I was delighted to win prizes, I choose cash over one of the prizes. I went on the chat to see if I could change back to original prize, Holly is amazing at her job & changed it, received email reques... Se mer
Företaget har svarat
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... Se mer
Företaget har svarat
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... Se mer
Företaget har svarat
In a recent glut of online competition website's, Raffolux rises up as easily, as one of the better one's. Recently undergone a slick new makeover and have added some new free daily draws, which... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Skrivet av företaget
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Kontaktuppgifter
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, Storbritannien
- 01270906643
- support@raffolux.com
- raffolux.com
4,6
UtmÀrkt
4 tn omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Svar frÄn Raffolux
Hi Donna,Â
Thanks so much for leaving your review, we're glad to hear you're enjoying playing with us. Responsible play is extremely important to us, so we recommend checking out our responsible play page. We're also able to place a block on your account if you ever feel like you need to take a break.Â
- The Raffolux Team đ
Svar frÄn Raffolux
Hi Farooq,Â
Thank you so much for your review!Â
- The Raffolux Team đ
It was seemless easy to understand andâŠ
It was seemless easy to understand and to get involved
9 januari 2026
Svar frÄn Raffolux
Hi Ian,Â
Thank you so much for your review, we're so happy to hear you've found it easy to join and play.Â
Best of luck with your entries! đ€Â
- The Raffolux Team đ
Svar frÄn Raffolux
Hi Gary,Â
Thanks for your review!
- The Raffolux Team đ
Good competitions however their app isâŠ
Good competitions however their app is useless keeps saying there is a bug then says install app again I have tried this numerous of times and it still does not work shame because I like the competitions they do but I have had to change to a different company now
8 januari 2026
Omdöme utan inbjudan
Svar frÄn Raffolux
Hey Mark,Â
Thank you so much for taking the time to leave your review. Our app is currently down for maintenance while we work on a brand-new version. Our website will work perfectly fine on your device's web browser for now: https://raffolux.com/
If you'd like to give us another go, please feel free to get in touch with us via live chat or support@raffolux.com and mention this review. We'd love to drop some credit into your account. đÂ
Best wishes,
The Raffolux Team đ
Very friendly and efficient service
Very friendly and efficient service, answered my question within minutes
7 januari 2026
Omdöme utan inbjudan
Svar frÄn Raffolux
Hey Clare,Â
Thank you so much for taking the time to leave your review. We're glad to hear your question was answered so quickly! đÂ
- The Raffolux Team
a simple and easy to navigate websiteâŠ
a simple and easy to navigate website and process
6 januari 2026
Svar frÄn Raffolux
Hi Jim,Â
Thank you so much for your review. We're glad to hear you found the new website easy to navigate. We're also open to hearing any other feedback you might have at support@raffolux.com.
- The Raffolux Team đ
Svar frÄn Raffolux
Hey Alison,
Thank you so much for taking the time to leave your review. We wish you the best of luck with your entries! đ€Â
- The Raffolux Team đ
Everything's fine entering the variousâŠ
Everything's fine entering the various draws. Finding the results is hard
7 januari 2026
Omdöme utan inbjudan
Svar frÄn Raffolux
Hey Robert,Â
Thanks so much for leaving your review. You can check out our past draws here: https://raffolux.com/draws
Good luck with your entries! đÂ
- The Raffolux Team
Really enjoyed playing drop zone.GreatâŠ
Really enjoyed playing drop zone.Great fun and i played it twice and i won ÂŁ35 altogether! I also entered draw for every man's dream, a Campervan. Fingers crossed, I am 74 so what an amazing chance to win my lifetime dream.
13 november 2025
Svar frÄn Raffolux
Hi Desmond,Â
Thanks so much for your review!
- The Raffolux Team đ
Where are my withdrawals?!!
Have been waiting two weeks now for my pending withdrawals (25) and despite messaging by email have had no money or response?! Whatâs going on?! Have put me in a very bad financial position, especially after Christmas. Please get back to me ASAP and resolve this situation!
6 januari 2026
Omdöme utan inbjudan
Email address change
I have changed my email which is a nightmare to instigate. Holly at Raffolux made the process so easy and sorted.
Wishing that other organisations had such an efficient process.
2 januari 2026
Omdöme utan inbjudan
Svar frÄn Raffolux
Hi there,
Thank you for your lovely feedback! Weâre so pleased to hear Holly was able to make whatâs usually a tricky process nice and easy for you; sheâll really appreciate the shout-out. Itâs great to know our support stood out to you.
Best of luck with your future entries!
â The Raffolux Team
Concerning concept
Concerning concept, runs as a competition site, no spend restrictions, can literally save end thousands without any questions, Preys on a vulnerable customer base.
STAY AWAY FROM THIS SITE.
9 augusti 2025
Svar frÄn Raffolux
Hello Louise,Â
Thank you for taking the time to leave your review. I'm really sorry to hear that you feel this way about our platform. We have responsible play tools available to all our players, such as budget calculators and links to other resources for help. We will also be introducing more, such as spend limitations, in the future as we take responsible play extremely seriously.Â
We do welcome any and all feedback, and should you need any assistance with some of the above-listed tools, our team is happy to help at support@raffolux.com.Â
Kind regards,
The Raffolux Team
That you can win
1 januari 2026
Omdöme utan inbjudan
Svar frÄn Raffolux
Hi Margaret,
Absolutely! And weâre glad you experienced it!Â
Thank you for taking the time to leave a review and for being part of Raffolux.Â
Best of luck in future draws!
Really enjoyable and I won somethingâŠ
Really enjoyable and I won something early on but itâs the customer service that is great. Recommended!
27 december 2025
Omdöme utan inbjudan
Svar frÄn Raffolux
Hi there,
Thank you for taking the time to leave a review! Weâre glad our support team was able to help.
Your support means a lot to us.
-The Raffolux team
Was a pleasure to have friendly staffâŠ
Was a pleasure to have friendly staff when in a help chat ! Raffolux has a brilliant payout system !
28 december 2025
Omdöme utan inbjudan
Svar frÄn Raffolux
Hi there,
Thank you so much for your kind feedback!Â
Weâre delighted to hear you enjoyed your experience and even picked up an early win. Our customer service team would appreciate your feedback.Â
Thank you for recommending us, and best of luck with your future entries!
-The Raffolux team
Raffolux is an excellent website
Raffolux is an excellent website, offering wonderful prizes.
Should you encounter any difficulties, which are typically related to internet connectivity, the team is prompt in resolving the issue.
Thanks Raffolux
18 december 2025
Omdöme utan inbjudan
Svar frÄn Raffolux
Hey Elizabeth,
Thank you so much for taking the time to leave your review!
- The Raffolux Team đ
Svar frÄn Raffolux
Hey Stacey,Â
Thanks so much for your review, we're so glad to hear that you're enjoying playing! đÂ
- The Raffolux Team
Veriety of prizes combined with timeâŠ
Veriety of prizes combined with time left to purchase and prize draws for pennies makes the experience exiting.
Not won anything yet but i am a new comer
7 december 2025
Svar frÄn Raffolux
Hi David,Â
Thank you so much for your review, it's great to hear you're enjoying playing! đÂ
Good luck!
- The Raffolux Team
Signing was easy
Signing was easy. I am new so have not experienced anything thing yet
8 december 2025
Svar frÄn Raffolux
Hey Thabani,Â
Thanks so much for leaving your review. We're glad to hear you found signing up so easy.Â
Good luck with your entries! đÂ
- The Raffolux Team
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
LÀs mer om andra typer av omdömen.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.