Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,9
6 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I really fell for the ads and reviews! Ad states it can be used on any chair. Nope.
No room to sit with it on office, kitchen or dining room chair OR my sofa!
I can’t believe no one on the reviews on their site has never mentioned it.
Not bothering to try and return it.
Outstanding product and customer service! I accidentally shipped my order to the wrong address, and the customer service representative went above and beyond to help. She worked with FedEx to reroute the shipment, followed up with me regularly, and made sure everything was resolved. Friendly, professional, and incredibly helpful throughout the entire process. I love my Ready Rocker and have enjoyed using it with my new grandbaby so much that I bought another one for my daughter. Highly recommend!
UPDATE #2 – 5/14/26
I want to add more context to my experience. Over the past two days, I’ve contacted this company more times than I can reasonably count — easily dozens — across every channel they offer: email, phone, voicemail, and both of their Facebook pages (Ready Rocker and RockerMama). Not one single human has responded.
To give you an idea of how many times I tried to reach them, I actually earned a Top Fan badge on Facebook just from repeatedly attempting to get customer service.
Enough times to earn a Facebook badge, apparently.
Since I couldn’t attach the screenshot, I’ve set the Facebook Top Fan badge as my profile photo to proudly show that I’m their #1 customer who never gets contacted back — earned solely from trying to reach this company.
And of course the company is unclaimed on here — why would they claim a profile when they can’t even contact their customers back?
Despite all of these attempts, the unauthorized order was still shipped without anyone addressing my cancellation request or the website glitch that caused it.
This company operates under both Ready Rocker and RockerMama, and customers deserve to know that if something goes wrong, you may not be able to reach a real person at all.
ORIGINAL REVIEW
I did not authorize this order or complete checkout. Before the item shipped, I contacted the company multiple times through email, voicemail, and Facebook messaging to cancel the order, but I received no response. Despite my written cancellation and repeated attempts to reach someone, the item was shipped without my authorization. I am still waiting for a proper resolution from the company. This company also operates under the name RockerMama, which may be helpful for other customers to know.
The product functionality is good (4 stars). The product durability is fair. Material does peel away / tear after just months of use (2 stars). The customer service support is just horrible / non-existent (1 star). I tried calling the phone number provided. 3 times a day for 2 weeks and could not reach anyone. Left voice messages but never got a return phone call. I tried sending emails to the address on the website but never got a response. Very poor customer service. Beware.
I returned the product and was told on February 12, 2025 that my "Refund Issued" but there WAS NO REFUND ISSUED! I contacted Paypal first to ask them, but they were not able to locate ANY TRANSACTION INDICATED A REFUND. I went back to Ready Rocker, and they continue to just tell me the same thing: "Refund Was Issued" If that was the case, where is my hard-earned money?? These folks won't even provide any proof they refunded me, so here I sit RIPPED OFF!! BEWARE OF THESE HORRIBLE BUSINESS PRACTICES ON BEHALF OF READY ROCKER! I'm going on a month now, with NO REFUND!!!
The back rest did not live up to my expectations. I have been trying to get a hold of the customer service to request a refund, but they have not responded. I also sent them a direct message on their Instagram and they have not responded. So I am out $100. Based on my disappointment in their product and the lack of customer service, I cannot recommend this back rest.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
