Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Se mer
Företaget har svarat
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Se mer
Företaget har svarat
I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.
Företagsinformation
Skrivet av företaget
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Kontaktuppgifter
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,2
Bra
375 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
best seedbox with many capabilities.
Been using for a past month and the service is just awsome. Grate customer care 24/7. The team is super responsive. dont have any negatives about this service. only the best
11 oktober 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your feedback! We’re glad to hear you’re enjoying the service and our 24/7 support. It’s great to know the team has been responsive—we really appreciate your kind words!
Just go for this provider, easy and fast.
Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not a big deal in the whole scheme of things. Customer support also helped me here.
9 oktober 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your feedback! We’re glad to hear you’ve had a great experience with our support and overall service. We also appreciate your note about plan changes—it’s helpful insight, and we’re happy our team could assist you through it. Thanks for the recommendation!
Grerat experience
Fabulous tech help and in fact I learned a lot. Got the issue all sorted - so happy
15 september 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you!
excellent customer support
excellent customer support, very fast & knowlegable
3 september 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for being a customer!
Not the company it was a year ago
Not the company it was a year ago, Support now takes 24 hours, customer service dismissive of their own issues, even after demonstrating server sided issues. Been with them just over 2 years, 1st year was great, only a couple of hiccups dealt with promptly, this year both issues took along time to get any response. Cheaper seedboxes out there that offer a better levels of support.
27 augusti 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
We’re really sorry to hear that your experience hasn’t matched what you had during your first year with us.
We understand how frustrating it is to face slower response times and feel that your concerns weren’t fully acknowledged, especially after clearly demonstrating an issue. That’s not the level of support we aim to provide.
We truly value long-term customers like you, and your feedback highlights areas where we need to improve. We’d like the chance to review your recent cases and understand what caused the delays and communication gaps.
If you’re open to it, please share your ticket details so we can take a closer look and work toward restoring the level of service you previously experienced.
Excellent quick response to a single…
Excellent quick response to a single problem i had in 5 years and it was dealt with right away
25 augusti 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your feedback! We’re glad we could resolve your issue quickly, and we appreciate your loyalty over the past 5 years. 🙌
—The RapidSeedbox Team
Svar från RapidSeedbox
Thank you for your feedback! We’re glad you find the service fast and easy to use, and that our support could help. 🚀
—The RapidSeedbox Team
Very satisfied
I was having trouble logging in with Filezilla. Thanks to Sergey, who found the problem with my password.
He spotted the typo, thanks again. You're super responsive. I'm writing with Google Translate because I'm French and don't speak your language. Sorry for any translation errors.
16 augusti 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your kind words! We’re happy we could quickly spot the issue and get you back on track.
—The RapidSeedbox Team
6 weeks and starting to have issues that support deny any infomartion of.
Had the furious service no less than 6 weeks, 2nd bill paid and now i'm starting to have issues with the plex install.
Pre-buffer issues mainly, looking at the debugging, it seems there is huge packet loss within 1 minute of starting a video stream.
I use this as my main offsite streaming server for interactive displays. Multiple video streams have started, then after 60-90 seconds fails and will not re-load.
Support seem as baffled as me.
Now canceled my service. Moving to ultraseed.co based in manchester UK.
P.S, i've tried RSB three times now, just can't swallow a $79 bill for a non-functioning server!!
7 april 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
We’re very sorry to hear about your recent experience and the frustration you faced with your Plex setup. Pre-buffering and packet loss issues can be incredibly disruptive, especially when you rely on the server for streaming to multiple displays.
While we always aim to provide smooth performance and responsive support, it’s clear we fell short in your case, and for that we sincerely apologize. We understand your decision, though we would have loved another chance to investigate further and make things right for you.
We appreciate you giving RapidSeedbox multiple tries, and we’ll be using your feedback to improve our service and troubleshooting process moving forward.
Thank you for having been with us, and we wish you the best with your new provider.
—The RapidSeedbox Team
The seedbox are reliable and…
The seedbox are reliable and affordable, been using it for half an year, the customer service replies very quickly, processed my request within mere minutes
7 augusti 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your kind words! We’re glad you find our seedbox reliable and our support fast—your feedback means a lot to us. 🚀
—The RapidSeedbox Team
Quick service with expected results
Quick service with expected results.
Always a fast and pleasant time when dealing with support.
19 juli 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your kind words! We’re glad our support could provide a fast and pleasant experience for you. 🚀
—The RapidSeedbox Team
This service is a great choice.
I have been using this service for close to 5 years now and I have been very happy with the support and responsiveness of the staff. When problems occasionally arise, they are quick and get me back to functioning in a minimal amount of time.
highly recommended.
16 juli 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your long-term trust and kind words! We’re thrilled to hear our support has kept you up and running smoothly over the years. Your recommendation means a lot to us. 🙌
—The RapidSeedbox Team
I used this service with great…
I used this service with great pleasure.
due to personal reasons I wanted to cancel but I ended up changing my mind and my support guy sergey got back to me within a day and got me back into my subscriptio, even giving me a 15% discount. Great service.
22 juni 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
We’re glad you decided to stay with us! It’s great to hear our team could quickly help and make your subscription experience even better. Thank you for your kind words! 🙌
—The RapidSeedbox Team
Great Experience! Would Recommend.
I have been with Rapid Seedbox for about 2 and a half years and my experience has been stellar. Good support who have helped with every issue I've had and I've also been able to move between tiers when I've had to without too much of a hassle. And the service is also great by itself. To me, it is worth the price.
15 juni 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your continued trust and kind words! We’re thrilled to hear that our support and service have made your experience smooth and valuable over the past 2.5 years. Your recommendation means a lot to us! 🙌
—The RapidSeedbox Team
Great product and customer service!
6 maj 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you! We’re glad you’re happy with both our product and support. 🚀
—The RapidSeedbox Team
Awesome price for services soon…
Awesome price for services soon critical.
7 maj 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you! We’re glad you find our services valuable and reasonably priced. 🙌
—The RapidSeedbox Team
Svar från RapidSeedbox
Thank you! We’re happy to hear you’re enjoying our support and pricing. 🚀
—The RapidSeedbox Team
Svar från RapidSeedbox
Thank you for your feedback! We’re glad to hear that our team could assist you quickly and get straight to the point. Providing fast and effective support is always our goal, and it’s great to know we could make your experience smooth and hassle-free.
—The RapidSeedbox Team
Svar från RapidSeedbox
Thank you for your feedback! We’re delighted to hear that you find our service fast and responsive. Our team works hard to ensure that every request is handled promptly and efficiently, so it’s great to know our efforts make a difference. Your satisfaction means a lot to us!
—The RapidSeedbox Team
Great Seedbox
Very easy to use seedbox. Customer support is also reasonable if you ever have an issue.
25 mars 2025
Omdöme utan inbjudan
Svar från RapidSeedbox
Thank you for your feedback! We’re glad to hear that you find our seedbox easy to use and that our support has been helpful whenever needed. Providing a smooth experience and reliable assistance is always our priority, and your kind words mean a lot to us.
—The RapidSeedbox Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.