My team and I tasted Raging Bull biltong as part of our preparation for the Rockall expedition in the North Atlantic in 2023. Without a doubt, the best biltong and related products we have tasted. So... Se mer
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Det här tycker kunderna
Exceptional service from Raging Bull. We recently ordered a variety box and an extra 10 snack packs of original biltong. Super-speedy delivery and our house of teenagers quickly made in-roads into the... Se mer
Företaget har svarat
Bought three times from them now. Well packaged and delicious, with a range of flavours, I'm a big fan of Raging Bull. Compared to what you might pick up at the supermarket, both the jerky and the b... Se mer
Företaget har svarat
First time customer, but I'll be back for more! speedy delivery with great communication and a superb range of very tasty snacks. I went for a mixed box to try all the flavours available with the aim... Se mer
Företagsinformation
Skrivet av företaget
Raging Bull Snacks is a UK-based producer of multi-award-winning biltong, droewors and jerky handcrafted using traditional South African recipes and premium grass-fed British beef. We’ve been crafting meat snacks here for over 25 years using techniques and recipes passed down through generations of our family. Our range includes a variety of biltong, droewors and jerky in bold, authentic flavours including Original, Chilli and Teriyaki biltong; Original, Peppered and Sweet Hot beef jerky and our traditional droewors made the South African way. We’re proud to have won multiple Great Taste stars from the Guild of Fine Food and have built a loyal customer base who value traditional skills, great taste and honest ingredients. We use beef from certified farms that prioritise sustainability and animal welfare and all our snacks are high in protein and low in carbohydrates - a great option for anyone looking to make healthier snacking choices. Trusted by fitness communities and loved by foodies, Raging Bull Snacks is fast becoming the go-to for bold, protein-packed snacking across the UK. Rooted in South African tradition and made without compromise our biltong, droewors and jerky are crafted for those who demand real flavour and real quality - no shortcuts. We offer fast, reliable delivery with free postage on qualifying orders.
Kontaktuppgifter
Greater London, Storbritannien
- sales@ragingbullbiltong.co.uk
- ragingbullbiltong.com
4,8
Utmärkt
128 omdömen
Ingen aktuell inbjudningshistorik
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Highly Recommend
I learnt about Raging Bull via a colleague, I know only eat Raging Bull Biltong. My only problem is that I eat it too quickly! a 5* from me
15 februari 2023
Omdöme utan inbjudan
Cut your mouth open loads of sharp bits…
Cut your mouth open loads of sharp bits bone in the sticks not on there whole 10 packets in a box Amazon no return as this company has no returns there full of grease and fat nasty you contact there customer service don’t offer to send you out a box o no! Say go to amazing then I can’t get a refund take your own opinion why would you do that If you had a nice fit for purpose item and still awaiting management for respond small company for a reason I suppose so no not happy at all and this day in age can act like that save to say lost another customer but don’t seem to care well done
10 februari 2023
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Svar från Raging Bull Snacks
We are obviously disappointed that you believe you had a poor experience with our product but are also very concerned by the contents of this review. We were in touch directly to query your experience. We are a regulated UK food manufacturer (The Foods Standards Agency and SALSA). We obviously take any claims about food safety extremely seriously as would these agencies. You were not able though to substantiate these claims which are currently being treated as libellous. As to your assertions with regards a refund. We explained on a number of occasions that as you bought through Amazon, you needed to claim the refund through Amazon. If you buy something in a shop (which Amazon is) you go back to the shop for the refund not the manufacturer. The money sits in the shop’s account. And just to make very clear, contrary to your claims about not getting a refund, Amazon did refund you. Amazon’s policy, as most people know, is to always offer a refund.
felt let down
felt let down, i ordered 2 different flavoured boxes and got a different flavour delivered (which i didn't order because i didn't like it), had to contact them twice to resend what i ordered but have now given up waiting for what i actually ordered over 2 months ago (order no 7609) - i've twice had an apologue and twice been promised my delivery, and feel lied too and my experience with the company has been poor - its just Biltong at the end of it
16 juni 2022
Omdöme utan inbjudan
Svar från Raging Bull Snacks
We of course were extremely disappointed by the service you received from us which was due to an error in your original order and a very unfortunate delay in rectifying. We did of course send you the correct order as well as provide you a full refund for the whole order as an apology. We conveyed that we would provide you with the refund and fresh product before this review was posted.
We are a small family business so ensuring our customers receive the highest quality biltong and jerky and excellent customer service is of paramount importance to us. The lack of negative reviews on line despite the many thousands of deliveries we have made over the years is hopefully testament to all our efforts. In this instance however we fell short of our high expectations and apologies.
bad attitude
I ordered a couple of boxes of billtong as I had read it was more hydrated and tastier than beef jerky {which I was not fond of} .
on their website site it said they were happy to help with any problem , so I felt comfortable in ordering the product.
when I tried the product it tasted just like jerky to me, so I asked if I could return for refund the unopened products.
They not only said no, but were very rude when I pursued the refund.
They have now said they will do a partial refund, and assumed that I have done this on purpose, This was never my intention, and they have not responded to my future e mails.
so think before you buy.
6 maj 2022
Omdöme utan inbjudan
Svar från Raging Bull Snacks
Dear Mr Soper
We do everything we can to resolve any issues our customers have. The fact that there are virtually no disparaging reviews on our business on any website despite the years we have been operating and the hundreds of orders we have dealt with is, we think, testament to the time and effort we put into customer service and the quality of our products.
We have fully refunded you and said we would on May 5th so we are not sure what you are referring to in your review. We did this despite questioning whether it was reasonable to expect any food business to provide a refund on opened packaging because, to quote you, “you did not enjoy it”.
You ordered 2 boxes containing bags of biltong and opened both of them rendering the contents unsellable.
You claimed that you had bought the biltong because we had said biltong was better than jerky. This is not true. The only reference to Jerky on our whole website is;
“Jerky originated in North and South America and is also a process for preserving meat. The main difference though between Biltong and Jerky is that biltong is air-dried whereas Jerky is cooked or dehydrated”
We highlighted we had never had a request of this nature before and reasonably asked if you would expect to take a variety multipack of crisps back to Tesco’s for a refund because you “didn’t enjoy” one of the flavours? Or tell Ocado to pick up what was left of a variety cereal pack because you didn’t like the taste? For reference these supermarkets would only refund groceries that are defective.
We were though keen to resolve the issue and offered you a 50% refund on top of the 15% discount you had already received (you also benefitted from a sales price) as we assumed it was reasonable to expect you to accept some responsibility for ordering (and opening both boxes). You though quibbled about this and postage costs.
At which point (May 5th) we said we will refund you the cost of the biltong.
We have not been rude in our replies and would be very happy to share the full correspondence for readers to judge.
We are very proud of the business we have built and know a large part of its success is due to the effort we put into making sure our customers are happy. We are sorry that you have felt it necessary to write this review, but we are confident we have been very reasonable in trying to deal with a request that any food supplier (including the major retailers) would find problematic.
Wishing you well.
Excellent quality, honest biltong
I first tried biltong when I visited Africa a long time ago and absolutely loved it. I've tried ever since, to find good quality biltong here in the UK without success, until now. Previously the large sticks and packs I've bought have been unlabelled, so I've had no idea what's in it, especially with regards to MSG and nitrates. This is different! No MSG, no nitrates, grass fed cattle (not cereal, hence contains essential fats). I heard the advert on LBC and ordered a variety pack with different flavours biltong and a droewors. It arrived in sturdy and reusable box like a shoe box, all the packs were easy to open and resealable. The biltong was amazing - lean, tasty, just the right moisture and just the right thickness to snack on. I am seriously impressed. I have finally found a high protein, low carb snack of excellent quality. Highly recommended.
27 augusti 2021
Omdöme utan inbjudan
Svar från Raging Bull Snacks
Hi Mr Witor - thank you for taking the time to leave such a wonderful review of our biltong. We take great pride in crafting it in the traditional way using only the highest quality ingredients and beef from farms that operate to the highest ethical and sustainable standards. We are all absolutely delighted you like it!
Product is good but
Product is good - shame about the people running it. Total lack of customer support and seems to be run as an amateur event.
If you want a professional service buy your Biltong elsewhere!
27 juli 2021
Omdöme utan inbjudan
Svar från Raging Bull Snacks
Hi Mr James - sorry the service wasn't up to the high standard you or we would have liked. The family behind Raging Bull have been crafting and selling biltong here in the UK for over 20 years. Our success has been built on crafting great tasting biltong and good customer service. We were obviously disappointed we had made a mistake with the delivery of your order but worked very hard to rectify the issue as soon as possible. We are very happy you thought the biltong was good. Wishing you well.
Great service and delicious Biltong!
I ordered a mixed box of Biltong for a friend and asked that a happy birthday note was added, and to my delight raging bull went the extra mile and added a label to the box, the box arrived really quickly. I ordered it on a Saturday night and it arrived within two working days! My friend says it is delicious. I am really grateful to the Raging Bull Biltong Team for making this happen!
7 maj 2021
Omdöme utan inbjudan
Svar från Raging Bull Snacks
We were very happy to be able to help and are delighted your friend thought our biltong was delicious. Wishing you well.
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