Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Se mer
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Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Se mer
Our experience with Rascal clothing has been really excellent apart from the shortage of stock available due to high demand from customers. Dave and collegues however have tried their very best to he... Se mer
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Företagsinformation
Om Rascal Clothing
Skrivet av företaget
Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
Kontaktuppgifter
Storbritannien
- help@rascalclothing.com
- rascalclothing.com
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unfortunately I tried giving them the…
Unfortunately I tried giving them the benefit of the doubt, however the time period for them to provide a tracking number has passed and getting a response from them is non-existent. What a shame because they seem to have some good stuff. Never ordering again.
UPDATE: I see the company's reply to I wish I could attach the email screen shot I have of the correspondence I have with them.
4 maj 2024
Omdöme utan inbjudan
Svar från Rascal Clothing
Hi Pablo,
Unfortunately we're unable to find an order under the reference number given, nor any contact you've had with us prior to your review. Kindly provide any additional information you have and we'll gladly look into this for you.
Thanks,
Team Rascal
We live in Australia and my son loves…
We live in Australia and my son loves rascal clothing. Unfortunately for us we have had a terrible experience with the courier service delivering our order. Rascal has bent over backwards to try to get Sidney his clothing. I can’t recommend them highly enough. Not only is the clothing very high quality but the custom service is outstanding.
12 maj 2024
Omdöme utan inbjudan
Svar från Rascal Clothing
Love this, Jane. We're so happy your son loves the brand and you managed to get the order
Excellent customer service from Nathan…
Excellent customer service from Nathan at Rascal. I sent an email query, immediately after I had placed my order, as I had made a mistake . Nathan responded really promptly and sorted the issue.
We buy a lot of clothes from Rascal and they have always been a fantastic quality and washed up well.
3 maj 2024
Omdöme utan inbjudan
Svar från Rascal Clothing
Glad we could help!
Do not purchase from this company
I have tried numerous times to contact customer services with no response. My parcel has not been delivered from over two weeks ago. No communication no refund offered. I’m now having to get my money back through my bank. I would not recommend this company under any circumstance.
11 april 2024
Omdöme utan inbjudan
Svar från Rascal Clothing
Thank you :)
Svar från Rascal Clothing
Thank you Lisa
DO NOT BUY FROM RASCAL CLOTHING!!!
AVOID THIS COMPANY LIKE THE PLAGUE!! Customer service is non-existent. I ordered cargo pants for my son. Sizing was wrong and I was unhappy with the quality so I returned them for a refund via Evri courier. They have sent me proof of delivery, including a photo. I have not received my money back from Rascal Clothing. I have emailed repeatedly and messaged via X (Twitter) as there seems to be no other way to contact this company and have not received any response whatsoever.
DO NOT BUY ANYTHING FROM RASCAL CLOTHING UNLESS YOU ARE PREPARED TO WASTE YOUR MONEY
2 december 2023
Omdöme utan inbjudan
I’m happy with the customer service and…
I’m happy with the customer service and how my package was delivered
18 februari 2024
Zero Customer Service
I have tried 3 times over the past month to enquire about the status of a refund for returned goods and no reply or even acknowledgement of communication - not via the email address provided or their IG platform. Given up after weeks of trying and referred the matter to my card issuer. Poor way to do business. Some of the clothing is decent but appalling customer service means I won’t shop there again.
20 februari 2024
Omdöme utan inbjudan
Love the new range!
Love the new smiley face range! Really good quality and washes up lovely. Good price and fast delivery. Also brilliant customer service when I emailed re discount code. A*****
28 september 2023
Omdöme utan inbjudan
Amazing quality- so well made x
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade him to take them off so I can wash them. They also wash up brilliantly x I would definitely order again, but just order the next size up x
23 januari 2024
Great quality and delivery was…
Great quality and delivery was brilliant I can't wait to buy more from u
22 januari 2024
wrong item in wrong size rectifier immediately
The wrong item in the wrong size was delivered originally, but after i made contact with the customer service team this was rectified immediately with the correct ordered item. Fantastic response from the customer service staff who were extremely helpful and apologetic. Than you all at Rascal.
22 december 2023
Avoid - zero customer service / zero communication
Placed an order before Christmas for my sons Xmas present, it arrived the wrong size and I just want to exchange it, no details on where to return to so have emailed now 3 times and not had a response. Very poor customer service! I would say sizing is way off order much larger but mainly avoid due to zero communication! Thanks for wasting my money
14 december 2023
Omdöme utan inbjudan
Amazing delivery and quick response to…
Amazing delivery and quick response to emails
21 december 2023
Thank you for going over and above for us
We didn’t get our original parcel, but the customer service was brilliant and got our order out to us in time for Christmas. 1 very happy boy! Thank you
21 december 2023
Reliable and great quality
Reliable and speedy despatch of order at the peak of the Christmas period,Stylish and good quality clothing
20 december 2023
great quality products
great quality products , my son is a massive Billy Wingrove and Roman fan , he is a very happy boy ,they are worn washed and they are back on again haha
22 december 2023
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