Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Telefonjour
  2. Företagstjänster
  3. Callcenter
  4. Telefonoperatör

Om Reception 24/7

Skrivet av företaget

Businesses are built on quality customer service. Reception 24/7 provides a team of receptionists to transfer calls, answer questions, book appointments, and more.

Key features

  • Receptionists based in the UK and US
  • Personalized greeting and custom script developed just for you
  • Message taking, call transfer, call screening, appointment scheduling, and more
  • Flexible plans starting from just £11.99/$14.99 per month.

Why use an answering service?

Every missed call is a potential lost sale or disappointed customer. By using an answering service with virtual receptionists, you can:

  • Make more sales by reducing missed calls
  • Greet and assist your customers in a professional, friendly manner
  • Save the cost of hiring in-house receptionists
  • Free up your time so you can focus on growing your business.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

18 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Wonderful experience

Wonderful! They don’t just answer calls they add to the “experience” of callers. I know several businesses that also use them and are all extremely happy with the quality and the pricing.

1 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So Far So Great

So Far So Great! They have followed up and done everything that I have expected and more. They always answer the phone as promised.

12 februari 2024
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you so much for the kind words! We will share this with the teams. We appreciate you and look forward to helping handle calls for your business.

Betygsatt 1 av 5 stjärnor

Refused to give me a PAC code which…

Refused to give me a PAC code which they are obliged to by law to give immediately.
Called OFCOM to launch a complaint.

19 juni 2023
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for the review Siebe, but I believe this is for another company as we do not deal with PAC codes. Could you please remove the review and place it with the correct company. Appreciate your assistance.

Betygsatt 5 av 5 stjärnor

Excellent and reliable answering…

Excellent and reliable answering service! Ryan was so helpful and friendly in helping me set up my service, as well as when I needed to cancel my service during the pandemic. The staff are polite and professional when answering the phones and very diligent about sending you text messages and emails directly after unanswered calls. I highly recommend them and Ryan!

18 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Not just for businesses!

So, I'm a little different than the other reviewers here. As I've been working from home since the pandemic, I'd like to have as few distractions as possible. Sure, I could let my cell and home phones ring to voicemail, but having my phones blare during conference calls is not exactly ideal. And one day, it hit me - why not get an answering service?

Reception 24/7 has been nothing short of fantastic. It's a great comfort knowing that if I cannot (or don't want to) talk on the phone, that a friendly receptionist will answer my call, and forward the message to me. Even better, is the price. It's incredibly affordable.

Overall, this is a superb service.

18 februari 2022
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Steve,
Thank you so much for your kind words! We love helping all kinds of customers for business, personal and all the many unique ways our services can be used!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, this has really helped our business and the staff are lovely.

16 februari 2022
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for your kind review. We will share this great feedback with our team. Please feel free to contact us anytime should need any further assistance.

Betygsatt 5 av 5 stjärnor

Highly Recommend Reception 24/7

Reception 24/7 is the best inbound/outbound call reception service we've ever used (and we've been in business for 22 years so we've used many). They are great to work with, do what they promise they will do, and the service is affordable. I can't recommend them enough.

24 januari 2022
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Wow! We are grateful for this review and will be sure to share it with our hard working team members! Thank you for the kind words. We are always here for any other feedback that you may have as well.

Betygsatt 5 av 5 stjärnor

The Reception 24/7 Team did an amazing…

The Reception 24/7 Team did an amazing job partnering with our company and helping us manage our inbound calls and tracking.

Highly recommend this company.

24 januari 2022
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you so much for the review. We appreciate your kind words and recommendation.

Betygsatt 5 av 5 stjärnor

I am happy to recommend them

I am happy to recommend the Reception 24/7 team! I have used them for my automotive business to help greet my customers that call in. They save me time and money and send me messages for each call so I can respond promptly to customers.

28 december 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for the review! A large part of our focus is to provide friendly, professional, and affordable receptionists services!

Betygsatt 5 av 5 stjärnor

Friendly and professional

Friendliness goes such a long way in my industry and the team here helps handle our calls in professional and friendly way. They exceed my expectations and always there to help with any questions that I have.

28 december 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for kind words! We pride ourselves on having friendly and professional receptionists and we appreciate clients such as you!

Betygsatt 5 av 5 stjärnor

I am very happy with the service....

I am very happy with the service I received from Reception 24/7. The receptionists are friendly. Using Receptions 24/7 has allowed me to receive the calls from my clients late at night when I normally would have missed them. I will continue to use them moving forward.

14 december 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for taking the time to share this review. We will continue to work hard to keep you and your clients happy!

Betygsatt 5 av 5 stjärnor

Superior service quality

Excellent service quality and reliability. I have experienced multiple vurtual answering services but this one has been superior. Their team truly cares about my business and customers

15 maj 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thanks so much, Dan. I’ll pass your kind words on to the rest of the team.

Please don’t hesitate to reach out if there is anything you need.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service! Just what I needed to help with my customer calls.

14 maj 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you, Marlo! Please reach out if there is anything we can improve.

Betygsatt 5 av 5 stjärnor

Iv been a customer of Reception 247 for…

Iv been a customer of Reception 247 for many months now and I can honestly say their service has been nothing but excellent. Keep up the good work Reception 247

13 april 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you, Steven. I’m glad to hear you are enjoying the service.

Please do reach out if there is anything we can do for you!

Betygsatt 5 av 5 stjärnor

Great Service

As a busy accounting firm we get tens of calls a day, which was a constant distraction for my team. Reception 24/7 screen the junk calls, take messages when we’re busy, and put the call through to the right person when needed.

Setup was easy and Mark answered all of my questions and helped us get started. Since then the service has been smooth and we’ve had no complaints. I’ve called our number myself a few times to check up on things and the phone is always answered promptly and professionally.

I would 100% recommend Reception 24/7 to any small business, and in fact I frequently refer our clients to the service.

12 mars 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thanks for the great feedback, Alex. I’ll pass your comments on to Mark.

Please let us know if there is anything we can improve, or any additional services you’d like to see us provide.

Betygsatt 5 av 5 stjärnor

Very happy

Very happy, my business customers often remark on the polite and friendly staff, the service that reception 24/7 provides works great for my Plumbing business and saves me answering hours of calls.

21 januari 2021
Omdöme utan inbjudan
Logotyp för Reception 24/7

Svar från Reception 24/7

Thank you for the kind words, Jack.

It’s great to hear that we’re having such a positive impact on your business. I’ll definitely share your feedback with the rest of the team!

Please don’t hesitate to reach out if there is anything we can add to or improve about the service.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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