Logotyp för RecoverFit
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RecoverFit Omdömen 

266
•
TrustScore 4.5 av 5

4,6

Sportaffär
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent company with great communication. I rented their Normatec 3 leg compression machine for several months. There were no hidden monthly charges (which is rare these days). Upon returning the it... Se mer

Betygsatt 5 av 5 stjärnor

Ease in communicating with their staff (Harry). My package got delayed by DPD due to adverse weather conditions. The package could not be tracked and I didn't know why. I messaged recovery fit thr... Se mer

Betygsatt 5 av 5 stjärnor

I broke down with two flat tyre rang the AA Kevin arrived in a van said they were beyond repair & arranged for a breakdown truck to arrive. CF recovery truck arrived Peter the driver assessed the... Se mer

Betygsatt 5 av 5 stjärnor

Company responded to my query straight away, and helped me to make decision on which compression boots. Daughter bought a pair, and we both tried it and loved it so much I bought a second pair. Use... Se mer

Företagsinformation

  1. Sportaffär
  2. Leverantör av utrustning för sjukgymnastik

Skrivet av företaget

The UK's Most Trusted Recovery Store. Selling Performance and Recovery products to Elite Stars right down to weekend warriors. We are the trusted supplier of Normatec Recovery Boots, Hyperice, Therabody and many more top level recovery brands from around the world. We have worked in the professional sports industry for over 10 years now, supplying most of the top level clubs, teams, organisations and athletes in the UK and across Europe.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

266 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(266)

13 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Great Customer Service

You only really get to know a company when something goes wrong. I initially received the wrong item. Harry got back to me very quickly after I reported this to customer service. After a short and very friendly dialogue to clarify the problem, he immediately sent the correct item on its way - great service!

5 december 2023
Betygsatt 5 av 5 stjärnor

I purchased the Normatec 3 plus hip…

I purchased the Normatec 3 plus hip attachment last year been using it on my clients and myself regularly it’s great helps with aches and pain.
Helps with circulation & fluid retention.
I have dealt with both Harry and Ryan they are very helpful if I I have any query Harry is always at the end of the line to help. Great company to deal with .

17 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Answered a number of questions prior to ordering. Replies were quick and thorough. Delivery was super quick and a minor issue was dealt with. Early days with the R8+ but first impressions, are positive. Would recommend RecoverFit.

6 december 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great product and fast delivery

Everything was well, shipment was fast, I just made it deliver to Kuwait and had to pay 58£ extra just as tax and duties. Nothing wrong from the website but it would of being great to be able to let the customers knows that tax and duties might be applied or allow the customers to pay slightly extra and have it covered in the full price for no late surprise.

Overall great experience, if you do order to be delivered to the UK I am 100% confident that all will be fine. 😊

27 november 2023
Logotyp för RecoverFit

Svar från RecoverFit

Thanks for your review Sokvann, this is truly appreciated!

Unfortunately, we do not collect local VAT on any items which are purchased from outside of the EU. Instead, this is always collected on arrival of the parcel. If you have any questions about future orders, please do contact a member of our team. We would be more than happy to help in any way possible 😊.

Take care,
Ryan

Betygsatt 1 av 5 stjärnor

Do not trust offers or vouchers on this site, they do not honor them

I left an item in the basket and they sent me an email with a voucher of 10% to finish the buy, but the voucher didn't work, when I contacted they told me that it can only be used for items without discount (no disclaimer or link to T&C was sent in the email) when I asked about the T&Cs they basically ignored me, I wanted to raise a complaint but they ignored me, and it was when I say that I was about to review in Trustpilot that they answered, by the way the same person that was not helping me to raise a complaint.

——————
Comment after vendor reply
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Thanks for your answer but it is not accurate. I got the discount to finish my purchase that already had the Black Friday discount. You haven’t honour the deal that you offered to me. I asked for the link to these T&C in the email, but I didn’t get any answer, when I said that I was going to review you sent me T&C reserving the right to change or cancel any order. So you reserve the right to do not honour your offers, snd you use this right.

I just want to warn potential customers of the misleading offers you send.

Regards

27 november 2023
Logotyp för RecoverFit

Svar från RecoverFit

Hi Jagel,

Having reviewed your order with us, you managed to purchase one of our products during our ‘Black Friday’ promotion sale. This item was already discounted by over £200, much greater than the 10% off you were asking for. As this item was so heavily discounted already, no other discount codes could be applied on top of this special deal at the checkout. This is clearly stated on our T&C’s on our website and is also standard across most online retailers.

Whilst we were unable to give you this additional discount, you were still able to capture this deal at the better price, so we really do appreciate your custom. In future, we will honour this discount off of full-priced items only.

Take care,
Ryan

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