RC Willey - Rocklin Omdömen 

Ronnie helped us with a bedroom set and was very helpful nd patient.

Delivered my sofa forgot to bring me a power cord called Customer service worked on trying to get it didn’t hear anything back from for a few days called them. Had customer service be very rude and wouldn’t let me talk to a supervisor or manager of the store ended up calling Utah and some really nice lady in Utah helped me. Took another week and said they will deliver a couch to me a brand new couch with a power cord so when they came to deliver the couch no power cord. delivery driver went out to the truck found the power cord hooked up, so who knows if it’s the right power cord but I have a power cord then proceeded to call customer service back again to talk to supervisor about compensation because the service was so bad and then being rude and I bought the couch In December . Their customer service here iRocklin California is so bad.

Our installation went smooth & David & his guys did an excellent job!! We love our new Karastan Kashmer Carpet & upgraded pad feels so soft & plush! Thanks to Adam in sales was very professional and kept me updated on everything!

It’s so easy to find things online and order.

Very friendly and prompt service! Much appreciated!

Always great customer service from every employee!

The customer service was excellent. The gentleman that helped was efficient, courteous and knowledgeable.

Got the right price and had delivery date and time set. The delivery truck broke down and they kept me informed all day about the delivery status. Once on the road again the guys gave me a call and got my delivery here. They had to take a power loveseat upstairs and did a great job.

The delivery was on time and the gentleman were very professional. They placed my order in the garage and made sure everything was okay. I appreciate the time and effort.

Staff is helpful, knowledgeable and professional. Straightforward company to work with that I feel I can trust.

Great service, my sales associate Jesse was very helpful and informative through the whole process, delivery this week before Christmas was running late but they did a great job and love my couch. All in all a very good experience.

when i got there , my transaction was quick and easy,

James made our purchase super easy. We knew what we wanted, he checked on the inventory at the distribution center, ordered and sent us directions to the distribution center. Picked up the appliance and drove home. Fast, efficient and happy.

Wonderful salesperson Shantae, great selection as well.
Honest store.

I called customer service and my questions were answered.

Michael was wonderful to work with.
Very polite and easy to deal with.
A pleasure

Our salesman, Emil really listened to our needs and recommended the perfect washer and dryer to suit us. His service was top notch. We couldn’t be happier with our new washer and dryer set.

The delivery guys, on the other hand, messed up. When the new washer and dryer was delivered and installed, they did a “test wash” without removing the instruction manual that was inside of the washer.

I thought I was going to spend my afternoon taking advantage of having a working washer and dryer at home again.

Rather, I spent my afternoon cleaning up the bits of paper (instruction manual) that lined the drum of the washing machine in addition to reaching out to RC Wiley to request a duplicate copy of the instruction manual.

On time good delivery people clean and respectful

Knowledgeable employee actually helped us with our fridge selection earlier in the year, so we were glad to have his assistance a second time with the dishwasher. Helped us understand the warranty options, shipping and installation, and fortunately for us the dishwasher we’d selected was in stock. Now all we’re waiting for is the actual delivery!