Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Greg and Oliver were fantastic. Not only did they chat to me on the bank holiday weekend when they weren’t at work, but they then continued to resolve an issue with the upmost professionalism and ef... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic price, awesome service, excellent product, all arrived quickly and is installed as grandpa's PC and he is very happy and so am I. I'll definitely will be back for more. I highly recommend... Se mer

Betygsatt 3 av 5 stjärnor

The phone turned up wrapped in bubble wrap with no charger, not what I was expecting, also used dpd for delivery who didn't even try to deliver to my front door, sent a pic of back gate then dropped t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd... Se mer

Företagsinformation

  1. Datorbutik

Skrivet av företaget

At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

120 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great value

Great price, laptop exactly as described in terms of condition. Can't fault the products or the service. Thank you

7 januari 2026
Betygsatt 5 av 5 stjärnor

Great deal, easy to order.

Really good deal on a quality machine, first and foremost. Great communications when rectifying something, which was handled swiftly and efficiently. Overall really good experience, would recommend.

6 januari 2026
Betygsatt 5 av 5 stjärnor

Top quality refurbished products at even better prices

The products are top notch at amazing prices. I think I received a better refurbished laptop at an amazing price as opposed to paying at least double for something that isn't as high quality. Battery life was also much better than anticipated. With RAM costs increasing this year I think everyone should look into buying refurbished this year.

5 januari 2026
Betygsatt 5 av 5 stjärnor

NIce reconditioned laptop at a great price

The reconditioned laptop is tidy and works well. It's great that it has a new lease of life!

There was an issue with the battery on the laptop not charging. I emailed, had a reply the same day, and a new battery was in the post, which fixed the problem

5 januari 2026
Betygsatt 5 av 5 stjärnor

great prices for IT, hard drives, laptops etc

great prices, good to almost instant comunication, i need a new hard drive and thinking about one of their great laptops again good price up spec'ed laptop. the items came really well wrapped as you'd expect for HDD's, my only confusion was i ordered it between xmas and NY i missed the sigh saying it was closed then. but i still got a reply as to when to expect my del wow. and the other desiding factor was it was recommerced kind of recycled like new, the drive was empty and partitioned im much pleased now i need some other items thanks guys most impressed..

5 januari 2026
Betygsatt 1 av 5 stjärnor

I ordered a 3 Year guarantee in…

I ordered a 3 Year guarantee in December and dutifully paid the £30 plus postage of £5.50 for postage. Unfortunately they never post out guarantees but keep it on there computer system without any documentation being sent . Their response was the computer always charged £5.50 for all orders under £50.00. It was my fault for not paying out more when buying the computer. They carry on telling me by email that the 2year and 3 year of the guarantee need to be taken up as if they have no record. The gentleman at the other end of phone call told me he had more important work to do than deal with the problem. Quick enough to take your money and try to squeeze you for more than being up front about their problems and as such I will have to hope nothing goes wrong for the next three years without documentation. Also I was told that I was Lucky that the battery which they did not include in refurbishment if it worked for up to 3 hours not being charged.

6 januari 2026
Omdöme utan inbjudan
Logotyp för Recommerceit

Svar från Recommerceit

Hi Andrew,

It was myself, Oliver, who spoke to you yesterday. During that call you threatened to contact the BBC and accused me of acting fraudulently, which I found unnecessary and disappointing.

As discussed, once the order value dropped below our £50 free-shipping threshold, the system automatically applied the standard £5.50 delivery charge. I acknowledged this issue at the time and offered to refund the delivery charge in full. As this did not appear to be acceptable, I instead refunded the full cost of the extended warranty.

I’m pleased to hear that you’re happy with the laptop itself and that the battery is holding an excellent charge. Given this, and that a full refund for the warranty has already been processed, I’m not clear what further resolution you were seeking.

If you have any genuine technical issues with the machine, we’re always happy to help. Otherwise, I believe this matter is now resolved.

Betygsatt 1 av 5 stjärnor

My parcel was delivered to your…

My parcel was delivered to your warehouse on 2 December. I have received no communication from your side whatsoever.
I want my laptop returned immediately. The lack of updates and support is unacceptable and highly unprofessional.

2 december 2025
Omdöme utan inbjudan
Logotyp för Recommerceit

Svar från Recommerceit

Hi please can you share the tracking number so we can check that for you? On the 7th Jan i still not had any response no email or phone call it will be difficult for me to assist you in this matter without further information. Please call in so we can help you 01619281144

Betygsatt 3 av 5 stjärnor

The phone turned up wrapped in bubble…

The phone turned up wrapped in bubble wrap with no charger, not what I was expecting, also used dpd for delivery who didn't even try to deliver to my front door, sent a pic of back gate then dropped to a shop for me to collect.as a disabled person with no immune system this puts me at risk which is why I pay for postage when Click and collect is free postage isnt. Tracking wasn't great either

26 november 2025
Logotyp för Recommerceit

Svar från Recommerceit

Hi Christine,

Sorry the DPD driver missed you and redirected the parcel to your local shop — unfortunately that part is outside our control. You were sent the tracking number as soon as the item was dispatched so you could follow the delivery.

Just to confirm, the listing was for the phone only, and didn’t include a charger. We also wrapped the item in bubble wrap to ensure it was protected in transit.

If there’s anything else you need, just let us know.

Betygsatt 3 av 5 stjärnor

Quality Dell kit but flat BIOS battery

Good quality Dell monitor and Optiplex micro form factor PC. Very quick delivery. Only 3 stars as there was a sticky residue on the front panel (maybe a sticker was over the front USB ports?) and, of more concern, I had to change the BIOS battery as the PC wasn’t retaining the time and day.

22 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent. Would recommend.

This is the first time I’ve bought a reconditioned device and I’m very pleased with it. It was delivered quickly and although the condition was described as ‘fair’ there were only minor scratches on the outside of the laptop. I specifically wanted a touchscreen and a new one would’ve been out of my budget so this is perfect and great value for money. It also makes me feel good that I’m helping the environment by buying a perfectly good used laptop. I recommend Recommerceit.

26 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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