Rascal Clothing Omdömen 

1 386
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Se mer

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Betygsatt 5 av 5 stjärnor

Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Se mer

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Betygsatt 5 av 5 stjärnor

Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Se mer

Betygsatt 5 av 5 stjärnor

Our experience with Rascal clothing has been really excellent apart from the shortage of stock available due to high demand from customers. Dave and collegues however have tried their very best to he... Se mer

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Företagsinformation

  1. Klädbutik
  2. också i
  3. Butik med activewear-kläder
  4. Ungdomsklädesbutik

Om Rascal Clothing

Skrivet av företaget

Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.

The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.

Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.

No limitations. #BeRascal.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(1 386)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Placed an order

Placed an order, waited a few weeks only to receive an email to say the order has been cancelled. At the very least I would have expected a discount on my next order as a gesture of goodwill.

20 april 2023
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Peter,

We apologise for any inconvenience you may have experienced with your recent order. We take all feedback seriously and strive to improve our services.

Rest assured, our team is working diligently on our stock management system to prevent this issue from happening again.

I'll be reaching out to you via email to see how else we can make up to you.

Thank you for taking the time to share your feedback with us and for allowing us to improve our services.

Sincerely,

Rascal Clothing Team

Betygsatt 1 av 5 stjärnor

No refund or contact

Ordered several items. Then received an email 2 weeks later to say most of the items were out of stock. Sent me a voucher as a gesture of good will, used it and spent another £40. Again everything out of stock. No response and no refund. Shocking

3 maj 2023
Omdöme utan inbjudan
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Sam,

We apologize for any inconvenience you may have experienced with your recent order. Please know that we take all feedback seriously and are always striving to improve our services.

If your concern hasn't been addressed or resolved yet, may we please have your order details so we can help you further? You can always reach out to our dedicated Support Team at help@rascalclothing.com. We appreciate your business and want to ensure that we are meeting your expectations.

Thank you for taking the time to share your feedback with us and for giving us the opportunity to improve our services.

Sincerely,

Rascal Clothing Team

Betygsatt 1 av 5 stjärnor

Terrible service,

Terrible service,

Order took 4 weeks and then most refunded as wasn’t In Stock. The items that did come terrible quality been trying to send back for 4 weeks no reply??

15 mars 2023
Omdöme utan inbjudan
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Rachel,

We apologize for any inconvenience you may have experienced with your recent order. Please know that we take all feedback seriously and are always striving to improve our services.

If your concern hasn't been addressed or resolved yet, may we please have your order details so we can help you further? You can always reach out to our dedicated Support Team at help@rascalclothing.com. We appreciate your business and want to ensure that we are meeting your expectations.

Thank you for taking the time to share your feedback with us and for giving us the opportunity to improve our services.

Sincerely,

Rascal Clothing Team

Betygsatt 5 av 5 stjärnor

Rascal

Discovered Rascal as my son follows the Wingroves on YouTube and is a massive fan. Placed an order to treat my son, unfortunately one item had come out of stock. Rascal emailed me soon as apologising, gave me a refund straight away, sent a free gift and upgraded my delivery to next day. They gave me amazing customer service, the clothes were really good, great quality and I look forward to shopping with them in future.

14 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

So sad for my boy

So sad for my boy. 2 orders both unfulfilled and cancelled after weeks of waiting. After first order received apology free 40 voucher and promise of free gift which was great and helped me placate my upset 6 year old. Then after another few weeks second order cancelled and refunded . No free gift rrived as promised after first order and one extremely upset and distraught 6year old who spends his days watching Billy and family on YouTube and is football daft. Altogether very disappointing. Can't take chance in trying to order again given the upset caused over the last couple of months. Please don't put things up for sale that can't be fulfilled it has long lasting impact on families.

12 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My kids love rascal clothes

My kids love rascal clothes.
The website is easy and informative and they have great sales.
Excellent communication from the after sales team 👏 👏👏👏

5 april 2023
Omdöme utan inbjudan
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Danielle,

I just wanted to reach out and say thank you so much for your recent feedback. We really appreciate you taking the time to get in touch with us.

We're so glad to hear your kids love Rascal as well!

Best Wishes,

The Rascal Team

Betygsatt 5 av 5 stjärnor

The website is quick and easy very…

The website is quick and easy very straightforward
The jacket exceeded quality I was a very wonderful very wonderful purchase for my son's birthday Would recommend purchasing this purchasing this item

19 mars 2023
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Chantelle,

Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're glad to hear you're happy with your sons new jacket.

Best Wishes,

The Rascal Team

Betygsatt 5 av 5 stjärnor

Lovely quality

Lovely quality. Great value.

17 mars 2023
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi,

Thank you for taking the time to share your feedback with us, it's greatly appreciated!

Best Wishes,

The Rascal Team

Betygsatt 1 av 5 stjärnor

Waited 24 days for delivery

Waited 24 days for delivery, with no updates, when order finally came 10 out of 19 items are missing!!! No explanation as to why, no invoice, no communication whatsoever!!! Really upset with the customer service of this company as finding over half the items missing after waiting all this time was very disappointing, I ordered matching sets and now nothing really matches.

8 april 2023
Omdöme utan inbjudan
Logotyp för Rascal Clothing

Svar från Rascal Clothing

Hi Ricky,

Thank you for taking the time out to share your feedback on your recent order. We apologise for the experience you've had on this occasion.

I've requested some information via Trustpilot so I can investigate this further for you. Alternatively if you could contact our team via help@rascalclothing.com we will look to get this resolved as soon as possible for you.

Many thanks,

Team Rascal Clothing

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