Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I found this service to be incredibly convenient and exceptionally reliable. It was an absolute lifesaver the other night while I was out in Brooklyn and my phone battery had suddenly dropped down to... Se mer

Betygsatt 5 av 5 stjärnor

The weekly subscription literally pays for itself if you're always out in the city. Never carrying my heavy Anker brick again

Betygsatt 3 av 5 stjärnor

After more than a month of emails, phone calls, and follow-ups, customer service finally contacted me and issued a refund. I appreciate that the issue was eventually resolved and that my money was r... Se mer

Betygsatt 1 av 5 stjärnor

Recharge.city promised prime NYC spots and "guaranteed returns" for my portable chargers. I paid upfront - zero stations installed, zero communication since. Their app shows fake locations, support gh... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av av vitvaror och hushållsapparater

Skrivet av företaget

We are the provider of device-charging services intended to encourage the economy, where goods are shared instead of compulsively bought and abandoned. The company's power bank rental service offers freedom and convenience for people as they can charge their phones anywhere, anytime without having to leave their device behind or worry about cables.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

82 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(82)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I want to warn everyone about…

I want to warn everyone about Recharge.city. Last year, they cold-called me out of nowhere and pressured me into investing as a franchisee for their phone-charging stations. They promised "passive income" and a full return on my investment in just a few months. To convince me, they showed me an app with thousands of stations across the U.S., especially in New York, and said they’d secure prime Manhattan locations for me.

I paid them $16,500 for equipment and location services, provided my ID, and signed contracts. Over a year later, I haven’t received a single penny. When I did my own research, I discovered the app’s map was completely fake – none of those stations actually exist. They lied to get my money.

I’m now fighting to get my money back through a chargeback, but this company is dishonest. They ignored all my calls and emails once they had my cash.

DO NOT TRUST THEM. Their business model is a sham, their app is fake, and they’ll disappear with your money. If they call you, hang up. Report them to the FTC and your bank immediately if you’ve been targeted.

Update: I’ve reported them to the FTC, my state attorney general, and the BBB. Stay far away!

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company scammed me out of $7000…

This company ripped me out of $7000 promising a steady income and ROI in a few months. I tried to contact them afterwards and even visited the address which is mentioned on their website, but it turned out that no such company exists there. Upon doing my own research, the company turned out to be a fassad which only exists on papers.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello, Maxim!

We are flagging this review under Defamation / Harmful or Illegal Content
on grounds that have not been previously assessed.

This is not a repeat of prior defamation flags. We are presenting a
distinct and new violation:

1. FALSE ACCUSATION OF PLATFORM MANIPULATION (ASTROTURFING):
The reviewer states: "it is rather hilarious for me to see the fake
positive reviews which this company has left."

This is not an opinion — it is a specific, verifiable factual claim
that our company has published fake reviews on Trustpilot. This
directly accuses us of violating FTC Consumer Reviews Rules (16 CFR
Part 465, effective October 2024), which prohibit businesses from
creating fake reviews. Accusing a registered US business of an active
federal regulatory violation without any evidence is defamation per se
under US law, and causes direct, measurable financial harm.

2. REVIEW RECYCLING IN VIOLATION OF TRUSTPILOT'S OWN POLICIES:
As confirmed by your Content Integrity Team (Ticket #02697822,
March 31, 2025), a previous review by this same user — Maxim Changezi
— was permanently removed for containing defamatory content. On the
exact same day, the user republished a new version of the same review,
retaining the same unverified financial claim ("scammed me of $7,000")
while slightly rewording the text to bypass automated filters.

Per Trustpilot's Action We Take Policy (March 2026), reviews "written
with the intention of manipulating a business's TrustScore rather than
sharing a genuine experience" are prohibited. Republishing a previously
banned defamatory review constitutes exactly this.

We request that a human compliance specialist — not the automated
defamation tool — reviews both points above, cross-references
Ticket #02697822, and permanently removes this content.

Betygsatt 1 av 5 stjärnor

I'm wonder who is writing these…

I'm wonder who is writing these positive review for Recharge.city when they don't exist at all. My experience was a complete scam. They convinced me to invest $16,000 in their "franchise business," showing me a fake app with hundreds of charging stations across the U.S. Once they got my money, they disappeared.

The app was fake, the business was fake, and they’re a foreign-based scam operation. These glowing reviews are either fake or written by their own employees. Do not trust Recharge.city – they’re fraudsters. Save yourself the trouble and avoid them at all costs.

22 april 2024
Logotyp för Recharge.city

Svar från Recharge.city

Hello.

Our company legally operates a verified physical infrastructure of active public utility charging stations across major locations. Following an official compliance audit of our financial and contract records, we have found absolutely zero transactions, wire transfers, or B2B franchise agreements associated with the name 'John Roger' or your specified country location (DE). Accusations of criminal activity without any factual basis constitute defamation. This matter has been officially forwarded to the Trustpilot Legal and Compliance Team for full review and removal due to coordinated fraudulent misrepresentation.

Betygsatt 1 av 5 stjärnor

Help me to get my money back

Lost around $5000 which I invested in two charging machines. As they promised I'm supposed to make my return and profit by this time which I didn't get a dime on it. And nobody interested to use it says the power banks may take out their data. SCAM!!

4 december 2024
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello Randy.

Your review explicitly confirms that you received your two charging machines and that they are fully operational. Our company strictly fulfills its hardware delivery contracts. The fact that customers at your specific venues are hesitant due to outdated consumer myths about power banks ('data theft') is a local operational factor, not a fault of the supplier.
All Recharge.city hardware is fully certified, secure, and complies with US safety standards. Labeling a business a 'scam' over standard entrepreneurial risks and local foot traffic issues constitutes defamation.

This case has been escalated to the Trustpilot Compliance Team for permanent removal

Betygsatt 1 av 5 stjärnor

This is a total scam

This is a total scam! These guys will keep calling you, telling you you’ll make great revenue and get your ROI in 3 to 4 months complete nonsense. You’ll get nothing! And when you don’t, they’ll blame it on the location where you installed your station. Then, they’ll try to sell you a location. Oh, and don’t fall for that so-called “Lazy Franchise” in NYC—the only lazy thing you’ll get is your ROI! 😄😄

Also, they’re not even in any state. They’re not even in the U.S.! Even the founder was just trying to be in the U.S. If you don’t believe me, ask them if you can visit their office. Spoiler alert: there is no office. And if they ever set up some fake one in NYC, just ask their neighbors when they actually moved in. You’ll get your answer real quick!

25 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 Recommend

This was very useful for my visit to New York! I have not used a service like this before and I was very pleased.

14 mars 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Had to cancel my credit card!!

Battery itself was OK, but they are unresponsive when trying to stop the subscription. What's App - Nope; Email - Nope!

Had to cancel my credit card

6 mars 2025
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello. We sincerely apologize for any confusion and inconvenience caused. For all our users' convenience, any active rental plan or subscription can be easily managed and canceled at any time directly inside the Recharge.city mobile application under the 'Subscriptions' section.

Betygsatt 1 av 5 stjärnor

A Costly Scam – Stay Far Away

I regret investing $16,500 with Recharge.city. They called me in Oregon, promising a guaranteed ROI within months if I invested in their mobile charging station franchise. They claimed to be a successful city partner of New York with thousands of stations and even connected me with "franchisees" who shared glowing reviews.
Turns out, those franchisees were actually their own employees pretending to be successful investors. It was all a lie to gain my trust. After investing, I realized it was a scam—no ROI, no support, and no honesty.
I feel completely misled and want to warn others: Recharge.city is not trustworthy. Save yourself the trouble and avoid them at all costs.

29 februari 2024
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns. Furthermore, you completely ignored our official transaction verification request, and your legal limits for any claims have long expired. This case has been formally escalated to senior Trustpilot supervisors for manual removal due to fraudulent B2B misrepresentation.

Betygsatt 1 av 5 stjärnor

A Tale of Deception & Financial Loss

I am writing this review to warn others about my harrowing experience with Recharge.city, a company that I now believe to be an elaborate scam. I invested $18,000 with them, lured by their promises of a fast return on investment (ROI) within just a few months. Unfortunately, what followed was a nightmare of deceit, false promises, and financial loss.
From the outset, Recharge.city presented itself as a legitimate business operating in the mobile phone charging industry. They claimed to have a vast network of charging kiosks across the United States, supported by a sleek app that displayed thousands of locations. However, upon closer inspection and after conducting my own research, I discovered that their operation is nothing more than a facade.

The Deceptive Practices of Recharge.city:
Fake Locations and Misrepresentation:

Recharge.city’s app shows thousands of charging kiosk locations, giving the impression of a thriving business. However, I found out that these locations are largely fabricated. In reality, they have only a handful of cheap, low-quality Chinese charging kiosks placed in a few locations in New York. These kiosks are managed by individuals who appear to be undocumented immigrants, further raising ethical and legal concerns.

The Owner’s Shady Background:

The owner of Recharge.city, Maxim Kamaldinov, is reportedly based in Russia. While the company claims to have a U.S. office, it seems to exist only on paper. This lack of transparency and physical presence in the U.S. is a major red flag. It appears that the entire operation is designed to give the illusion of legitimacy while funneling money from unsuspecting investors.

Pressure to Sign Documents:

After taking my money, Recharge.city pressured me to sign various documents under the guise of formalizing the investment. These documents were vague and written in a way that absolved them of any responsibility. Once the documents were signed, they became unresponsive, effectively disappearing with my hard-earned money.

No ROI, No Accountability:

Despite their promises of a fast ROI, I have not received a single penny in returns. Attempts to contact their support team have been futile, and it’s clear that their business model is designed to take money from investors without any intention of delivering on their promises.

In conclusion Recharge.city is a scam operation that preys on individuals looking to invest in the mobile phone charging industry. Their entire business is built on lies, fake locations, and unethical practices. I urge anyone considering investing with them to steer clear. Do not make the same mistake I did. Save yourself the financial and emotional distress by avoiding this fraudulent company at all costs.
If you have already invested with Recharge.city, I recommend seeking legal advice and reporting them to the appropriate authorities. Together, we can expose their deceit and prevent others from falling victim to their schemes.

5 mars 2024
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello Renee.

Our company operates strictly within US federal and local laws, and our hardware is fully certified. We maintain a fully stocked domestic warehouse, ensuring that all contractual equipment is отгружено and deployed instantly upon formalizing the investment documents you acknowledged signing. Expecting a full $18,000 ROI within a few months is mathematically unrealistic for any legitimate vending network, as returns depend on daily operational rentals. Defaming our personnel with xenophobic slurs and making false claims about our physical infrastructure constitutes corporate disparagement. Your placeholders in our 'Find Reviewer' system have been officially noted, and this case is now with the Trustpilot Legal Team for manual removal due to severe defamation per se.

Betygsatt 1 av 5 stjärnor

Totally dishonest. A virtual scam scheme

Okay, so Recharge.City totally scammed me. I fell for their franchise pitch, thinking I’d make easy money on charging stations in NYC. Big mistake. They promised a guaranteed return – lesson learned, that’s always a lie. The address they gave? A complete fake!
Thankfully, I clawed back my $13,000 with a chargeback (what a headache!). But seriously, avoid Recharge.City like the plague. If someone promises guaranteed returns, run. Always double-check everything, and trust your gut – I wish I had.

22 februari 2024
Omdöme utan inbjudan
Logotyp för Recharge.city

Svar från Recharge.city

Hello Mary.

Our company maintains a fully stocked domestic warehouse, ensuring instant hardware deployment without manufacturing delays. However, building a successful franchise traffic takes time, and expecting a full $16,500 ROI within a few months is mathematically unrealistic. By rushing to claim a 'scam' within the standard 120-day banking chargeback window, you clearly never intended to run the business or wait for operational returns.

Betygsatt 1 av 5 stjärnor

They have no office in NY

They called, pretending to be a famous company, and tricked me into investing $9000 in their charging stations business. I searched for their address, listed as Westinghouse Building, 150 Broadway, and even visited the place, but found no such business as Recharge.citythere. Later, I discovered through an online forum that it was an offshore scam selling cheap Chinese charging stations for thousands of dollars, masquerading as a big New York company.

30 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I've recently researched this company on TrustPilot

I've recently researched this company on TrustPilot after the damage was done, and I'm left deeply disappointed. I lost $19,500 paying them for charging stations and a location service in Manhattan, New York. Unfortunately, the stations did not generate any return.
Despite claiming to have a U.S. presence, it turns out they don't have an actual office here. Their payment systems are registered through a dubious Russian front man in New York.
They seemingly buy very cheap charging stations from China online and then make people to spend thousands of dollars on buying their franchise. However, the reality is that nobody in the U.S. seems to use these chargers.
What’s more puzzling are the positive comments on Trust.Pilot, most of which appear to have Russian surnames - this says a lot.
I strongly recommend that people exercise caution if they receive calls from individuals with foreign accents trying to persuade them to invest in the charging station franchise with Recharge.city.
I'm planning to apply for a chargeback to recover my funds. Additionally, never sign any documents or send your ID to them—they request this information to prevent chargebacks.

29 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They seemed professional and reliable…

They seemed professional and reliable until they got my money. They disappeared after I paid them for the stations and location services, and when I contacted them two weeks later, they asked for more money to place the stations in "hot locations." It has been more than a year now, and I haven’t seen a single penny, contrary to their promise of a steady income. Absolutely stay away.

22 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam Alert: Avoid Recharge.city (it's not Recharge.com)

I fell for the scam thinking it was Recharge.com. They exploit the similar name to deceive people. They called me, promising passive income, but provided fake details. When I asked to visit their New York office, they made excuses. Their listed address, 150 Broadway, lacks specific details like room or office number, proving they have no real office. I paid $18,000 for stations and location services but received nothing. They disappeared & then demanded more money to start generating income. Beware and think twice before giving them your hard-earned money or personal documents like ID etc.

31 januari 2024
Betygsatt 1 av 5 stjärnor

Avoid at all cost

Don't spend your money as I did on this worthless investment. They said money will flow after the first month as it takes time. I waited 3 months and I'm sitting with this machine making nothing. The customers denied to use this charger even when I've provided free vouchers as they says this little thing might risk their phone data, And you expect someone will pay to use it.
Disappointed and I'm working with my bank to get my money back.

23 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience
I invested $2300 USD, Adam was calling me and giving me a breakdown on how i would make money. I finally decided to make this investment in hopes to make money while on maternity leave.
In reality they preyed on a woman who just had a baby, knowing they had no good intentions.
They gave me a location that I paid $500 for them to find for me and I never got a customer.
I was told to give it 2 months, I reached back out in when 2 months were up and Adam no longer worked in that department.
I was told it if I would spend an additional 1k they would get me a better location!
And not to call back until i had the 1k.
Bottom line this was the worst investment i could have ever made! I wish i could get my money back

23 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A complete Scammmm

I had a terrible experience with Recharge.city. They repeatedly called me, convincing me to invest $12,500 in their franchise for mobile phone charging stations, promising a quick ROI and passive income. It’s been a year and seven months, and I haven’t seen any income, let alone the promised ROI.

When I contacted them, they made excuses about the location not being good enough and convinced me to pay an additional $3,000 for better locations. After they got the money, they made me sign an agreement and provide documents like my ID and a receipt with my signature. I later realized this was to prevent a chargeback. When I tried to get my money back, they used these documents against me, and I lost the chargeback.

I’m shocked to see positive reviews from their COO Sergey Bolyubash here. It’s clear to me that these positive comments are fake. I strongly advise against doing business with these scammers

28 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Misleading

Firstly, it's not at all like they claimed on calls or ad. No one like to pay to charge there phones here even with the voucher I offered. Secondly, I don't see any potential on this machine enough to make any dime at all right now. Disappointed

12 september 2024
Omdöme utan inbjudan

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