Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company are absolutely amazing !! The service is exceptional and we don’t compare the prices as they are always the lowest. We always needs tools in a hurry and they are delivered so fast a... Se mer
I have made several purchases from Radmore & Tucker and their customer service is great. They were slightly let down on this occasion by a DPD driver who couldn't be bothered to come down our drive... Se mer
I regularly use Radmore & Tucker for all my gardening equipment. They provide a great range of products at very competitive pricing, and kept me updated about my out of stock order. Overall, excelle... Se mer
Företagsinformation
Skrivet av företaget
We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.
Kontaktuppgifter
Springwell Nurseries, EX2 9FB, Exeter, Storbritannien
- 01392 254270
- sales@radmoretucker.co.uk
- radmoretucker.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arrived in quick time
Arrived in quick time. Everything looks good. What's not to like? 🙂
10 juni 2026
Buying online from R and T.
After ordering , I received a reply next day stating 1 or 2 of my items are out of stock , a delay of 5 to 7 days is expected. 17 days later I received them . I did receive apologies , but this service is awful .
Would I buy online from R and T again, no !. I would go elsewhere.
10 juni 2026
Do not overlook
Always very competitive with keen pricing, the best delivery service (DPD) and helpful, honest answers to questions if and when they arise.
Highly recommended.
9 juni 2026
Never had an issue with radmore always…
Never had an issue with radmore always delivered at a good price.
2 mars 2026
Great company
Great company , will always use them and recommend. Great customer service.efficient on sending products out.kept me updated while waiting for hedge trimmer to come in .
11 juni 2026
Omdöme utan inbjudan
first class service
2 juni 2026
Very quick delivery as always
Very quick delivery as always . Highly recommend Radmore and Tucker!!! Thankyou
9 juni 2026
No refund or replacement
Bought a Husqvarna hedge trimmer and motor failed on first time use. Item returned to Radmore & Tucker and this is when the real problems began...after I was blatently lied to by staff I decided I wanted a refund as I was told you can't get replacement head unit anywhere but it was for sale and in stock on their own website!! Don't like being lied to. Had they just sorted the issue all would've be great. Constantly ignored when emailing, spoken to in an inappropriate manner on the phone when I have called. I now have no hedge trimmer and no refund so basically they have stolen £261 from myself. Will end up having to go down the legal route just to be re-imbursed. Avoid this retailer like the plague...worst customer service I have EVER experienced. EDIT 17/06/2026...just to clarify on the reply from Radmore & Tucker they did not refund me it was in fact PayPal who refunded after I opened a case against them so don't be fooled by their pathetic reply.
26 maj 2026
Svar från Radmore & Tucker Limited
Hi Nick,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand your frustration, particularly as the hedge trimmer developed a fault on its first use.
We appreciate that the delays in resolving the issue and the communication you received fell short of the standard of service we aim to provide. We regret that this led to a loss of confidence in us and that you felt dissatisfied with the way your case was handled.
Following your request, we can confirm that a full refund has now been processed. Whilst we recognise that this does not change the inconvenience and disappointment caused, we hope it brings the matter to a satisfactory conclusion.
We take all customer feedback seriously and will be reviewing the points you have raised internally to help us improve our service going forward.
We apologise once again for your experience and wish you all the best.
Kind regards,
Amy
Radmore & Tucker
Same usual excellent service
Same usual excellent service - one minor query resolved instantly 10/10
9 juni 2026
exelent price and service!
8 juni 2026
Reliable and efficient
Reputation for reliable, efficient service was justified. Website clear and easy to use. Item delivered as stated. No problems.
8 juni 2026
Order came next day and was well…
Order came next day and was well packaged. Excellent service.
8 juni 2026
A reliable and trustworthy company
A reliable and trustworthy company, easy to deal with and very responsive. A minor gripe with my last order: product was shown as ‘in stock’ but it turned out not to be, which led to a ~2 week delay, hence only 4 stars this time.
8 juni 2026
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