Qualisports USA Omdömen 

184
•
TrustScore 3.5 av 5

3,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The dolphin needs more torque when using throttle, also needs faster acceleration, takes too long to come up to speed. The headlight wire is not long enough for proper installation of front rack. So y... Se mer

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Betygsatt 2 av 5 stjärnor

Sent two emails regarding shipping and quality of battery. No response. No communication whatsoever. My item was not shipped out until I sent an email regarding tracking. Just an email that the item w... Se mer

Betygsatt 5 av 5 stjärnor

Purchased a Qualisports Dolphin+ after spending many hours of research, comparing different brands and reading reviews. Liked it so much, we ordered a Model 5 for my wife. The bikes are beautifully m... Se mer

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Betygsatt 4 av 5 stjärnor

Customer service was always attentive and helpful. Just got my bike 2 days ago, and took the first ride today--love it! Set up was a bit frustrating--the included tool kit did not have all the correct... Se mer

Företaget har svarat

Företagsinformation

  1. Cykelaffär
  2. också i
  3. Cykelgrossist

Skrivet av företaget

Quality is in our name and we build our products with quality parts inside and out. Qualisports E-Bikes are a great investment in yourself and will change the way you feel, and save you time and money. Qualisports E-Bikes are solid, reliable, great looking, stylish, fun, and affordable means of transportation that allow you to embrace the freedom, serenity, and dependability with enough power to take you on treks around the city.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

184 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(184)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

No communication and a used battery

Sent two emails regarding shipping and quality of battery. No response. No communication whatsoever. My item was not shipped out until I sent an email regarding tracking. Just an email that the item was shipped but no response to my email. We bought a $400-$500 battery for our Dolphin and the battery was obviously used with some discrepancies. A used battery does shorten the life of it. Emailed the company with pictures and still have not received a response. Never buying bikes or anything from this company again.

29 april 2026
Betygsatt 3 av 5 stjärnor

Good quality class 2 E-bike

Good quality class 2 E-bike. The extra battery is very noisy. There should be some padding to reduce the battery rattling around. Packing could be better to reduce damage and loss of loose items in the box.

8 september 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for taking the time to share your experience and for recognizing the quality of the Dolphin E-Bike itself. We truly appreciate your honest feedback.

Regarding the extra battery, it’s possible that it may not have been installed fully into place. We will have an after-sales representative contact you to resolve this issue as soon as possible.

Betygsatt 5 av 5 stjärnor

BELUGA IS THE BEST

I bought the BELUGA 3 years ago, then I bought two more different brand e-bikes. So far the BELUGA is the best ebike I ever own. It’s controllable from low level to high level power , smooth take off. I can ride my Beluga ebike all day long no problem. The other one that I bought that has more power and long range. Too aggressive, I have to learn how to control it. If you only holding the handle bar with one hand when it take off you can get into an accident. The BELUGA I can drink coffee while stop and take off with one hand no problem. Any level. If you want a fun ebike and high quality. Qualisports is your bike.

1 september 2024
Omdöme utan inbjudan
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Betygsatt 5 av 5 stjärnor

You are awesome

You are awesome. Very fast shipping and product descriptions were accurate. Battery seat post and rear rack were packaged well. Rack was easy to install. Terrific job! Thank you!

3 juni 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Prompt shipping!

16 maj 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Comfortable ride with my Volador

I bought 2 Volador Ebike for me and my friend. We wanted a lightweight ebike that we can store on a sedan car and bring on our camping trips. We have rented e bikes before but the Volador is the first ebike we actually bought. We have tested it an so far we are having fun riding it. It is lighter than other ebikes on its price range and comfortable to ride. The pedal assist can really go fast with the 5 levels. I try to stick to 1 or 2 so I can still get some exercise . Turning the power off, it was still so easy to ride the ebike specially with the Shimano 7-speed gear. It adds confidence on knowing I can still ride my ebike comfortably even if I ran out of battery. I am no expert on ebikes but so far I am happy with what I got and it does serve its purpose.

(There was a minor issue with one of the item that came with the ebike but qualisports support team responded quickly and was helpful as soon as I emailed them about it. )

We will be bringing our e-bikes this weekend to a campground. I am excited.

20 april 2025
Omdöme utan inbjudan
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for your five-star review! We appreciate your understanding, and we're glad we could assist you promptly. At Qualisports, we strive to provide great service and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

I couldn’t be happier…

I couldn’t be happier about my recent purchase of two Volador e- bikes.
I have been searching for a foldable E bike because my wife and I recently bought a boat and want to take bikes on board so that we can explore some of the local islands near where we live. There’s not a lot of room on the boat and so a lightweight foldable e-bike made sense.
My research brought me to Qualisports. I called the number that was listed on their website and spoke with Carlos. What a great guy! I had many questions, which he answered thoroughly. I never felt rushed in the conversation.
I went forth with the purchase and received the bikes about five days later.
Assembly was a cinch and was made easier by the video link that they provided.
The bikes are fantastic. Both my wife and I have one. They feel really solid and well built and are effortless to ride. Plenty of power! I am very happy that we got bikes with 20 inch wheels. They feel stable at top speeds of 20 miles an hour. The bikes are easy to fold and store. At 6‘1“ tall, I do not feel cramped.
To summarize, the Volador is quality and solidly constructed E-bike that I purchased at a very reasonable price of just under $1200.
My wife and I love the bikes and we were very satisfied with the customer service received, both from Carlos and the company.
For anyone who is considering getting a lightweight foldable E bike, I would highly recommend the Volador

26 mars 2025
Omdöme utan inbjudan
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for sharing your Volador adventure! We’re thrilled you and your wife love the bikes’ lightweight foldability, stability, and power—perfect for island explorations. Carlos and our team pride ourselves on attentive service, and your kind words mean the world. Enjoy every ride and discovery!

Betygsatt 1 av 5 stjärnor

Yall didn’t let me return it after it…

Yall didn’t let me return it after it didn’t work

18 mars 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for sharing your feedback, the charger you purchased is specifically designed for Qualisports folding e-bikes and is not compatible with e-bikes from other brands. This information is clearly stated on our website and product documentation to ensure proper use. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Betygsatt 1 av 5 stjärnor

The charger I received did not fit my…

The charger I received did not fit my e-bike battery. I sent a message to this effect to ask for an exchange but you have not responded.

8 februari 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you for sharing your feedback, the charger you purchased is specifically designed for Qualisports folding e-bikes and is not compatible with e-bikes from other brands. This information is clearly stated on our website and product documentation to ensure proper use. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Betygsatt 4 av 5 stjärnor

Fast shipping

Fast shipping. Poor documentation.

20 januari 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

We're delighted to hear that you received the product quickly, our team is currently working on enhancing the user manual and all related documentation to ensure they are more detailed and user - friendly.

Thank you again for your support and for bringing this issue to our attention. We look forward to serving you better in the future.

Betygsatt 5 av 5 stjärnor

Qualisports resolved my issue fairly…

Qualisports resolved my issue fairly quickly after I was sent the wrong item.

14 januari 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Betygsatt 5 av 5 stjärnor

Excelente 👌🏻

Excelente servicio 👌🏻

15 januari 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Betygsatt 5 av 5 stjärnor

I needed a new battery and charger

I needed a new battery and charger. I received responses from Qualisports through their Facebook site. The charger was on backorder but I received it as soon as it became available.

8 januari 2025
Logotyp för Qualisports USA

Svar från Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

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