnor

Can't be bothered would not recommend…

Can't be bothered would not recommend them.

5 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

Hi Roger,

I regret that I did not meet your expectations.

You selected good condition however your device was in worn condition it has deep scratches on the screen. I also send you an email with images of your screen that clearly shows deep scratches I also asked from you that due to deep scratches we have to revise the quote and you reply back that you are agree with revise quote. We using professional cameras and scanners to get that picture with scratches and about unpackaging process we use no sharp or hard tools/surface dust free rooms and we have the expert team who checked the devices. We try our best to satisfy our customer and we always pay the highest quote and if the customer is not agreed to the revised quote, we returned the device free of cost.

I would again like to apologise for the inconvenience you might have faced.

Betygsatt 1 av 5 stjärnor

You might not get what you're expecting …

I sent a phone in perfect condition for an agreed price. I was then told while it arrived in good condition, it had some 'invisible ' issues and the photo 'proving' this was the case looked lift a picture of a fluorescent light. I was then offered about a quarter of the original quote - this was after I paid for tracked postage as I never received the postage label. Not impressed.

5 augusti 2022
Logotyp för Recycle pro

Svar från Recycle pro

Hi Angela,

I regret that I did not meet your expectations.

You selected good condition however your device was in worn condition it has deep scratches on the screen. I also send you an email with images of your screen that clearly shows deep scratches I also asked from you that due to deep scratches we have to revise the quote and you reply back that you are agree with revise quote. We using professional cameras and scanners to get that picture with scratches and about unpackaging process we use no sharp or hard tools/surface dust free rooms and we have the expert team who checked the devices. We try our best to satisfy our customer and we always pay the highest quote and if the customer is not agreed to the revised quote, we returned the device free of cost.

I would again like to apologise for the inconvenience you might have faced.

Betygsatt 5 av 5 stjärnor

Great service

Great service. Paid the full amount on receipt of my phone, and paid more than competitors estimates. Easy, no fuss transaction. Would definitely use again

1 augusti 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.We look forward to working with you again in the future! :)

Thank you.

Betygsatt 5 av 5 stjärnor

Easy to return your old device

Easy to return your old device. Fast shipping. Faster payment. Goes straight to your payment method without issues. I received £70 for my old iPhone. I couldn’t recommend this enough

29 juli 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.We look forward to working with you again in the future! :)

Thank you.

Betygsatt 5 av 5 stjärnor

Easy to deal with

Recycle Pro were really easy to deal with and kept me informed throughout the process and made a fair and swift payment for my phone

29 juli 2022
Omdöme utan inbjudan
Logotyp för Recycle pro

Svar från Recycle pro

We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.We look forward to working with you again in the future! :)

Thank you.

Betygsatt 5 av 5 stjärnor

Very helpful and super quick

The whole process of sending my device and receiving money into my account was super smooth and quick. Received money in just 2 days after my device was delivered. Great communication from the customer support team. Highly recommend.

27 juli 2022
Logotyp för Recycle pro

Svar från Recycle pro

Thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer