Recharge fitness Omdömen 

Great company to deal with, great plates with fast delivery and good communication Thanks

My partner Greg has been dreaming about having his own home gym for months now. He contacted this company and was so excited to spend time curating it (and spend a considerable amount of money on it too). He spoke to someone and they discussed some options with him and said they would send him a bespoke quote with a package that might work for him that same afternoon (Wednesday). He didn’t hear back so he emailed and rang the number leaving a message on the Friday. He then called back on Monday and was told that the delay was due to an unfortunate accident with a phone being broken. He was told the quote would be with him on Monday night. He has called back today, Tuesday, to be told that the quote had been sent via email and wondering why he didn’t receive it. Given that he had initially enquired via email the company should have the correct email address.

He is now really disappointed as he was excited and looking forward to planning the gym and having the equipment in as soon as possible. I hate seeing him disappointed and I don’t think that the customer service bodes particularly well for future business transactions.

Highly recommend Recharge Fitness! Have now ordered from them a number of times and been impressed with the quality, fast delivery and clear communication. I have spoken to them over the phone previously to discuss an order and found they were clearly passionate about fitness, their business and customer satisfaction.

These guys offer a great service. Brilliant communication, competively priced, good quality products. Will defiently use again.

Great products and really quick delivery. Ryan helped through the process of designing my garage gym and going through all the equipment I wanted. Got more things to add now and will be giving them another call for more stuff. Great company and great service !

I ordered a 7ft bar on 26MAR. It arrived at the courier's depot 01APR and didn't move from there for days. I called the courier on 08APR and they told me the bar was damaged. I emailed Recharge several times and none of the emails received a reply. I called many times and twice the phone was answered. Both times I was told a replacement would be shipped. Last conversation I was promised a call back which was never returned. I have submitted a section 75 claim with my credit card company in the hope that they will refund me, and ordered an alternative from Amazon.

I was planning to spend circa £2k with Recharge when my garage was ready for a power rack etc - of course that £2k is now destined for someone else.

UPDATE - The day I submitted the review, Recharge called me and arranged a refund - I've revised the review from 1 star to 2 stars and cancelled the Section 75 claim with my credit card company.

UPDATE - the refund was received with a few days. Recharge called me to confirm the refund had been received and to apologise for the experience and to tell me that they've discussed this review as they are personally invested and want to learn from it, this is their first "bad" review.

In light of this customer centric follow up and the prompt refund, I've increased the review to 3 stars. I think it's important for people to know that Recharge will see it through if you do have a problem and that you're best to call them and speak to them.

Ordered the coloured bumper plates and barbell package. I requested the black zinc OLY barbell instead of the standard one and received both the plates and barbell within 2 weeks of ordering which is a fantastic turnaround considering other companies are struggling with Covid shortages and severe delays.

Both plates and bar are of exceptional, commercial gym quality and look fantastic.

Extremely satisfied with my purchase, especially as the price was very reasonable compared to other suppliers.

Very Friendly, 5 star

Brilliant customer Service and excellent equipment. Will definitely buy from again

Pink technique bar is fantastic quality and my wife loved the surprise when she received it. Can’t wait for the pink 20kg to come into stock 🤞.

Order a set of dumbbells from recharge fitness . First time ordering from
This company. the dumbbells arrived on time and are really good quality . I would definitely order again from
This company . 5 stars .

Great customer service and quickly issued a replacement item after DHL managed to lose a 7ft and 20kg bar....... wouldn’t definitely recommend

Absolutely loving my new 32kg Kettlebell. Cost. Amazing
Kettlebell quality. Excellent
Service and delivery. Impeccable, service was fantastic and delivery within a few days.

Cant rate the team at recharge fitness highly enough.

I ordered a pair of hex 15kg dumbells from them few month back they arrived with in a week they are the same quality u get in a gym well pleased with them

Great Service, great quality gym equipment, highly recommend recharge fitness, I got the gold bar and it looks great! order came in 3 days

Gym equipment is of very high quality. Good delivery times too

Fast delivery , great customer service , bought all my gym kit from them and some clothing . If you want the personal touch then go to these guys !

Fast delivery! I ordered 15kg, 20kg barbells and 2x25kg plates. Great quality of the gear.
Customer service on point !
Highly recommend.

The team at Recharge have been nothing short of fantastic. Prices are super competitive and the quality is exceptional. I’ll certainly be recommending to others and have already got some small bits on pre Order for February.

Delivery times were as advertised and exceptionally quick for a pandemic. They even replaced a clip of mine that broke at no extra cost. Customer service was excellent - they responded within a few hours at most.