I love receiving my Puzzler magazine e every month. I've aways loved doing crosswords & codewords, another fav is cross Quiz it really gives the brain a workout. It's nice having it delivered as I can... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have bought Puzzler Collection for well over a decade. It has been a regular traveller with us over that time. I can thoroughly recommend it as a travelling companion, reducing the anxiety over delay... Se mer
Företaget har svarat
I subscribed to The Puzzler for my wife some years ago and she thoroughly enjoys completing most of the puzzles .We have even had our two granddaughters aged 13 and 11 years old helping her to complet... Se mer
Företaget har svarat
Mainly Puzzler Collection is a magazine that stimulates the brain but sometimes is somewhat tedious, such as double cross. Provides good value for money, but the publisher should be more open about di... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Puzzler is the go-to name in puzzles. Customers know us for our comprehensive range of puzzle magazines. We publish over 30 titles in the UK, including Puzzler and Puzzler Collection. Among the most popular puzzles available at newsstand and via cost-effective subscriptions are crosswords, wordsearches, codewords and arrowords.
About Puzzler
Skrivet av företaget
- Puzzle market leader
- Puzzler's quality publications have kept people across the UK entertained with puzzles since 1972.
- Delivered to your door
- Find Puzzler's titles in the shops, or have your favourites delivered with a cost-effective subscription.
- Mindful puzzle time
- Customers tell us puzzling keeps their mind active, and provides screen-free entertainment on the go.
Dedicated customer service
Our team is ready to reply to you
Got a question about a Puzzler subscription? Our team is here to help. Visit help.dcthomson.co.uk to find out how to contact us.
Kontaktuppgifter
Storbritannien
- puzzler.com
4,8
Utmärkt
917 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good selection of puzzles
Good selection of puzzles. I would give 5 stars if there were more competitions to enter.
15 maj 2026
Svar från Puzzler
Thanks for your kind words. We’re delighted that you’re enjoying your subscription.
Interesting selection of puzzles
Interesting selection of puzzles, and Puzzler consults subscribers to see what we enjoy.
1 april 2026
Svar från Puzzler
Thanks for your support and kind words. We hope you continue to enjoy puzzling.
I love doing the super hanjie puzzles &…
I love doing the super hanjie puzzles & used to get them from newsagents when I could but they were never always available. Since subscribing i get it every month without fail delivered to my home. Thanks
2 maj 2026
Svar från Puzzler
We really appreciate your support. Happy puzzling!
Efficient service.
28 april 2026
Svar från Puzzler
Thanks so much for your kind words. We’re thrilled your family is enjoying their Puzzler subscription!
No goods and no refund..
I tried to take out a super hanjie subscription via their website but the check out kept failing. So instead I ordered a few editions individually not realising they were downloads only.
When I did realise I wrote to them to cancel and to subscribe instead. Not only did they refuse to refund me, but the download links don't work either and when I phoned they couldn't guarantee when the links would work. And still refused to refund me. Very very poor customer service.
27 april 2026
Omdöme utan inbjudan
Svar från Puzzler
Thank you for reaching out to us, Doris. We're so sorry to hear about the experience you've had getting in touch with us, and that you've still not received/been able to access your digital download order. A member of our customer experience team will reach out to you directly to help get this sorted for you.
I have the Logic puzzles delivered once…
I have the Logic puzzles delivered once a month and have been for a couple of years now. Always on time and excellent puzzles.
24 april 2026
Svar från Puzzler
Thanks for your review, Debra. We appreciate your support and hope that Logic Problems provides you with many more hours of fun!
Love my Killer Suduko puzzles arriving…
Love my Killer Suduko puzzles arriving through the door.
24 april 2026
Svar från Puzzler
Thank you, Ms. B. We're glad to hear that you're enjoying puzzling! We appreciate you taking the time to share your positive feedback with us.
This has been a 6 month nightmare
This has been a 6 month nightmare. I ordered Q Code Words on September 16, 2015 and as of today,April 22 , I have only received 2 issues. I have been in contact with your people monthly. The last issue I received was January 26, my birthday.
22 september 2025
Svar från Puzzler
Hi Kathleen, thank you for your review. We’re very sorry to hear about the delivery issues you’ve experienced to the United States.
We can see that a member of our team has already reached out to you directly regarding this matter. If you continue to experience any further problems, please don’t hesitate to get in touch so we can investigate this further.
We hope you have a lovely day.
Perfect Puzzle book and no need to go…
Perfect Puzzle book and no need to go out to purchase it with the subscription plus it's cheaper to buy and free postage!
22 april 2026
Svar från Puzzler
Thanks for your support and kind words. We hope you continue to enjoy puzzling.
I love receiving my Puzzler magazine e…
I love receiving my Puzzler magazine e every month. I've aways loved doing crosswords & codewords, another fav is cross Quiz it really gives the brain a workout. It's nice having it delivered as I can't always get to the shop. Best of all you can check your answers when you've finished a puzzle.
3 april 2026
Svar från Puzzler
Thank you for your lovely feedback, Ann. We're so glad to hear that you're enjoying your magazine. Puzzling is great for keeping your brain active.
Puzzler Collection is so varied.
I love receiving my Puzzler Collection without having to search for it in the shops. I enjoy doing the competitions and try to remember to submit them! Having a subscription makes life so much simpler.
20 april 2026
Svar från Puzzler
Thanks for the great feedback, Jennifer. We’re so pleased our puzzles are hitting the mark.
Love Kakuro and often can’t get it…
Love Kakuro and often can’t get it through shops so subscription is ideal
18 april 2026
Svar från Puzzler
It’s brilliant to hear you're loving Kakuro. Thanks for being a valued subscriber!
Svar från Puzzler
We’re so glad you’re enjoying the puzzles, Alana. Thanks for your continued support.
I really look forward to the monthly…
I really look forward to the monthly delivery of Killer. The March one was a few days late and I missed it enormously. It helps me keep my brain active and also provides a meditative way of winding down before I go to sleep.
16 april 2026
Svar från Puzzler
Thanks for your support and kind words, Anne. We're sorry to hear that your March copy arrived late, but we hope you continue to enjoy puzzling!
Easy to order and is delivered promptly…
Easy to order and is delivered promptly each month
15 april 2026
Svar från Puzzler
Thank you, Jane. We're glad to hear that you're enjoying puzzling! We appreciate you taking the time to share your positive feedback with us.
Excellent Range of Puzzle Books
Excellent puzzle books, and quick, easy subscription process.
A wide range of different books, so simple to find your favourites, but also a great range with plenty of different puzzles, so you can have variety and / or try new types.
The pocket puzzle books are wonderful to pop in a handbag or rucksack for travelling / passing time whilst waiting for appointment.
I also changed my mind about 1 of my subscriptions (pocket wordsearches) but wanted to replace it with a different subscription (sugaru) and the customer service agent I spoke to was very helpful.
18 mars 2026
Svar från Puzzler
Thank you so much for your lovely and detailed review, Mojo! It's wonderful to hear that you have been enjoying our puzzles and that you've had a positive experience with us. Thanks for being a valued subscriber!
AMAZING PUZZLES
Codewords, Kriss Kross, Puzzle Compendium, Puzzler, Wordsearch , all keep me sane. And I learn so much History from the Wordsearches especially. Not sure what I would do without them.
Thank you
13 april 2025
Svar från Puzzler
That's absolutely wonderful to hear, thank you for taking the time to share your feedback. We're thrilled to hear that our puzzles have had such a positive impact!
Svar från Puzzler
Thanks for your support and kind words. We hope you continue to enjoy puzzling.
On time deliveries and good puzzles
11 april 2026
Svar från Puzzler
It’s fantastic to hear such positive feedback, thanks for sharing your experience with us.
Svar från Puzzler
It’s brilliant to hear you're loving the Puzzler – thanks for being a valued subscriber!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.