Quintain Living - Madison Omdömen 61

TrustScore 4.5 av 5

4,6

49 Olympic Way, HA9 0NY Wembley, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brilliant service from Julia Whyte in the tenancy team at Quantian Living. She was always quick to respond, really supportive throughout, and made the whole process stress-free. Couldn't have asked fo... Se mer

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Betygsatt 5 av 5 stjärnor

The entire process felt incredibly smooth, quick, and well-managed from start to finish. Julia & Sahl, you both made everything so easy for us, and we really appreciated how responsive and supportive... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve been making deliveries around Wembley Park for sometime now. Whenever I come to the Madison building Shane, Noemi, Maria and Jayvi are a pleasure to see, always with a smile on their faces and... Se mer

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Betygsatt 5 av 5 stjärnor

I've lived at Madison East for 2 years now and have loved every second. The flats are modern and stylish, great amenities (gym, pool table). The concierge team are fantastic especially Shane Hazari... Se mer

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Företagsinformation

  1. Lägenhetshus

Skrivet av företaget

Studio to 4 bedroom apartments to rent at Wembley Park. There are no hidden fees. Bills are all set up and ready to go. Find your brand new home today.


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  • 49 Olympic Way, HA9 0NY, Wembley, Storbritannien

4,6

Utmärkt

TrustScore 4.5 av 5

61 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Thoroughly recommend

Good place to stay

18 april 2026
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Svar från Quintain Living - Madison

Hi AG,

Thank you so much for your recommendation. We are glad to hear that you are enjoying living in Madison!

If you ever need anything, please do not hesitate to let our team know.

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

The entire process felt incredibly easy and straightforward.

The entire process felt incredibly smooth, quick, and well-managed from start to finish. Julia & Sahl, you both made everything so easy for us, and we really appreciated how responsive and supportive you were throughout.
It made what can often be a stressful experience feel seamless and straightforward, so thank you again for your professionalism and efficiency.

9 april 2026
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Siddhi,

Thank you for sharing your experience regarding the leasing of your apartment. We are delighted to hear that Julia and Sahl made the process smooth and stress free for you.

We very much hope you will enjoy living at Madison and we look forward to welcoming you soon!

Please feel free to reach out to us if there is anything we can assist you with.

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Fantastic support from Julia in the tenancy team

Brilliant service from Julia Whyte in the tenancy team at Quantian Living. She was always quick to respond, really supportive throughout, and made the whole process stress-free. Couldn't have asked for better communication. Five stars well deserved.

10 april 2026
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Vipul,

Thank you for your wonderful feedback. We are so happy to hear that Julia provided such supportive and responsive service - I will be sure to pass on your kind words to her.

Please do not hesitate to reach out if there is anything we can assist you with.

We look forward to welcoming you soon!

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

I’ve lived in the building for 2 years…

I’ve lived in the building for 2 years now and have enjoyed it very much. Recently, Jayvi has helped my partner and I out which is why I’m writing this review. She was so helpful and responsive. We went to speak with her and as promised she emailed the next day with everything we needed.

All the staff are lovely and we very much appreciate Jayvi’s help. It’s nice to see her smiling face at the desk. I feel like London is so lonely, getting greeted by her just makes you feel at home. The building is secure and kept clean. My partner and I love living here with our cat.

20 december 2025
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Svar från Quintain Living - Madison

Dear Anne Marie,

Thank you so much for taking the time to share such a lovely review.

We are truly delighted to hear how much you have been enjoying living in the building, and we greatly appreciate your kind words about Jayvi and the team - I will be sure to pass on your feedback.

Many thanks,
Noemi, Resident Manager

Betygsatt 4 av 5 stjärnor

Great location, right in the hear of Wembley Park

Madison is absolutely great! Ticks all the boxes for us. Jayvani is a star, always helpful and too kind.

22 september 2025
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Svar från Quintain Living - Madison

Hi YJ,

Thank you very much for your great review. We are delighted to hear that Madison ticks all the boxes for you and your lovely comments about Jayvi are greatly appreciated.

If you need assistance with anything at all, please do not hesitate to reach out to us.

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Staff is super friendly and helpful x

30 december 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Muskaan,

Thank you so much for your kind words! We are delighted to hear that you find our team friendly and helpful.

If you need our help with anything, please feel free to reach out to us.

Many thanks,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Moved into Quintain so easily

Moved into Quintain in late summer. Jayv helped make the move in process was so quick and seamless without any issues.

30 december 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Shay,

Thank you very much for your great review! We are so glad to hear that Jayvi has made such a positive impact on your move in experience - I will be sure to pass on your feedback, she will be delighted!

Many thanks,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Living in Madison

I’ve lived in this building for around two and a half years now, and I honestly can’t speak highly enough of the team here. From day one, they’ve been consistently friendly, welcoming, and incredibly supportive, they truly go above and beyond to make this feel like home rather than just a place to live.

A special thank you to Maria, who has been absolutely outstanding. She is kind, professional, and genuinely cares about the residents. Her support and dedication have made such a difference to my experience here, and she always goes the extra mile with warmth and compassion. Because of her, this building really feels like somewhere I want to stay long-term. I genuinely can’t imagine living anywhere else.

I’d also like to mention Shane, who has always been helpful, approachable, and friendly whenever I’ve needed assistance.

The whole team creates such a positive, supportive atmosphere, and it’s rare to find that level of care and consistency. Living here has been a wonderful experience, and that’s entirely down to the people who work so hard behind the scenes every day.

Thank you for making this such a great place to live.

22 december 2025
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Svar från Quintain Living - Madison

Dear Reena,

Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear that your experience over the past two and a half years has been such a positive one.

Your kind words mean a lot to the entire team. Maria will be especially touched to hear how much her care, dedication, and support have made a difference to you. We are also really glad to hear your positive feedback about Shane, who is always happy to help and support wherever needed.

Creating a welcoming and supportive environment where our residents truly feel at home is exactly what we strive for, and it is incredibly rewarding to know that we have achieved this for you. Thank you for sharing your experience once again!

Many thanks,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

I want do say thank you to Maria on…

I want do say thank you to Maria on Madison! She is so helpful, lovely and she always care about the residents!! Tks Maria you are amazing!!

21 december 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Elaine,

Thank you so much for your kind words! We are thrilled to hear that Maria has made such a positive impact on your experience - I will be sure to pass on your message, she will be delighted!

Many thanks,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Great building and location

Great building, the team is really helpful and amazing (especially Maria). Its safe environment with a lot of facilities and amenities nearby. Its just 5 minutes walk from London Designer Area

21 december 2025
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Svar från Quintain Living - Madison

Hi Po,

Thank you so much for leaving us such a great review - we truly appreciate it!

We are so happy to hear that you enjoy living in the building and that our team, especially Maria, has made such a positive impact.
It is great to know you appreciate the safe environment, nearby facilities, and convenient location. Your feedback truly means a lot to us!

Thank you,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Friendly Staff

Lived in Maddison and had a great experience. First ones in the building, great staff and good amenities

20 maj 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Katie,

Thank you so much for your lovely review! We are delighted to hear you enjoyed your time with us and appreciated our amenities and welcoming team. We hope to see you again soon!

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Madison experience

I’ve been making deliveries around Wembley Park for sometime now. Whenever I come to the Madison building Shane, Noemi, Maria and Jayvi are a pleasure to see, always with a smile on their faces and making everyone feel welcome.

The building itself has a very unique and likeable look to it and smells amazing. Recommend this place

18 december 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Pretesh,

Thank you for leaving us a review.

We are really glad to hear that you had great interactions with our team and that you enjoy visiting Madison.

Thank you,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Fantastic place to live

Been living at Madison for about a year now and have nothing but great things to say about my experience so far; the building, flat, amenities (especially the gym), and concierge team are all top notch, and shoutout to Shane for his friendliness and professionalism!

2 oktober 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Ali,

Many thanks for sharing your experience.

We are so happy to hear that you have been enjoying living at Madison and making the most of the building's amenities.

I will be sure to share your lovely feedback with Shane and the whole Resident team - I am sure it will make their day!

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Got a flat in madison with the help of…

Got a flat in madison with the help of KUMAR M was a great experience!

10 september 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Paraj,

Thank you for sharing your experience. I am delighted to hear that Kumar was able to assist you in securing an apartment at Madison - I will be sure to share your kind feedback with him.

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Great experience with Kuman…

We had a lovely experience with Kuman M. He helped us find the perfect flat that fits our preferences and budget perfectly. He explained everything so patiently, perfect example of top-notch service

5 september 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Shreya,

Thank you so much for sharing your leasing journey experience with Kumar - I will be sure to pass your kind words along to him.

We look forward to welcoming you to Madison soon!

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Everything is great in the building

Everything is great in the building. I am a resident since 2021 and renewing my tenancy again as we love it here! The team is very helpful and kind during the day and night also.

25 augusti 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Zi,

Thank you very much for your lovely feedback on the building and the team - it is truly appreciated!

If you need anything at all, please do not hesitate to reach out to us.

Kind regards,
Noemi, Resident Manager

Betygsatt 1 av 5 stjärnor

Still Waiting for a Mattress Replacement After 2 Months - got back pain alreay

I moved into a Quintain Living apartment on 30th June 2025. From day one, it was clear that the mattress provided was in very poor condition – so bad that our heads literally slide to the other side when we try to sleep. Even the official inventory report acknowledged it was in “really bad condition.”
Since the rent includes furniture, I really don’t understand why the apartment was handed over in this state. If the home isn’t ready to live in, why allow residents to move in?
It has now been two months of repeatedly following up with reception about when the mattress will be replaced, but I am still waiting. In the meantime, both me and my partner are experiencing back pain and restless nights because of this issue.
I expect Quintain Living to take responsibility and urgently resolve this. If it continues unresolved, I will have no choice but to pursue my right to claim for the loss and impact caused.
I truly hope management sees this and takes swift action – because this is not the standard of living one would expect when renting with Quintain.

1 juli 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Dear Yee Lam,

I am really sorry to hear that you have been waiting much longer than usual for the mattress replacement. Please accept our sincere apology for the delay, and rest assured that our Maintenance team has already placed an order and will contact you as soon as the new mattress arrives.

In future, if you do not receive a response or resolution to your reported issues within a reasonable time, please email the Residents team or raise a case via the app and title it FOA Resident Manager so I am made aware of the matter directly.

We will do everything we can to speed up the process and ensure this is resolved as quickly as possible.

Kind regards,
Noemi, Resident Manager

Betygsatt 5 av 5 stjärnor

Excellent residence team

Shout-out to Anthony, Maria and Shane for being great!

18 juni 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Fe,

Thank you so much for your kind review and we are happy to hear that you had a great experience with our team, especially Antony, Maria and Shane! We will definitely pass on the feedback.

Thank you!

Kind regards,
Karolina - Resident Manager

Betygsatt 5 av 5 stjärnor

Wonderful place to live

Shane and the team is amazing so friendly and helpful. Madison is a wonderful place to live and the area in general.

18 juni 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hi Jo,

Thank you for your wonderful review! We are delighted to hear that you enjoy living with us in Madison! If there is ever anything we can support with, please do let us know!

Kind regards,
Karolina - Resident Manager

Betygsatt 5 av 5 stjärnor

Whenever i come to Madison Shane and…

Whenever i come to Madison Shane and the team are very welcoming

11 juni 2025
Omdöme utan inbjudan
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Svar från Quintain Living - Madison

Hello Emi,

Thank you so much for your positive feedback - Shane will be delighted to hear about your kind review!

Kind regards,
Karolina - Resident Manager

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