Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My account was inactive and Maddie assisted me with getting it back on track in a short space of time.Amazing customer service,thank you QCS.
The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by sea... Se mer
My experience with QCS has been fantastic so far! Everything you need for your supported living/dom Care business is available on QCS and support get back to you within 24 hours which is great. Thank... Se mer
Företagsinformation
Om Quality Compliance Systems Limited
Skrivet av företaget
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Kontaktuppgifter
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, Storbritannien
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Support and Onboarding is…
Customer Support and Onboarding is really exceptional.
Shout out to Gemma and Becky!!
12 juni 2026
Good response and very helpful.
Each time I have a query, they respond in good time, and with results.
11 juni 2026
Empathetic & positive Customer Support
Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through.
They (Kai in particular) always listen with empathy as they triage our situation.
A rapid & positive outcome has always then followed.
Thank you ever so much.
8 juni 2026
Very helpful team
5 juni 2026
Great customer care
My account was inactive and Maddie assisted me with getting it back on track in a short space of time.Amazing customer service,thank you QCS.
4 juni 2026
Always updating policies and procudures
You can send policies to staff and see which ones they have viewed
19 maj 2026
Fast, helpful and friendly service.
Abi was really helpful, I was having trouble finding a policy and advised her that I needed it for a meeting this afternoon. Within 30 minutes I'd received feedback and was able to find what I was looking for.
23 april 2026
Informative,kind and helpful
22 april 2026
The quality of their software is good but needs a techy kind of person
The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by searching for information by trial and error. For someone who is not IT survee like me, it can be a maze eventhough they provided video's giving guidance. They however, have introduced an additional software that helps to easily find info and I look forward to explore its usefulness.
17 april 2026
I’ve been miss sold a contract for five years
I had a very disappointing experience with QCS. During the phone call, I was clearly under the impression that I was agreeing to a one-year contract. However, I later discovered that I had actually been signed up for a five-year agreement.
This was not properly explained to me during the sales conversation, and I feel that the way it was presented was misleading. While I accept that I should have read the contract more carefully before signing, the information given to me verbally did not match what I ended up agreeing to.
Overall, this experience has been frustrating and has left me feeling stuck in a long-term commitment I did not intend to make. I would not recommend QCS based on this experience, especially when there are many other companies offering similar services at more competitive prices. I would suggest exploring alternative providers before making a decision
20 april 2026
Omdöme utan inbjudan
Svar från Quality Compliance Systems Limited
Hi there,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience has left you feeling this way. We have completed a full and thorough review of your concerns through our formal complaints process, including reviewing the information available from the point of sale.
Based on this review, we were unable to find evidence that the contract was agreed as a one-year term, and as such, the original agreement remains in place. We appreciate this may not be the outcome you were hoping for, and we understand how frustrating this situation can feel.
At QCS, we are committed to being clear and transparent in all of our customer interactions, and we take feedback like this seriously as part of our ongoing improvements.
We would also be keen to work with you to ensure you’re able to get the full value from the system during your contract. This includes offering additional support, guidance, and training where needed to help you and your team feel confident using the platform.
If you do have any additional information you would like us to consider, or if you’d like to take us up on further support, we would be very happy to help.
Kind regards,
Kate
Customer Operations Manager
Svar från Quality Compliance Systems Limited
Hi there,
Thank you for your feedback, and we’re sorry to hear about your experience.
This isn’t the standard we aim to provide, and we’d like to look into this further to understand what’s gone wrong and put it right. We’ll be reaching out directly to offer support and work through this with you.
If you’d like to speak to us in the meantime, please contact support@qcs.co.uk
Kind regards,
Kate Lockley
Customer Operations Manager
Updated response from QCS 17.4.26
Hi there,
Thank you for taking the time to update your review – it’s great to see that things are now going well.
If you need any further support at any point, please don’t hesitate to reach out to us at support@qcs.co.uk – we’re always happy to help.
Kind regards,
Kate Lockley
Customer Operations Manager
Clear guidance …
I needed to send staff an updated sickness P&P but was unable to find it. I was given clear instruction as to how to locate this.
10 april 2026
I recently contacted QCS customer…
I recently contacted QCS customer service and was very impressed with the support I received. The representative I spoke with was extremely helpful, patient, and professional throughout the entire process. She took the time to carefully listen to my issue and guided me step by step through the changes I needed to make, making everything easy to understand.
What really stood out was how efficiently my issue was resolved. Instead of feeling rushed, I felt fully supported and reassured the whole time. Her patience and clear explanations made what could have been a stressful situation much simpler and smoother. I truly appreciate the excellent level of customer service I received and would highly recommend QCS based on this positive experience.
31 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.