Brilliant service and they really do look after you and make the vinyls look lovely when you receive them. They arrive in coloured tissue paper
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
An easy to use website, with Shop embedded for easy checkout too. Dispatch is quick with updates and tracking provided via Royal Mail. The items arrive well packaged and with a little thank you card w... Se mer
Real Groove Records is exactly what an independent vinyl shop should be. Ben and Stephen deliver every order with care, precision, and a level of personal attention you just don’t get anywhere else.... Se mer
Företaget har svarat
What a great name for a record shop! Knew I was in good hands and I had quality service and found a great price on a Kylie bundle. Delivery and packaging were also good so will be using in future to s... Se mer
Företagsinformation
Skrivet av företaget
Real Groove Records is an independent, online record store specialising in pop, musicals, divas, and classic vinyl. From iconic pop anthems to show-stopping musical theatre soundtracks, we celebrate everything camp, colourful, and inclusive. Whether you’re a vinyl collector, a pop fanatic, or a proud ally, you’ll find hand-picked records that bring the party home.
Kontaktuppgifter
Storbritannien
- hello@realgrooverecords.co.uk
- realgrooverecords.co.uk
4,8
Utmärkt
110 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent experience.
The web page, price, payment, delivery - all faultless!
Unfortunately, the product came faulty. Having contacted Real Groove Records on this, they offered excellent solutions.
A fantastic experience held back by a faulty pressing (Not the companies fault).
Will be using again.
4 oktober 2025
Svar från Real Groove Records
Hi Robert,
I'm sorry to hear you've found our communication to be slow, however we did respond to your email within 24 hours.
We are awaiting your response to our email and we hope we can get the problem with the faulty vinyl resolved soon.
Thanks for taking the time to leave a review. We value all feedback and are always looking at ways to make our customers' experience better.
Stephen
perfect through and through
perfect through and through. the album i ordered wasnt actually in stock but still showed that it was avaliable to order. i recieved an email to let me know that my order would take slightly longer than expected and when my album would be sent it. the album arrived promptly after that wrapped in tissue paper and with a thank you note
would 100% consider ordering again
26 september 2025
Omdöme utan inbjudan
Svar från Real Groove Records
Thanks for your understanding Paige. We hope you enjoy your new vinyl
Svar från Real Groove Records
Thanks for the review Ray. We hope you enjoy your new vinyl.
Love these guys!
Great price with fast shipping! This is the 2nd time they've had a repress of a record I've wanted in my collection for years. And it was slightly cheaper than their competitors. I'm very happy to support a queer-owned UK small business. They really take care of their products and customers.
9 september 2025
Svar från Real Groove Records
Thanks for the review Adam.
It's great to hear that you like what we do!
Thanks for supporting us x
Svar från Real Groove Records
Thanks for the review Jessie
Don’t be hesitant, place that order.
Such a good store. I was a little hesitant at first as I’ve not heard of them before. I’m glad I did order with them instead of a bigger company such as Amazon. My order was delayed which wasn’t their fault, they had personally emailed me explaining what had happened, and upgraded my shipping as an apology which they didn’t need to do. The record was well packaged, time and care was definitely taken which doesn’t happen nowadays. I’d recommend Real Groove Records to anyone and I’d use them again.
14 augusti 2025
Delivery was prompt
Delivery was prompt, but what made Real Groove stand out was the personal touch of wrapping the album in tissue paper, which was a small thing but very much appreciated. Just delightful 😊
2 augusti 2025
Great site for pop vinyl
Great site for pop vinyl. I was very impressed with my order, the vinyl was on offer at a great price and was dispatched very fast and packaged lovely, the card thanking me for order and recommending other albums I might like was a nice touch. Will definitely be browsing and buying from them again. Highly recommended.
14 juli 2025
Will definitely buy more soon
Will definitely buy more soon! Perfect items and delivery.
26 juni 2025
Svar från Real Groove Records
Thanks for the review, enjoy your new records
Really happy with my order
Really happy with my order. Arrived in lovely condition and always good to support independent sellers. Only thing I would say is it would be great to preorder items awaiting stocks
26 juni 2025
Svar från Real Groove Records
Thanks for taking the time to leave a review. We're constantly reviewing the site and take on all feedback, and have recently added the "notify me when back in stock" feature. Enjoy your new records x
Absolute perfection
Top company for records. Packed with care and individuality! Use with confidence, love it! 🥳
23 juni 2025
Svar från Real Groove Records
Thanks for taking the time to leave a review. We hope you enjoy your new records. RGR x
Always wonderful and the new mailers…
Always wonderful and the new mailers are great. Love the postcard with the personal touch and recommendations. Loads of titles at great prices and fast delivery.
6 juni 2025
Svar från Real Groove Records
Thanks Tom! Enjoy your new vinyl x
Great item that I got for a fantastic…
Great item that I got for a fantastic price. It was wrapped well and arrived safely.
6 april 2025
Svar från Real Groove Records
Thanks for the review, We hope you enjoy your new vinyl!
Real Groove Records is amazing!
I’m a repeat customer and Real Groove Records never disappoints! The orders are shipped quickly, I’ve never had any issues with customs and it is always well packaged with a personal touch. Do not hesitate to order from them, they are wonderful! I am always happy to support queer owned independent businesses and RGR is one of the best! Highly recommended!
11 mars 2025
Friendly online store
One of the best experiences buying vinyl online - I’m a repeat customer as the communication is friendly, care is taken when packing up the vinyl so it doesn’t get damaged, and quick delivery. Would recommend.
8 mars 2025
Svar från Real Groove Records
Thanks for your kind words Oliver.
We hope you enjoy your new vinyl.
Ben and Stephen
Excellent
Clear and prompt communication, very fast dispatch and securely packaged. Would highly recommend
7 januari 2025
Svar från Real Groove Records
Thanks for taking the time to leave a review.
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