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Dave arrived when he said he would and sorted out my problem quickly and effeciently. Would definately use again
Jeff Muir
Ashington

I have an old, but perfectly adequate for my needs, laptop. The only problem being it was extremely slow both on booting up and working on and beteen programmes. As such I contacted David of Raetek enquiring if anything could be done to resolve the problem. David quickly got back to me advising changing from a HD to SSD along with a system clean up would make a big difference. I had the work done and am astounded the change the "mods" have made, all done at a good price and quick turnaround time. I think the best way to describe the outcome was that I gave David a rowing boat and he gave me back a high speed motor launch!
Suffice to say I would highly recommend Raetek to anyone and certainly be my first approach for any future advice or work.

Dave came out to the house within 24hrs. He identified the problem and fixed my laptop in less than 15 minutes. Nice chap, very reasonable price for the work. We will use again - highly recommend.

Very impressed with Dave’s prompt response, punctual attendance & successful resolution of problem. Computer now functioning at best level for years.

Dave responded very quickly each time I needed his help. My problems were satisfactorily resolved quickly and without any fuss. I would have no hesitation in recommending his services to anyone.

Came over quickly and solved the immediate problem.
Installed a new printer at my request and an ad blocker that appeared to cause an issue with e mail prints.
Now resolved.
Overall good job.
David Payne

When my ancient iMac was on the verge of giving up the ghost, I got in touch with Dave. Not only was he able to rescue all my data, after discussing options with him, he upgraded the hard drive and machine now performs like it’s just out of the box. Prompt reply, great customer service and a reasonable price. Would definitely recommend RAETEK to anyone with computer problems.

David turned up at the agreed time. Professional and knowledgeable worker. Fixed my PC. Thank you.

Panic when my laptop shut itself down and wouldn’t restart was resolved with a quick phone call to Dave at Raetek.
He’d previously come out at very short notice to fix another issue. Very knowledgeable and professional. Highly recommend.

Great guy who clearly knew everything about computers. He transferred all the information from the old computer to the new and set up the whole system very quickly, worth every penny

after moving in I couldn't get my broadband sorted or connected, I contacted David who came out straight away, a brilliant fast efficient service.

My old computer was basically slow and past it and with Windows 11 the new must have it was either buy a new computer or get the old one upgraded. A new one was going to cost a lot so I looked for a computer repair/ upgrade service online. I found a site called: Your Local Computer & Laptop repair experts.
You go on the site then put your postcode in and the most local to you repair man comes up, in this case it was David Raeburn, I contacted him and told him the situation. He picked the computer up from my house and a few days later brought back a computer that now has Windows 11 on it and is lightning fast and all for way less than I would have paid for a new computer. I highly recommend this man.

Dave is a pleasant competent engineer who has always solved our problems.
He always answers text messages and fits in an appropriate appointment. A very reliable person.

Responded really promptly to my laptop problem. Solved the problems and even spent added time when he returned the machine solving storage issue. Would definitely recommend Dave.

Same day service, sorted the problem and got my wife back on-line in double quick time. Can recommend 👌

Contacted the engineer and was visited within 24hrs: laptop problem was solved within a short period and operational use was restored. Overall a good experience.