Purchased a pergola. Assembly instructions pretty straightforward and assembled by myself. Only needed 2 people for the positioning on the patio. Top tip. Keep your eye on the bolts, in particular the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was really unsure how to contact purple leaf for a new umbrella cover, I tried several online sights but finally managed to send an email. I received a lovely message explaining the size that I shou... Se mer
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The product quality did not disappoint. The customer service and delivery was prompt, efficient and professional. Price is not average, but if you believe “you get what you pay for” then it’s ok. I wo... Se mer
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So pleased with my new square cantilever parasol. Customer services were super helpful, delivery. Try quick. Very strong well thought out parasol. . Very happy .
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Företagsinformation
Skrivet av företaget
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Kontaktuppgifter
Customer service is very good
Customer service is very good. I found them to be very helpful with good follow up.
13 november 2025
Ordered a 12x16 foot hardtop gazebo…
Ordered a 12x16 foot hardtop gazebo from purple leaf on 23/10/25 got notification from XDP regarding shipping on 25/10/25 . Gazebo arrived on 28/10/25 in 6 boxes driver put boxes in my garage for me one box was slightly damaged but the contents were fine. unpacked boxes and checked contents all OK. Gazebo erected with help from my Daughter and Son in law as I am 77 years old. The build was pretty straight forward I did some pre assembly in my garage before the main build which helped. We only encountered 1 slight problem contacted Purple leaf via Email got a reply next morning with a solution. I had a previous Gazebo with a fabric roof my new hardtop Gazebo is far superior to my old one wish I had known about Purple leaf before.
28 oktober 2025
Great customer service and great…
Great customer service and great product.
We needed a cover for our parasol. On their website out of stock. I contacted them via e mail and they quickly sourced one for us.
Not often these days to get good feedback and a positive experience with customer service. Highly recommended company
26 september 2025
Excellent customer service
Excellent customer service, parts required delivered quickly.
No problems.
27 september 2025
Excellent product looks & feels well…
Excellent product looks & feels well built. Looks really good. If there is a negative it’s that a little too heavy for my wife to operate and swivel.
22 september 2025
Svar från PURPLE LEAF UK
Thank you for your excellent review!
Fast delivery
Fast delivery, good packaging, parts well laid out in box and easy to follow instructions. Box a bit damaged by courier. Works as expected and looks good quality construction and materials. Didn't expect a cover to be included, would have been better though if it had been the same colour as the umbrella.
3 september 2025
Svar från PURPLE LEAF UK
Thank you so much for the fantastic review! We appreciate your valuable suggestion regarding the color of the included cover. We agree that matching the cover to the umbrella would enhance the experience, and we have passed this feedback to our product team for future consideration!
The product quality did not disappoint
The product quality did not disappoint. The customer service and delivery was prompt, efficient and professional. Price is not average, but if you believe “you get what you pay for” then it’s ok. I would use this company again.
1 september 2025
Svar från PURPLE LEAF UK
Thank you so much for the fantastic review! We are delighted to hear that your overall experience was a success.
Great umbrellas and great service
Great umbrellas and great service - what maker can I say.
31 augusti 2025
Svar från PURPLE LEAF UK
Thank you so much for the great review!
Very good product, prompt and fast
Very good product - strong and robust - just what the parasol needs as it can act like a sail at times. Works well . Very quick and prompt service in terms of acceptance and despatch and associated delivery
13 augusti 2025
Svar från PURPLE LEAF UK
We're delighted that you were pleased with our quick and prompt service from acceptance to delivery. Your satisfaction is our greatest reward!
Excellent customer service very helpful…
Excellent customer service very helpful and efficient. Thank you very much
4 augusti 2025
Svar från PURPLE LEAF UK
Thank you so much for your kind words!
large cantilever canopy
purchased a large cantilever patio canopy. excellent delivery time, communication, and brilliant quality product. would have a lot of confidence ordering other items from this firm. After sales help was great.
1 juli 2025
Omdöme utan inbjudan
Svar från PURPLE LEAF UK
Thank you so much for the great review. We look forward to serving you again in the future!
We bought a pergola from you last year
We bought a pergola from you last year, loved it so much we have bought another one to make one big area. It's absolutely fantastic, all our friends love it.
Service is first class.
Highly recommend
13 april 2025
Omdöme utan inbjudan
Svar från PURPLE LEAF UK
Thank you for your high recommendation!
****SCAMMERS****
****SCAMMERS****
Do not buy anything from this company!!! It doesn’t exist.
18 maj 2024
Omdöme utan inbjudan
Svar från PURPLE LEAF UK
We want to assure you that we are a real and legitimate company dedicated to providing quality products and service to our customers.
Detta är Trustpilot
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