Ramcricket.co.uk Omdömen 150

TrustScore 2 av 5

2,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered a cricket kit for my son on 23 April. Hadn't heard anything by 29 April so called Ram only to find out that when I ordered the kit, it wasn't actually in stock and wouldn't be with me until... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Ordered some cricket balls, junior size. They sent me the wrong size by mistake and have ignored all 3 emails I've sent asking to sort out an exchange. What poor customer service and a bang average c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Was bought a RAM cricked bag and loved it. Unfortunately it ripped after a couple of uses. I know this isn't common as I have friends who have had similar bags for years. I contacted customer servi... Se mer

Betygsatt 2 av 5 stjärnor

I bought their challenger package, the kit is ok and seems durable enough, the bag is roomy with plenty of pockets. On the leg pads, I do think the straps could do with being longer, as the middle one... Se mer

Företaget har svarat

Företagsinformation

  1. Kricketartiklar

Informationen kommer från olika externa källor

Having sold cricket balls, cricket training equipment and clothing for over 10 years, alongside our involvement in rugby, we have a passion for the sport and the experience to produce high quality products for all levels of teams. Supplying over 3000 schools, universities and clubs during this time, alongside individuals, we are able to offer incredible deals to keep you training to the highest level in both the on and off seasons.


Kontaktuppgifter

2,1

Dålig

TrustScore 2 av 5

150 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Service

Order arrived on time and in perfect condition. Was kept updated at all times with hourly delivery slot.

4 maj 2018
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

You dispatched the wrong items

You dispatched the wrong items - not happy!

28 april 2018
Omdöme utan inbjudan
Logotyp för Ramcricket.co.uk

Svar från Ramcricket.co.uk

Hi There

I am sorry to hear you have received an incorrect item. I have emailed you directly so we can get this sorted for you ASAP.

Kind regards

Dave Packer

Ram Cricket

Betygsatt 1 av 5 stjärnor

Rubbish Communication

I placed an order and received an order confirmation. I assumed everything was okay and it would be dispatched asap.
Had to call and ask where the goods were. I was informed goods were out of stock and they were hoping to have them back in the following week. Lady apologised that I had not received an email to that effect.
This is unacceptable. I should have been told when I placed the order that they were out of stock and given the option to cancel and go elsewhere.
I needed the goods urgently so feel let down. Will not use this company again.

25 april 2018
Omdöme utan inbjudan
Logotyp för Ramcricket.co.uk

Svar från Ramcricket.co.uk

Hi Susan

My sincere apologies for how you feel your order was handled.

We had a delay on an incoming order hence we were unaware at the time of order that we wouldn't be able to dispatch that day, unfortunately, Rachel, who you spoke to did not find that out before your call so again apologies on that. We have put in place more vigorous processes within our operations team in order to avoid this going forward.

I believe you have now been refunded for this. If you have any further issues please contact me on david@ramcricket.co.uk.

Betygsatt 4 av 5 stjärnor

Great service

Great service
As a slight improvement - could do with a tracking module for receipt of deliveries and possibly preferred delivery times

25 april 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Still waiting for my order

Still waiting for my order.
It has been promised on two occasions.
Ordered and paid for on 6 April.

17 april 2018
Omdöme utan inbjudan
Logotyp för Ramcricket.co.uk

Svar från Ramcricket.co.uk

Hi James

Sincere apologies for the delay in this order reaching you.

I can see that this order was dispatched earlier this week and is now at the Parcelforce hub being processed for delivery tomorrow on Parcelforce tracking IL3455655 .

We will refund your shipping cost as this has clearly taken too long.

Kind regards

Dave

Betygsatt 1 av 5 stjärnor

Goods not received and no response to…

Goods not received and no response to emails

26 mars 2018
Omdöme utan inbjudan
Logotyp för Ramcricket.co.uk

Svar från Ramcricket.co.uk

Hi there

Apologies for the delay in your order arriving. I can see that this was processed on the day of the order and dispatched with our courier Parcelforce. I am investigating with them now and will update you as soon as I know more.

Kind Regards

Dave

Ram Cricket

Betygsatt 5 av 5 stjärnor

Perfect

Very helpful and polite when I telephoned them. Very competitive prices and prompt delivery. Will happily buy from them again the next time I need some more cricket equipment.

19 februari 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy

Very good product and quickly rectified parcel force’s error. Thank you very much.

4 februari 2018
Omdöme utan inbjudan
Logotyp för Ramcricket.co.uk

Svar från Ramcricket.co.uk

Hi Robert

Having tracked your order I can see it is now out for delivery today with ParcelForce, the tracking number is XA7857036. Apologies for the there seems to have been a delay with our courier so I am investigating that with them. By way of an apology for the slow delivery, we have refunded your freight charge in full.

We are sure the product will live up to expectations for you and thank you for the order.

Kind regards

Dave

Hi Robert

On Friday the item was received back to our warehouse showing that the delivery was attempted on the 5th and 6th of February. Following on from those attempts the parcel was waiting for collection from the local Parcelforce depot. You should have received a card highlighting this from Parcelforce. If that has not happened on this occasion we will take this up with ParcelForce. I will call you tomorrow in order to arrange a good time for delivery which will enable you to be in to sign for it.

Kind Regards

Dave

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer