RateMyAgent Omdömen 

219
‱
TrustScore 1.5 av 5

1,3

Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

This site only publishes Good reviews about agents. In fact I think some of them have been "manufactured". Try looking for bad reviews. They dont exist! You must agree that's impossible unless they ar... Se mer

Betygsatt 1 av 5 stjÀrnor

Have to say they have lost their way. Agents that pay subscriptions get a push through, so much for a transparent service. Agent with minimal sales rate above ones with more sales, suburb record... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjÀrnor

This shameless website talked about me saying that he has not sold any properties over the last 12 months !!! Absolute nonsense 
 I have launched a complaint to the office of fair trading and will wai... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjÀrnor

Rate My Agent is not an accurate rating system for real estate agents. I have learned, real estate agents choose who they send Rate My Agent review requests to. They are completely in control. For... Se mer

Företaget har svarat

Företagsinformation

  1. MĂ€klare

Skrivet av företaget

RateMyAgent is Australia's No 1 real estate agent ratings and statistics website. Search for the best agent in your area for free. #RateMyAgent_AUS


Kontaktuppgifter

1,3

Mycket dÄlig

TrustScore 1.5 av 5

219 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

1,3

Alla omdömen

(219)

6 omdömen under de senaste 12 mÄnaderna

Skriv ett omdöme
Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 1 av 5 stjÀrnor

Lack of professionalism and integrity.

As soon as RateMyAgent came live as part of the subscription in Orlando MLS (ORRA) I signed up for it because it is included in the ORRA membership. In the basic membership for RateMyAgent, all linked accounts were included except Google My Business. Basically, all my new reviews will go in all my social media automatically as long as I had my accounts linked to RateMyAgent. The customer service was amazing. The only one that I had to pay was Google My Business so I signed up after a month or 2 for $39.99 plus tax per month. I decided to build a website so I cut that expense out. Automatically they disconnected not only Google My Business but also Facebook. And the review that was on Google My Business during the time that I was paying for the reviews to show up on my Google page disappeared too. RateMyAgent shows a complete lack of professionalism and integrity. As I explained in my cancellation letter, I was planning to go back to a paying membership as soon as I got another sale. Completely disappointed.

14 augusti 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Carlos,

I have tried to get in touch with you over the last few weeks to assist with your profile and run through a few things with you.

I want to reassure you that after an agent cancels their subscription, we do not make any changes to the activity done while the subscription was in place. It appears you may be referring to the Google Posts functionality where the post does automatically remove after 7 days, this is the functionality of the product on Google and doesn’t relate to your RateMyAgent cancellation.

In regards to Facebook, it does appear your profile has been disconnected which could be due to several different reasons. I have sent you through an email with a guide on how you can get this back up and running so you can continue to share your reviews!

Please feel free to give us a call or simply reply to our email if you would like to discuss any of this further.

All the best,

Sarah

Betygsatt 1 av 5 stjÀrnor

a fake review was posted under my name


a fake review was posted under my name - there was no verification of that review. When I contacted RMA they removed the review and within day another review was posted, supposedly by the purchaser. This was worded similarly to the original and I expect that to be false as well as it stated "the vendors were ecstatic" which was far from the truth.

22 juli 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Megan,

We are sorry to hear about your experience and we are deeply concerned about the possibility that someone is trying to intentionally manipulate our system.

Could you please contact us at support@ratemyagent.com with the name of the Agent and the property address this review was for and we will investigate this matter further.

Thanks,

Kelsey

Betygsatt 4 av 5 stjÀrnor

Great website but can be hard to differentiate agents

I love the idea of this website and it looks like they've put in a huge effort to build out agent profiles to the point of making it a very informative site for sellers to look up local agents in their areas.

One thing I've struggled with a bit however is that basically every agent I've looked at in my area has a rating of 4.9 or 5 out of 5. This does make it a bit hard to really differentiate between agents and to find the best one for you. I was quite surprised that all agents have such positive reviews. I've spoken to many people in the past (buyers and sellers) who have had some quite unflattering things to say about agents they've dealt with in the buying/selling process so I don't know what to take of the fact that all agents on here have such positive reviews. I'm not sure if part of the reason for so many positive ratings is the fact that agents might be less willing to sign up for a subscription service if their ratings are low? Either way it does make it a bit hard to identify the right agent for you.

That said, I do think it's a great service. To my knowledge there are no other places one can go to find reviews of all the agents near you all in one place like this website so I do think the concept is great! I'd love to know a little bit more about the rating process however as it would be good to observe a greater degree of variation among reviews to make it a little easier to identify the right agent for me.

2 juni 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Michael,

We appreciate the time you have taken to leave this feedback on our platform.

We do understand your concern in relation to the star ratings, Agents have the option to request reviews from their vendors and buyers and there's a good chance they don't seek out the ones they know will be negative.

However, any vendor or buyer who has completed a sale can leave a review organically if they want to so they always have the opportunity to leave feedback whether positive or negative and we do encourage everyone to provide feedback on their experiences.

If you would like to discuss further, you can reach us at support@ratemyagent.com

All the best,

Kelsey

Betygsatt 1 av 5 stjÀrnor

Have to say they have lost their way - Just another hand trying to get a piece of commission

Have to say they have lost their way.
Agents that pay subscriptions get a push through, so much for a transparent service.
Agent with minimal sales rate above ones with more sales, suburb records and 1 sale can activate 5 reviews if multiple owners, when an agent with 3 sales and 3 reviews will rate lower.
Also agencies do not exist unless they pay a subscription, with agents that stop subscriptions all of a sudden evaporating...
Poor effort...

14 april 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Nick,

I tried to give you a buzz today but had no luck getting through to you!

I want to reassure you that you do not require a subscription of any kind to be featured in our rankings, nor are we at RateMyAgent trying to sway the results in favour of those that do have a paid subscription. Our rankings showcase the agents/agencies based on statistical data from our system so consumers can make an informed decision on their next agent when they're looking to buy or sell.

The reason you were not seeing yourself featured on the rankings was purely based on the way your agency was sending data through to us from your data feed.

I have rectified this for you and sent through an email outlining all of this in detail and how to avoid it happening again in future!

Please feel free to give us a call or simply reply to our email if you would like to discuss any of this further.

Kind regards,

Dean
RateMyAgent

Betygsatt 1 av 5 stjÀrnor

When trying to leave an honest review


When trying to leave an honest review of an agent, they kept harassing me and asking me for more and more proof. They only want reviews that rate agents highly, not honest reviews of bad experiences.

10 mars 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Ariel,

When it comes to leaving a review, whether that be positive or negative, we need to ensure that the person reviewing an agent was the confirmed vendor or buyer of the property where the review was left. This can sometimes mean we need to ask for additional information to confirm the identity of the reviewer.

We can't seem to find any records from anyone named 'Ariel' that is trying to leave a review on our platform, so we are unable to comment further on this case.

If you would like to reach out to us and chat further about this, you can contact us at support@ratemyagent.com

Kind regards,

Kelsey

Betygsatt 4 av 5 stjÀrnor

It’s a great platform that adds value


It’s a great platform that adds value but i feel some of elderly clients can’t provide a review online and i miss out on potentially a higher rating.

18 februari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Stephen,

Thank you for the feedback and for taking the time to leave a review.

RateMyAgent allows agents to 'Post an Existing Review' which can be very beneficial when dealing with elderly clients as it allows for you to submit a review based on a letter or card they may have sent you (which is quite common).

If you would like to discuss this further or would like our help to step you through this process please feel free to reach out to our Customer Experience Team by emailing support@ratemyagent.com.au and we'll be happy to assist.

All the best,

Kelsey

Betygsatt 5 av 5 stjÀrnor

great service

30 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Janelle,

Thanks for taking the time to leave a review, we appreciate it!

Thanks,

Kelsey

Betygsatt 5 av 5 stjÀrnor

A 5 star review platform for agents

A great review platform and has helped with my buisness.
It is the one place that all sellers and purchasers can describe their experience to the public and being used by what looks like over 85% of agents.

29 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Thanks for your review Angelo!

We are pleased to hear our platform has helped your business.

Keep up the good work.

Madeline

Betygsatt 5 av 5 stjÀrnor

great help

great help thanks

24 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Justin,

Thanks for leaving us a review, we appreciate it!

Get in touch if we can assist with anything.

Best,

Kelsey

Betygsatt 5 av 5 stjÀrnor

great service as always

24 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Thanks Louise!

We really appreciate you taking the time to leave us a review.

Please reach out if we can help with anything!

Thanks,

Madeline

Betygsatt 5 av 5 stjÀrnor

Rate my Agent is an excellent concept.

Rate my Agent is an excellent concept.
I have been fortunate enough to win Agent of the Year-Kenthurst for the last 2 years. I find this award beneficial in winning listings.
I use this award in all forms of advertising.
cheers
Scott Rance
Rance Property.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Thanks Scott!

It's great to see you're using RMA to its full potential and that your a consistent high achiever!

Awards are fantastic marketing tools and would definitely help you land potential clients.

Please reach out if there's anything we can assist you with.

Best,

Kelsey

Betygsatt 5 av 5 stjÀrnor

Great way to receive feedback from


Great way to receive feedback from clients of their experience on their realestate journey.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Georgi,

Thanks for the great feedback and for taking the time to leave a review.

If there's anything we can help with, please reach out!

Best,

Kelsey

Betygsatt 3 av 5 stjÀrnor

Loop hole

My disappointment is that some agents have found a loop hole in your requests of sending the seller/buyer a testimonial request, they have used a friends and family members email and asked them to review someones else's property, If RateMyAgent could stop this I believe that would make the review portal more respected. My other pet dislike is that your portal owns the reviews, the agent worked hard and tirelessly to be able to have that review so I disagree that any agent does not own 100% there own review.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Tamara,

We've tried you a few times today on the phone and through email. We would really appreciate the chance to talk more with you and get some more feedback and how we can improve to find a resolution for you.

Kind regards,
Madeline

RateMyAgent

Betygsatt 5 av 5 stjÀrnor

Great tool to get your message to the


Great tool to get your message to the market and a way to build credibility before you even meet your next client. No better way to stand out in the market place.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Tony,

Thanks for your review and the fantastic feedback.

Feel free to reach out if you needed anything at all!

Regards,

Dean

Betygsatt 4 av 5 stjÀrnor

Thank you

I like the fact that the owner or buyer must write on here and not any agent

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Amanda,

Thanks for taking the time to leave us a review.

We at RateMyAgent seriously value our ability to provide 100% verified reviews, so thank you for noticing!

Please let us know if we can be of assistance at all.

Warmly,

Dean

Betygsatt 5 av 5 stjÀrnor

A great review Platform for Real Estate Agents

As agents we are very happy with Rate my Agent and the voice it gives our clients to review our services and provide invaluable feedback for our agency to constantly improve.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Thanks for your review Gail!

We love hearing that our agents are making the most of the platform. 😊

All the best,

Madeline

Betygsatt 5 av 5 stjÀrnor

What a fantastic website for owners

What a fantastic website for owners to choose a good agent to sell their home, results don’t lie.....

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Candice,

Thanks for your review,

Your reviews look great, keep up the good work!

Madeline

Betygsatt 5 av 5 stjÀrnor

RateMyAgent is a unique offering in the


RateMyAgent is a unique offering in the real estate world that is good for the public and good for agents to get information on who is doing the best business in each area.

23 januari 2020
Omdöme utan inbjudan
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Svar frÄn RateMyAgent

Hi Henry,

Thanks for taking the time to leave a review, we appreciate the positive feedback!

Please reach out if we can assist with anything.

All the best,

Kelsey

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer