8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Se mer
I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Se mer
the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Se mer
Företagsinformation
- Leverantör av säkerhetsutrustning
- Nödsamtalstelefon
- Hemsjukvård
- Hemhjälp
- Äldrevård
- Leverantör av telekommunikationsutrustning
Skrivet av företaget
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Skrivet av företaget
- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Kontaktuppgifter
3 Redburn Square , BT18 9HZ, Holywood, Storbritannien
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
4,7
Utmärkt
680 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt answer & very politely…
Prompt answer & very politely acknowledged even though it was just our monthly test
27 augusti 2024
Great experience
Ordering, set up and testing were all easy. Call handler, during test process, was friendly and reassuring.
19 augusti 2024
It was so easy to order snd came very…
It was so easy to order snd came very quickly. My elderly mother is more relieved now incase she has a fall.
6 augusti 2024
The speed at which radius was in touch
The speed at which radius was in touch, thank you!
1 augusti 2024
Very quick response and friendly staff
15 juli 2024
Fast and efficient service with all my…
Fast and efficient service with all my concerns explained in an understandable manner.
19 augusti 2024
Easy to obtain and to install
I found the whole process of ordering and installing the monitoring alarm very simple and easy. The staff were very helpful at all times.
24 juni 2024
Easy to order and arrived promptly
Easy to order and arrived promptly. Just plug in and you're good to go. Highly recommend.
23 juni 2024
Well done radius
Speedy delivery of equipment and staff I spoke to on the phone most helpful.
12 juni 2024
Explained everything brilliantly
Explained everything brilliantly, very friendly and helpful
27 maj 2024
Highly recommend!
Website well organised and informative; therefore purchasing product couldn't have been any easier. Once purchased was kept fully informed of order progress and on arrival set up was seamfree and stress free. Overall, couldn't be any happier with my purchasing experience.
15 juli 2024
Speedy response when ordered
11 juli 2024
I ordered a pendant almost a week also…
I ordered a pendant almost a week also and still have not received it.
I placed this order to give my wife and myself a comfort zone,as she had a fall recently and thought the service would have been quicker than this.
Still haven't received it to date
30 juni 2024
Svar från Radius CONNECT24
Hi Sam, We apologise for the delay in delivering your order. We understand the importance of receiving the pendant promptly, especially given your wife's recent fall. Unfortunately, a 4G outage in our area caused an unexpected delay in testing the units, which affected the delivery time.
Please be assured that this is an isolated incident, and our orders are typically delivered within 2-3 working days. According to our records, your order was successfully delivered & tested on 11/07/24. If you have any further questions or concerns, please don't hesitate to contact us.
Once again, please accept our sincere apologies for the inconvenience.
Thank you,
The RC24 Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.