Radiant Renewables Omdömen 14

TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Värmeteknik
  2. Solenergiföretag

Skrivet av företaget

For almost 30 years, our highly qualified team have been designing, installing and maintaining renewable heating, power and water conservation solutions for new and existing buildings all over the UK. Our mission is to help households and businesses to reduce their carbon footprint by providing them with proven, state-of-the-art renewable heating, power and water-saving systems that are safe, cost-effective, energy-efficient and low-maintenance for the long term. We are passionate about the positive impact that our products and services have on the environment and how we can help our Clients De-carbonise towards Net-Zero, practically and affordably to reduce their energy and water bills. We also understand that choosing and transitioning to any renewables-based system can be a complex and challenging process which is why we offer a complete “turn-key” range of services that include consultation & advice, energy assessment, system design, installation, maintenance, and after-sales support.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

14 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Old House!

We bought an old property and was looking at how we could run it more efficiently. We contacted Radiant and they sent their guy out who went through everything with us. We had our Air Source Heat Pump and new heating system installed with Radiant. What a great experience from start to finish, talked through everything from the outset and all through the installation. The final handover was very thorough and our system runs and performs amazing! Highly recommend these guys. ⭐️⭐️⭐️⭐️⭐️

16 maj 2025
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hi Paul,
Thank you for the wonderful feedback! We’re so pleased to hear your new system is performing brilliantly and that you had such a positive experience from start to finish. It was a pleasure helping to make your home more efficient! - Team Radiant

Betygsatt 5 av 5 stjärnor

Excellent Company

From start to finish, what can I say, exceptional! From Dylans first visit to the installation to the final handover, it was all smooth and explained at every step. We have a new fully operational Heat Pump system and now saving money!! Thank You.

17 juli 2025
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Thank you Katie, we're glad to hear you had a smooth experience from start to finish. Enjoy the savings from your new heat pump system, and we'll be here if you need anything in the future!

Team Radiant

Betygsatt 5 av 5 stjärnor

Excellent Experience.

I had an excellent experience with this company. From the moment Jason arrived at my home, to the interactions with the office and the installation process, everything was handled with professionalism.
The engineers were clean, organised and took time to explain everything when handing over my Heat Pump. I would highly recommend them. Thank You!

20 september 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience from start to finish. The team always aim to provide top-notch service, and we're glad you felt well taken care of. We truly appreciate your recommendation!

Team Radiant

Betygsatt 5 av 5 stjärnor

Really pleased with the work these guys…

Really pleased with the work these guys have done installing my new heating system, very tidy and hard working, constantly cleaning up as they go along and very polite, pleasure to deal with.

13 maj 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hi Shane,

Thank you for your wonderful feedback! We're thrilled you're happy with the new heating system and the team's professionalism. It was a pleasure working with you!

Team Radiant

Betygsatt 5 av 5 stjärnor

the company were great

the company were great
Very competitive on price, great installation and after care
No aggressive sales people and the engineers were polite clean and tidy
Would definitely recommend

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Thank you for your fantastic review Phoebe! We're glad you appreciated our services and it's great to hear our team made a positive impression. We truly appreciate your recommendation!

Team Radiant

Betygsatt 5 av 5 stjärnor

5 star service

Fantastic attentive service from start to finish, Jason is both knowledgeable & attentive and ensures a first class service is given from first contact until the very end. Cannot recommend Radiant Renewables highly enough!

17 september 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hi Liam,

Thank you so much for your kind words! Jason and the entire team at Radiant Renewables strive to provide the highest level of care and expertise for every project, and it’s wonderful to know we met your expectations.

Team Radiant

Betygsatt 5 av 5 stjärnor

Great Service

Great service with a clean installation and reacted quickly to any concerns. Would definitely recommend them.

31 oktober 2023
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hi Ian,

We're glad you had a satisfactory experience with us and we thankyou for taking the time to share your feedback, it means the world to us!

Team Radiant

Betygsatt 5 av 5 stjärnor

Would highly recommend Radiant Renewables

The whole process of changing our gas boiler to an ASHP could not have been easier. From initial estimate to obtaining the government grant, Radiant Renewables made it simple and affordable. Polite, helpful and friendly staff made it a pleasure. Would recommend to anybody.

29 mars 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Thanks for such a glowing review Wes! It was a pleasure working with you and we really appreciate your feedback. - Team Radiant

Betygsatt 2 av 5 stjärnor

Lack of Communication

I’ve had a lot of problems with my heating system which was installed 2020. We became new owners in 2022. Engineers have replaced many parts at great expense since.
In June 2024 I queried the invoice because it included work that had been brought forward from the original quote (as it broke down quicker than hoped). That work was done and paid for in full but appeared on the invoice when the rest of the work was done. I raised this straight away and apology was accepted and a new invoice was to be sent. This never transpired. Due to my experience I raised a number of questions and suggested resolution for consideration. I was informed it had been passed to the managing Director. I chased up by phone and email, he was on holiday, away etc.etc. but nothing transpired. I decided to make a 50% payment of £650 in the interim. Still no updated invoice and no response. Mon 2nd September I received a demand for overdue account for the full unadjusted amount. I emailed accounts with the previous communication no response, I emailed Accounts, a member of staff & the Managing Director, no response, I followed up email today requesting only an acknowledgment of receipt. No response.
So what other mediums can I use as phone calls and emails are not resolving or getting to where they need to be. This is probably a good choice I think to engage the much needed conversation and resolution for all parties
Janice Whelan

11 juni 2024
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hello Janice,

Thank you for taking the time to share your feedback. We sincerely apologise for the ongoing frustration you've experienced, and please be assured that we take your concerns very seriously.

Like yourself we inherited the system in 2022, when we took over Radiant, and unfortunately discovered a lack of documentation and records for the project. This has caused difficulties understanding what works have been completed and what’s been invoiced, subsequently delaying communications as we’ve been trying to resolve this matter for you.

Our apologies for this oversight, but the request sent on 02/09 was done so in error and you have now received an updated statement and a credit note. One of our team members has reached out, so please allow us the opportunity to rectify this situation by providing them with the requested information.

Once again, we appreciate your patience and thank you for giving us the chance to make things right. We value your business and are committed to resolving this situation to your satisfaction- Dylan

Betygsatt 5 av 5 stjärnor

Installed and maintains our Air Source Heating.

Radiant fitted and maintains our air source heat pump. They have always been very professional and have come when I have had difficulties or concerns. They have excellent technical knowledge and advice. I would really recommend them.

6 januari 2023
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Morning Phillipa,

Thankyou for leaving this amazing review! We're so glad you like your machine and if you ever need any assistance, please don't hesitate to get in to touch!

Kind regards,
Team Radiant

Betygsatt 1 av 5 stjärnor

Waste of time

After contacting them by phone, they asked for photos and several details. And then nothing, no reply, no follow up, nothing.

22 november 2022
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Good morning,

Thankyou for taking the time to leave feedback and we apologise that you've not had the greatest experience with us. If you could please email 'info@radiantgroupuk.com' with your name, and and some information regarding your enquiry, then we can investigate this matter further for you.

Kind regards,
Team Radiant

Betygsatt 5 av 5 stjärnor

We only used Radient for the design and supply.

We only used Radient for the design and supply of the system. Currently it is running on a remote biomass boiler as part of a district heating system. When the RHI on the pellet boiler expires,we intend to replace it with individual air source pumps, which may get more efficient as time goes on, or if feasible, a bore hole and large ground source pump to replace the biomass boiler. The system works faultlessly . Thanks.

20 maj 2023
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hello Mike,

Thank you for taking the time to leave this great 5* review!

We're always here to help with your renewable projects.

Many thanks,

Team Radiant

Betygsatt 5 av 5 stjärnor

Quick ,efficient and excellent to deal with

We were recommended to this firm by someone living in the village. This company did everything they said they would. Nice to deal with and a good bunch of fitters. I didnt hear one swear word which in these days is unusual with a group of lads.
Office staff professional and pleasant to deal with.

26 april 2023
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hello Ros,

Thank you for leaving this great 5* review!

We're always here if you need any assistance.

Many thanks,

Team Radiant

Betygsatt 5 av 5 stjärnor

Great technical knowledge and support…

Great technical knowledge and support but equally, very pragmatic in their approach to finding an efficient blended solution across a number of decarbonisation options for our business that were practical and affordable for our specific needs.

4 december 2022
Omdöme utan inbjudan
Logotyp för Radiant Renewables

Svar från Radiant Renewables

Hi Clifford,

Thankyou for the review, we really appreciate it!

We're always here if you need any assistance.

Many thanks,

Team Radiant

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