RC Willey - Layton Omdömen 

Bought a mattress for our rv. Shannon was great gave needed info, answered all questions. Then let us decide what was best for us no pushing or pressure. Then had an issue with payment. Customer service handled it without hesitation and issued a refund. Easy to work with.

I purchased a stove last Fall from the Layton Store and was helped by Anthony, he was AMAZING!! I wasn’t sure what I wanted so he asked me several questions about what I liked to cook, cleaning options, budget, etc… and then he showed me 3 that fit my needs and I bought it. The stove went on sale later and he rewrote the ticket to reflect the lower price! He absolutely went beyond. NOW TODAY, I texted him about a sofa I want and although it is not his department he took the time to help me and now I am getting a beautiful sofa without even having to go in the store !!! Ask for Anthony in Layton if you need any appliance!!!!

Every single time I shop at RC WILLEY (Specifically the Layton Location) I always have great experiences. They are the absolute best and assisting and super experienced. Very knowledgeable in their departments and never too pushy. Amazing every single time.

Microwave broke while we are upgrading our kitchen. Wanted to buy an inexpensive microwave to use while upgrades are in progress. Salesman helped us find an excellent discontinued microwave at a great price.

we bought a bed. They told us that they would deliver it and they did not say it was on back order then they told us a date For when they’re gonna bring it, the first one was canceled. The second one was canceled. The third one showed up at my Home there was someone here waiting for them. They sent me a message saying they’d be there in 20 minutes. Someone was here he checked three times every 20 minutes they told us that they even knocked on the door. The person that was at home, waiting for them to show up never heard a knock if I could give the store zero stars I would! Shitty customer service shitty delivery also while I’m on the topic all of their wood There’s three Middle men one it comes from China to it’s shitty three they don’t make their own furniture if you want top-of-the-line furniture at a reasonable price I would suggest you go to Ashley furniture they make all of their furniture. They have no middle man. Their customer service is much better and their delivery is much better. I am not pleased with Rc Willy’s I would never recommend the store to anybody! We will not be buying from them ever again! I wanted to buy some memory foam pillows and I was gonna go to Rc Willy’s but I’m not going to Now we will never shop with them again ever!

Great salesman and great staff.

Your salesman was easy to work with

Salesmans lie

Easy and convenient

Walk in the store with one thing in mind. My son has been in and checked out a couch, I am going to buy it if I like it also. 30 people you see when you walk in are all employees, all sitting on the furniture with their phones out staring at the screen. I get to the couch to look at it and there are two ladies with RC Willey badges on sitting on the couch I came in to look at and they just don't get it in their head that I am trying to buy the thing so get out of the way . Can't get to the tag to compare to the ad for the couch.
I head for the door and my son says come on dad because i got pissed. I blew up and started yelling about being a customer and I can't get to what I came in for because they won't pay attention to customers. I am at the door to walk out and I see someone go over to the ladies and wake them up enough to get OFF THE COUCH I want to see so I go back to check it out.
I bought it and it went well after that but still mad that I had to make a scene to get someone who is there making a living off the customer to wake up and pay attention.

The timing was great. The delivery guy was very informative. Double checked to make sure everything was working correctly before leaving and that I was completely 100% satisfied before he walked out the door.

Contractor scratched railing floor board. RC says they area not responsible. I need to deal with contractor. When does anyone take responsibility??

RC Willeys did a great job. My online order was sent out to the people that delivered it very quickly.

Shipment was incorrect even after several verifications.

Excellent customer service, will definitely shop here again

I’ve been shopping at RC Willey for almost 30 years. I love RC Willey! I’ve never had a bad experience. They have quality furniture, a large variety of things to choose from and pleasant staff. The Layton store is beautiful.

Shopping with you for appliances and furniture so far has made things very easy. Loving every piece as it arrives.

I loved that I could order some things on cyber Monday but when I saw a lamp I wanted, the website said 'available in store'. I am not able to go in the store so I will miss out.