Logotyp för RasoiShop
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RasoiShop Omdömen 

71
•
TrustScore 4 av 5

3,8

Butik med kökstillbehör
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

In the beginning I was not sure as I came across this website for the first time, so I chose only COD for the first order, but my experience has been very pleasant and nice. Support was good and pack... Se mer

Betygsatt 1 av 5 stjärnor

They sent a half-used item with gashes and scratches in a used-like condition (probably after someone returned it after use). Even after repeatedly making calls and sharing images where the scratches... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I just got the 1 litre cooker from Rasoishop and it's amazing! 🙌🔥 It's perfect for cooking small portions or for when you're on the go. The quality is top-notch and it cooks food evenly and quickly.... Se mer

Betygsatt 5 av 5 stjärnor

Rasoi shop is a great place to go for your kitchen needs, The staff and customer support service over here is something which makes it apart from the other e-commerce platforms. Great going The rasoi... Se mer

Företagsinformation

  1. Butik med kökstillbehör

Skrivet av företaget

RasoiShop is India's First Omni Channel Kitchenware Retailer dealing with 80+ Brands in Kitchenware Categories such as Gas Stoves, Chimneys, Mixer Grinders, Blenders, Juicers, Cookers, Cookware, Bakeware, Dinnerware, Kitchen Tools, Ceramicware, Crockery, Clay Utensils, Stainless Steel Utensils, Kitchen Storage, Flour Mills, Kitchen Decor and much more

Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

71 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(71)

7 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Pathetic service and policy

Pathetic service and policy

These people have such rigid policies around their returns/exchange. Completely dissatisfied with their service. I wanted an exchange as the size was not satisfactory but they won't budge. Complete inconvenience while purchasing online from this site. It's better to purchase from a reliable site which has customer friendly exchange and return policy.

16 mars 2024
Omdöme utan inbjudan
Logotyp för RasoiShop

Svar från RasoiShop

Dear Ma’am,

Your order for the Hawkins 24 CM Glass Lid (₹450) was delivered correctly, promptly, and without damage. Our return policy is clearly mentioned on our website and is designed to ensure fairness and clarity.

We believe calling a company “pathetic” for not offering exchanges on correctly delivered products is uncalled for. That said, we’re always happy to clarify or support where needed — please reach us at ecom@rasoishop.com or 78188 78188.

If your concern is resolved, we request you to kindly update or remove your review.

Betygsatt 1 av 5 stjärnor

I ordered an item and received the…

I ordered an item and received the same. I chose to return the product and pay for the return as well. I paid 300 in return charges for a 1000rs product. These guys took the product but never gave a refund for the remaining amount. After 2 months of everyday followup they gave a 700 promocode. I used the promo code and ordered 2 water bottles and paid a difference of 316rs. They promised to ship both but sent only one.I had to call the customer care 10000 times to get an answer. They don't have the product and hence did not ship, then why did they take the money in the first place. I fought and wanted a refund because I want to end this battle with them. THEY HAVE NOT RETURNED THE MONEY TILL TODAY.ABSOULTELY SHAMELESS. pls never buy from them. THEY CHEAT AND TAKE YOUR MONEY BUT WILL NOT SERVICE. ALL THIS IS HAPPENING FOR LAST 4 MONTHS

14 september 2023
Omdöme utan inbjudan
Logotyp för RasoiShop

Svar från RasoiShop

We’re truly sorry to read your review, but we’d like to clarify that no amount is pending from our side.

Your original order was delivered and later returned at your request. A gift card worth ₹700 was issued on Nov 25, and when the brand couldn't deliver the new item, we refunded ₹508 via Paytm on Jan 5, 2024 (after an earlier partial refund of ₹508 on Dec 19, 2023).

At RasoiShop, we never keep a customer’s money without fulfilling our promise. If you still believe something is unresolved, we request you to kindly email us at ecom@rasoishop.com so we can assist further.

We also request you to consider updating your review, as we’ve acted in good faith throughout.

Betygsatt 1 av 5 stjärnor

Zero rating ke liye pravdhan hotq to…

Zero rating ke liye pravdhan hotq to 100% Rasoi shop deserving zero. After sale service worse he ekdam. Atta chakki khridi thi maine jo faulty thi . Pune me inka service center nahi he . Bahut pichhe padne ke baad
Unhone courier se vapis mangvai. Lekin dusri kab bhejenge iska kuchh pata nahi . Unke number par ab tak 40-50 bar call hue honge mere . Phn uthate nahi na message ka reply dete he. Consumer court ka sahara lena padega .

5 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

these guys are fraud

these guys are fraud, selling defective item. Once you bought - there is no response over call / what's up / mail.. Pathetic customer service. don't even think to buy from here. I spoke with manufacturer - they stop selling them since last 4/5 years.

17 april 2023
Omdöme utan inbjudan
Logotyp för RasoiShop

Svar från RasoiShop

Dear Mr. Damani,

As per our records, there is no order placed by you on RasoiShop.

Despite this, you have accused us of selling defective products and labelled our brand as “fraud” without any valid transaction or personal experience. Such false and baseless statements not only harm the reputation of hardworking teams but also mislead other genuine buyers.

If you believe there's a mix-up or if someone else placed an order in your name, we request you to contact us at ecom@rasoishop.com or 78188 78188, and we will be happy to investigate.

Otherwise, we kindly request you to remove or update your review to reflect the facts.

Betygsatt 1 av 5 stjärnor

Wish can give a 0 star

Wish can give a 0 star. This is a very poor product with equally poor warranty backup and customer service. Bought their Softel Atta chakki reading the fake reviews. We followed the you tube video and the instructions. First time usage the motor kept on jamming and became so hot that it burnt down internal parts - grinding stones, rubber ring, plastic parts inside. All of them got mixed with the Atta. Lot of Atta got burnt up inside and got stuck in parts. It took 7+ hours for us to grind 5kg of Atta which has to be thrown away because of contamination and then cleaning up the chakki. Upon complaining we were told to schedule a video call with technician. I shared videos and photos with the technician who didn't bother to come on video call to see for himself and asked us to raise a support ticket for warranty replacement. Upon doing that also we were offered that a replacement rubber ring would be sent which we have to replace ourselves. When I asked for other parts or return/replacement we are offered to return the machine but they would give a rasoi shop gift card with 3000 rupees less than what we paid. Since then we have written several emails to replace / fix the machine under warranty but no response at all. Stay away from this fraud company.

14 september 2022
Logotyp för RasoiShop

Svar från RasoiShop

Dear Mr. Chinmay Jain, we gather from our team, that we have deputed technician to your place and the issue has also been resolved. We would earnestly request you not to mislead customers with false information.

We have arranged to depute a technician to your house, not once but twice. The issue has also been resolved with the last visit.

Betygsatt 5 av 5 stjärnor

Tawa exchange

I had ordered a Tawa. Excellent thickness of tava. Helped me with easy exchange after I contacted them for larger size.

14 juli 2022
Omdöme utan inbjudan

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