Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Se mer
Företaget har svarat
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Se mer
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Got a 10gb seedbox...the speeds feel closer to 1gb speeds considering I've never hit over 100mb downloads on torrents in total, but for the price it's still cheaper than the competitor's 1gb pipe se... Se mer
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Företagsinformation
Skrivet av företaget
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Kontaktuppgifter
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service
Very good service.
Helpful staff.
Poisitive attitude

Svar från RapidSeedbox
These guys know there stuff
These guys know there stuff and are very helpfull. i am super impressed with this and their service.

Svar från RapidSeedbox
Amazing experience every time
Amazing experience every time. Would highly recommend this service. The customer support team is top notch!

Svar från RapidSeedbox
Slow seedboxes but excellent service
Really nicely laid out site, easy to navigate and excellent customer service with fast response. They do tick most of the boxes, the problem lies in the service itself, if you plan to use them to boost your ratio you'll be better off going elsewhere, after using them for a day I contacted their support team to ask them why their service is so slow, the technician looked into it and came back and said it might be a disk issue they'll get it resolved, a couple days later and nothing changed, everything works just really really slowly. I decided to make use of their excellent 14 days guarentee, which states if you cancel within 14 days they'll fully refund you. Again this was really simple, they do offer excellent customer service, the refund occurs automatically and you can move on. Went to a different supplier and got the same amount of upload credit in 4 hours that I received from rapidseedbox in 4 days. No idea why they seem to throttle you, really wish they wouldn't because I would love to use their site.

Svar från RapidSeedbox
Dragan, the Dragon
Was helped by a man called Dragan. Response under 4 minutes. Very quick to fix my issue as well. Funny he also thought i was Gabriel AKA Fluffy

Svar från RapidSeedbox
Great experience
Great experience, support answered my question and helped resolve my issue quickly, I recommend!

Svar från RapidSeedbox
Best support and super fast so much to…
Best support and super fast so much to do with there services

Svar från RapidSeedbox
Just purchased the wrong product an…
Just purchased the wrong product an hour ago and immediately went to chat for support. Still waiting for somebody to reply.
Says <15mins to reply but definitely not true.
Gonna leave it for a few hours but want this review up in case of issues later on.
Will update if I ever hear back from them
*UPDATE - got a response 3 hours later. There was a shift change - completely understandable tbh. Was fully refunded. 4 stars
*UPDATE 2 - Guys just spent well over an hour explaining info to me and was super patient with my endless questions - big thank you to Ronal. 5 stars
*UPDATE 3 - Product: ipv6 proxy. Unfortunately after a few days of testing the product isn't performing as well as I would have liked. Many failing to work and causing problems later on. 3stars only for ipv6.
Invoice: 369644

Svar från RapidSeedbox

Svar från RapidSeedbox
Incredible Service
I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.

Svar från RapidSeedbox

Svar från RapidSeedbox
He was friendly and helped me work…
He was friendly and helped me work through my issues. Very attentive.

Svar från RapidSeedbox
Six Years and Still Loving RapidSeedbox!
I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.
But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.
If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

Svar från RapidSeedbox
Everything just works
Everything just works. I was up and running very quickly. All applications worked seamlessly together.

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Happy customer
I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

Svar från RapidSeedbox
try elsewhere...
Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

Svar från RapidSeedbox
Milorad on chat support was fantastic
Milorad on chat support was fantastic. Had two problems, both resolved in a matter of minutes

Svar från RapidSeedbox
Best offers with IP rental
I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.
Highly recommended service
This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







