Ray Tubes Omdömen 

11
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Elektronikföretag
  2. Leverantör av elektroniska reservdelar
  3. Elektroniktillverkare
  4. Elektronik
  5. HiFi-butik

Skrivet av företaget

Since the preview collapses line breaks into one block, the safe move is text that reads well without them. Same content, with transitions smoothed so nothing depends on a paragraph break: Ray Tubes designs and manufactures new production vacuum tubes for hi-fi and audiophile amplifiers. Our range covers the classics, including 12AU7, 12AX7, 12AT7, 6SN7, 6SL7, EL84, EL34, KT88, 300B, 2A3, and 5U4, organized into three collections. CORE delivers dependable everyday performance at an accessible price. SELECT applies stricter selection criteria for a lower noise floor and finer detail. RESERVE is our flagship tier, built for the most demanding systems. Most new tubes aren't manufactured with audio in mind. Ours are. We spend twice as long as most manufacturers on the most critical step of production, creating the vacuum inside the tube. Every tube then passes our 7-Step Quality Control Process, which includes electrical measurement, a 24-hour burn-in to weed out early failures, and evaluation by sound engineers in real audio equipment. Matched pairs and quads are measured and matched before they ship. That rigor is why every Ray Tubes product carries a One Year Warranty against manufacturing defects. Warranties are rare in the tube world, where 90 days passes for generous. We put in the work, so we stand behind it. We started Ray Tubes because the modern tube market had become difficult to navigate. Inconsistent quality, unreliable sellers, thin stock. Our tubes give you the classic sound without the hassle. Old-fashioned quality, modern reliability, available at raytubes.audio and through retail partners worldwide.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

11 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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4,4

Alla omdömen

(11)

11 omdömen under de senaste 12 månaderna

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Vi kontrollerar omdömen

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Betygsatt 5 av 5 stjärnor

Very nice sounding tubes

Very nice sounding tubes, and a company that's great to deal with. Highly recommended

8 september 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Marcus,

The SELECT 12AU7 is a tube we're proud of, so it's good to hear it delivering in your system.

Thanks for writing this.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Orange Rockerverb tubes

I needed to change the power tubes in my Orange Rockerverb Mark III. Did some research and found out about Ray tubes . Contacted them and they told me what to expect from these tubes . Decided to give them a try even though they were more expensive. I am absolutely impressed with the sound it gives my amp. It sounds « plexier ». It also enhanced the bass which gives me more control than ever . I really recommend them.

7 september 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Alexandre,

Nice to hear how our tubes are working in the Rockerverb MkIII.

Thanks for writing this up, Alexandre.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Great Tubes. Great Service!

I had an issue with my matched quad Reserve tubes. Ray Tubes worked with me to get a replacement set quickly. Great service. The tubes are still breaking in, but sound great. Thanks Ray Tubes!

26 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Eric,

Good to hear they're opening up. A RESERVE KT88 quad has more to give once burn-in is done, so don't settle on an opinion yet.

Thanks for writing this.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Great experience !!!

It was a great experience and they have a team that responds quickly and is attentive to requirements.

21 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi,

Being quick to answer and paying attention to what an account actually needs is most of the job, and it's the part that gets noticed least. Good of you to mention it.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Exceptional Customer Service & Exceptional Warranty...!

I purchased a matched pair of Ray Reserve 6SN7's from someone on Audio Mart for use in my LTA Aero DAC. After they arrived and I installed them, all of the front panel lights began flashing indicating a tube fault.

The seller assured me the tubes were virtually new, having maybe 40 hours on them, and suggested I contact Ray Tubes as they provide a 1 year transferrable warranty on all of their tubes.

After sending a note to Ray Tubes explaining the situation, I received a very warm response, indicating they were familiar with my DAC and that it was a great unit, and that it would very much benefit from the Ray Reserve 6SN7's, and saying they would love to replace the faulty tubes with good ones so I could enjoy all of the sonic pleasures that the DAC was truly capable of producing.

They requested a copy of the original receipt, which I obtained from the seller, and after a couple more emails, arrangements were made to send a set of replacement tubes to me.

Within a week or so a brand new set of Ray Reserve 6SN7's arrived at my door, which worked perfectly when installed in my DAC and resolved the problem entirely.

They also provided a prepaid return shipping label to me via email so I could return the faulty tubes back to them, which I had on their way back a day later...

I couldn't be happier with my Ray Reserve 6SN7's or the excellent customer service I received with them honoring their exceptional 1 year transferrable warranty .

My DAC sounds exceptional now, and aside from initially discovering the tubes I had purchased didn't work properly right out of the box, everything involved in contacting Ray Tubes and the entire process of getting them replaced with a new properly working pair was a pleasure...!

I highly recommend Ray Tubes for both the exceptional sonic qualities of their tubes, as well as their exceptional customer service, and truly world class warranty...!

26 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Glenn,

The transferable warranty exists for exactly this. Tubes change hands constantly in this hobby, and a fault inside the first year is ours to sort out regardless of whose name is on the original order.

We know the Aero well, and the RESERVE 6SN7 belongs in it, so it's good to know you're hearing what the DAC can actually do.

Thanks for writing all that up, Glenn.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Above and beyond

They went above and beyond to replace a pair of tubes that were just under warranty but had been purchased by another person.

25 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi David,

We were happy to take care of it. A pair that fails inside the year is a pair we want to hear about, and it doesn't matter to us whose name was on the original order.

Thanks for the kind words, David.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Terrific service from Ray Tubes --…

Terrific service from Ray Tubes -- prompt response, complete follow-up, and helpful communication along the way. This along with stellar products makes them my go-to source for tubes.

26 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi TG,

That's the standard we're aiming at, so it's useful to hear it landed that way from your side. Thanks for saying so.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Friendly and professional service

The guys at Rays Tubes were professional, friendly and replaced a tube that went bad. New tube is working fine.

26 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi James,

Thanks for taking the time to write this. Tubes go bad once in a while, and getting a replacement out fast is the part we hold ourselves to.

Reach out any time if anything comes up.

Betygsatt 5 av 5 stjärnor

Outstanding Support and Tubes That Deliver

I hit a problem with a matched pair of RESERVE 6SN7s that turned out to be faulty. The original purchase date of this set fell a little past the one-year warranty window, but Steven made a one-off exception and shipped a replacement pair anyway.

Support like that is rare. The new pair showed up fast and sounds flawless in my LTA Aero DAC. Ray Tubes builds excellent products and backs them with a level of care I haven't run into elsewhere.

17 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi CJ,

Thanks for taking the time to write this. You were easy to work with while we sorted the pair out, and we're grateful you took a moment to say something.

Enjoy the Aero, and reach out to us any time.

Betygsatt 5 av 5 stjärnor

Streamline HiFi has been using Ray…

Streamline HiFi has been using Ray tubes from the beginning and we absolutely love them. The quality they have is top notch

21 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Steve,

Thanks for taking the time to write this. You've been ordering from us for a long stretch now and we're grateful for the support.

Betygsatt 5 av 5 stjärnor

Prompt warranty service and fulfillment…

Prompt warranty service and fulfillment of orders.

21 augusti 2026
Logotyp för Ray Tubes

Svar från Ray Tubes

Hi Warren,

Thanks for taking a minute to write this. It's been good working with you and we appreciate you saying so publicly.

Anything you need, reach out to us any time.

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