Quantower Omdömen 

360
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I spent a couple days trying to fix the lettering on TPO chart. The default setting uses the 6PM futures trading hour as the letter A. I was looking for the solution that get it to show letter A for... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Der Support ist sehr professionell, man bekommt innerhalb kurzer Zeit eine Rückantwort, es wurde zuerst versucht über den E-Mail Verkehr eine Lösung zu finden - dann fand eine Live Übertragung statt,... Se mer

Betygsatt 5 av 5 stjärnor

Vadym was AWESOME!!! I had trouble connecting my APEX account to quantower. I raised a ticket to Apex few days ago now but have not hear anything from them not even an automated response. I emailed Q... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruförsäljare

Informationen kommer från olika externa källor

Quantower is a multi-asset, broker-neutral trading platform for analysis, manual and automated trading on various markets.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

360 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(360)

65 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Poor service all round

Signed up for 7 day trial with full functionality. First problem was glitches with cluster chart not fully loading data. Then tried to load the DOM surface(heatmap), which would just tell me "no data available on this connection". So got onto customer services, who pleaded ignorance to any problems until I sent a screenshot and suddenly they remembered the dxfeed doesn't always work.
Not to be trusted!!!

17 maj 2024
Omdöme utan inbjudan
Logotyp för Quantower

Svar från Quantower

Hello Jay, we appreciate your feedback. We have analyzed your case and communicated with our support managers. We should clarify that we couldn't find anything that was not described or answered. You tested the DOM Surface panel using simulated data from dxFeed (one of the third-party data providers) that doesn't include the Level 2 info required for the panel's operation. As a potential solution, our support manager suggested creating an account with an alternative data provider that offers Level 2 data, which would enable thorough testing of the DOM Surface panel and other features reliant on this data type.
We recognize the need for more precise documentation on specific functionalities and are committed to enhancing our resources and client support. We sincerely hope you will consider giving Quantower another opportunity to serve as your preferred trading application and engage with our trading community.

Betygsatt 5 av 5 stjärnor

Just make the switch bro

I've searched and try many trading platforms for CFD's and Futures and Quantower is the sexiest one out there at the moment. The level of customization is insane and it doesn't require a degree in rocket science. Looking forward to eventually trading all of my account on their platform. Customer service was also great, they appear to also be making frequent updates and adding new features.

13 maj 2024
Omdöme utan inbjudan
Logotyp för Quantower

Svar från Quantower

Hello Martin. We wish you profitable trading and new knowledge gained with the help of Quantower software.

Betygsatt 5 av 5 stjärnor

Their support is excellent!

I don't want to talk about the product; I want to talk about their support! Their support is outstanding! Everytime I have had a question, they solved it or at least proposed a possible solution. Best support ever. I really hope they keep this quality when they keep on growing.
And yes, the product is great as well.

1 maj 2024
Omdöme utan inbjudan
Logotyp för Quantower

Svar från Quantower

Hello, Alain. Happy to hear such favorable feedback. We will do our best to update our terminal, enhance our support, and provide you with high-level services.

Betygsatt 4 av 5 stjärnor

UI is amazing and connectivity with all…

UI is amazing and connectivity with all major brokers are top notch. Evgeny was very helpful in supporting me for my tech questions.

only downside is API documentation and strategy example. they should add more example.

16 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Been using quantower for about 6…

Been using quantower for about 6 months. By far my favorite platform for trading futures, especially with Prop firms. They are very responsive about adding requested features as well. Really slick platform, I ended up purchasing the full featured lifetime version.

2 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Artur

Artur, was excellent and helped me navigate and answered all my questions. The overall service was excellent and very detailed. Thank you Artur!!! #1 service..

27 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best trading terminal out there

I've tried out a whole bunch of trading terminals, and quantower is simply the very best, and it can even be used for free! Today I had a rare issue with quantower, and the support desk immediately & adequately helped me solve the problem. I'm definitely stick with quantower for my future trading!

12 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Years trading the ES with Quantower

I've been trading the ES with Quantower for years, and it's hands down the best platform I've ever used. I've experimented with numerous others, but none match the speed, intuitiveness, and customization options that Quantower offers. The platform's interface is lightning-fast, with a plethora of options allowing you to tailor your trading environment to your preferences. Additionally, the support team is exceptional, always responsive and actively seeking ways to improve the platform further, including continuously listening to user feedback for improvement ideas.

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been using it for years to daytrade

I've been using it for years to day trade the CME Futures market. Very reliable and fast with a beautiful, highly customizable interface. It accepts various brokers connections, copy trading and has a decent DOM. The team is reactive and qualified.

5 mars 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Best on the market for now

Quantower is in my POV the best aggregator in the market, especially in terms of API trading. What it allows you to build is amazing. Of course there is always a room for improvement for many things, but I would never regret my lifetime license.

5 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 stars

All I can say is that I have never seen such an amazing support team. They actually CARE and will go beyond what is asked of them to help the user in everything they can. Evgeny has been of tremendous help, always. And the platform is amazing. It does not lack any functionality that a trader might need. I could not be happier.

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love QT

I love QT ! J utilise quantower depuis un moment et l’evolution est la, l’ecoute de ses client etc rien a dire on continue l’aventure !

5 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EDIT** - Connection issues with CQG via AMP

I have to review my negative opinion regarding Quantower after starting a collaboration with them to understand what happened and what their real responsibilities were.
I must say that I found a lot of availability on their part and in the end we discovered that the causes were attributable only to the CQG servers
Therefore I give back the 5 stars also because they are among the few, perhaps the only ones who care about customer satisfaction.
I also underline that the technical department is always looking for improvements
Thanks to Quantower and their staff especially Sergey
******************************************************************
Connection issues with CQG via AMP
too many interruptions and restarts of the platform when you are in the live account
I had good memories of this platform, but things aren't going right. Their local orders don't work. It multiplies the number of contracts. It's something I've reported several times but no one has taken action

What's up guys? why did you stop in developing the necessary things and no longer listen to the reports of expert users?

6 februari 2024
Omdöme utan inbjudan
Logotyp för Quantower

Svar från Quantower

Hello, Massimo D.

Currently, there is an issue on the CQG side with access to data for some accounts. Their team is aware of the problem and is working on resolving it. While we cannot confirm whether your issue is related, we will contact you to gather more information and work toward a resolution as soon as possible.

Additionally, we value all our customers' feedback and welcome constructive criticism, but we may be unable to immediately implement all requests for various reasons.

Best regards,
The Quantower Team.

Betygsatt 3 av 5 stjärnor

Terrible Experience

28/2/24 Terrible Experience. I am in New Zealand.
Every 2 days :
- Volume profile doesn't work
- If I compare the daily candles to those of tradingview, 2 days out of five they are not the same color
- I asked for support on telegram and I didn't receive help

7/3/24 It seems the only way to answer to you is to edit the previous review so I write here the update. I received support from Quantower and they fixed my issue. The answer has been: "You have too many charts open with a lot of data and all of them have volume profile"
My friends in Italy are using Quantower with the same workspace as me with the same or more amount of charts and they don't have those issues. So I am happy that now it's working, but I don't understand yet, why this is happening only to me.
It's because I am in New Zealand? I say this because the first time I downloaded the platform the Quantower website redirected me to another site saying "It seems you're in India so please download here"
I appreciated the help I received to solve the issue.
I would appreciate to have further news if you understand the issue. Thank you

28 februari 2024
Omdöme utan inbjudan
Logotyp för Quantower

Svar från Quantower

Hello Sonia,
We are sorry to hear that you had such an experience while using Quantower. We noticed that you had already contacted us with your problem, and our managers had responded to you. However, we did not receive enough info in your follow-up response. We want to assist you with your specific use case for Quantower and are receptive to engaging in further communication.

We have contacted you now and will assist in finding a solution.
Thank you for choosing Quantower.

Best regards,
The Quantower Team.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer