There was some confusion with my shipping tracking number. That being said i got a fast response to my email and was very well taken care of. Best customer service that I have received in a while. Wil... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The price was the lowest I found anywhere for a new Sig Sauer pistol. Shipping to my FFL was flawless. Dan answered my questions by phone before I committed 2 grand to the purchase.
From guns to pistol lights they have always done a great job getting me what I ordered quickly with a reasonable price. They are my first stop when pricing things out. Thanks for being a stand up b... Se mer
One month sense my order of almost $400 worth of shotgun ammo. Oder status still reads as "processing" on website. I've received nothing in the mail, nor have I been able to get in touch with anyone... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Recoil Gunworks is primarily a web based firearms, ammo and accessories retailer. From our humble beginnings in a basement, to our newly constructed warehouse, we have grown through our love of the industry and care for our customers. We stock the most popular calibers and hard to find hunting ammo at prices you can afford. Check out our website, www.recoilgunworks.com . If you don’t see something you want, just ask.
Kontaktuppgifter
802 Industrial Dr., 47167, Salem, USA
- 8127330185
- mnantz@recoilgun.com
- recoilgunworks.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Federal Gold Medal Match 308 Win | 168gr | SMK
Ordered a case of 200 rounds Federal Gold Medal Match 308 Win168gr, quick email customer service and delivery under a week at really nice price. Great UPS tracking. Averaged 26$ a box of 20. Much better than other sites I've ordered from.
As described, super fast.
Everything arrived as described. The shipping was like Jimmy Johns FREAKY FAST! ordered a pistol Thursday, it arrived in rural Colorado Monday. Took other more well known places almost two weeks.
NO CUSTOMER SERVICE/ Don’t care about customers
Ordered ammo and was shorted 1 box. Called and emailed multiple times with no response. I will not buy from them again and I suggest you strongly consider not buying from them. They have NO CUSTOMER SERVICE! All they want is your money. One of the worse companies I’ve ever dealt with.
Quick service - free shipping
I ordered my pistol online on Saturday night and picked it up at my FFL on Thursday morning. Recoil's price was $40 less than all other shops I checked out (including the one I buy most of my guns from) and they also gave me free shipping. I will be doing more business with these guys again soon in the future.
Immensely Disappointed
At this point less than one star is where I'm at. Subject to change pending an explanation, and receipt of my product. I have reached out via recoil gunworks site, email, and phone with zero response over the past few days. My $549.99 purchase has been in processing since November 21st, and it is now November 30th. I don't even have a tracking number yet. The item purchased is not an FFL required item, and is not regulated in my state. The item was also paid in full at time of order. The lack of communication has been deplorable to say the least. What I do for a living is provide updates on hundreds of orders a day by phone, email, system messages, and I leave with zero unanswered requests each day. To put this in perspective, we are also a small business, and have only a couple of employees at this time. To all of our clients the most important thing is providing them with reliable and consistent updates. I want to support recoil, just as I support other small business, but they are making this really hard for me to do at this moment. I just really see no excuse for the lack of response. Even when we are overwhelmed, constant communication is the most important aspect of maintaining our clients.
AWESOME Company and Service!!
AWESOME Company and Service!!! Their prices and shipping were the lowest at the time of my purchase. Their email notification system worked well and notified me of a very hard to find item that I had been waiting for at least 1.5 years if not longer.
Been doing business with Recoil…
Been doing business with Recoil Gunworks for several years. Always excellent service and great prices. Great selection on ammunition and firearms. Recoil Gunworks always meets or exceeds my expectations. Go to place for sometime now. Highly recommended this business.
Customer service/order fulfillment sucks
It’s been 11 days since I’ve submitted my order. I’ve reached out via email and phone to see about when it may get shipped and haven’t received any answer from anyone. At this point I’m out $410 and am quite unhappy.
Pleasant Surprise -- a new GoTo for sure
I'm new to Recoil Gunworks. All firearm enthusiasts are always looking for the most competitive ammunition prices -- go no further, while the added bonus is free shipping. Fast Shipping. Well packaged ammunition; can't say the same for the big dogs at times.
I was skeptical. Historical reviews (now realizing most from 2021 due to transition "About Us". But even through that I perceived earnest commitment and somewhat unreasonable customers.
Not good customer service
I don't think the customer service was there at all.. says makes it easy to purchase online, but actually the opposite. Quick to point the finger instead of getting all the info. I will purchase local and skip the rudeness. Hardly worth 30 bucks savings to be given run around..
Would Definitely recommend great…
Would Definitely recommend great products for great prices fast shipping helpful customer service that resolved any issues
Very Fast shipping and delivery have…
Very Fast shipping and delivery have tested the rounds yet but I'm pleased with the service
Eh just ok
Good overall price on the item I ordered. Very slow shipping speed and customer service. It took 3 messages before I received a generic respone. Ordered 8/16 and finally shipped today.
Orders alway ship quickly
Have made several orders and all have been great and ship quickly. Thanks for the 1st responder discount also.
Sent wrong item
Send me a 30rd box of ammo instead of a 600rd box of ammo. I have reached out to them via website, email, and phone and still no response after 1 month.
Edit: revising to 3 stars: After several unanswered phone calls and emails (using contact info on the invoice), I finally got a response and a refund has been issued for the missing ammo. They made things right and were apologetic and I may be willing to give them another chance at my business in the future.

Svar från Recoil Gunworks
Better than advertised price
Fast shipping. Took about 5 days from order date. The Glock 17 (used from Morgan County Indiana Sheriff's Department) I purchased was priced well below what I would have paid for a new gun. Came with AmeriGlo night sights. One magazine. No backstraps. It was in BETTER shape than I anticipated. This is a great company.
Top notch service, great prices, fast ship
Just completed my 4th purchase from these folks. Top notch service, great prices, fast ship. I recommend them 110% and I will continue to be an active customer.
Zero customer service + terrible website - Recoil makes it hard to support their small biz
I've made a few purchases from Recoil in the past and they went smoothly. However I made a recent purchase of ammo and attempted to contact Recoil regarding shipping ETA but no response. Today I attempted to purchase a firearm as they are offering free shipping but I was placed in an infinite loop filling the FFL info. The cart would not allow me to select an FFL and of course they were still charging shipping even though there is 5/18/23 free ship on guns offer. I have lost trust in the site, the customer service is not existent, and in good faith cannot recommend Recoil to my 2A friends in Florida.
First time ordering from this retailer
First time ordering from this retailer. Their sale price in CCI 9mm 115 gr was very good and used the free shipping code for first time buyers. Couldn’t beat the bargain. I placed order in Friday evening and it delivered Tuesday morning. Very pleased. Will definitely be a repeat customer.
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