EXCELLENT COMPANY TO DEAL WITH CAROL IS VERY POLITE AND VERY EFFICIENT, ORDERS COME WELL WRAPPED AND VERY GOOD EXPIRY DATE. WE HAVE DEALT WITH THIS COMPANY FOR SOME YEARS AND HONESTLY WE CAN NOT FAULT... Se mer
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Det här tycker kunderna
Felt I received an under dosed product my body seemed to respond differently to it compared to the first one I purchased. I contacted company via email it took a day to get back to me. Service was ama... Se mer
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The company is very operative and helpful I had to cancel a previous order which went quick and easy. Quick refund also. Thee products are brilliant, I have ordered the magnesium and vitamin B. Very... Se mer
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Absolutely fantastic item was dispatched so quickly and arrived very fast. Very reliable service I’ve been a customer for years. I can highly recommend them and like to support UK small businesses.
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Företagsinformation
Skrivet av företaget
Pure Bio Ltd is the leading UK supplier of the highest quality 100% pure nutritional supplements, the majority of which are certified organic and suitable for both vegetarians and vegans. Pure Bio is the proud Winner of Southern Enterprise Awards: "Best Nationwide Nutritional Supplements Supplier 2025" (alongside our previous awards of Best Nationwide Hypoallergenic Nutritional Supplements Distributor 2022 and again in 2023). These accolades have been awarded in recognition of our success in supplying the highest quality and purity of products at the lowest possible price, meaning great value for money for our customers and practitioners, alongside outstanding customer service. Products are shipped both within the UK and internationally, on the day of the order with absolute reliability and efficient customer service, no matter where the customer is in the world. Pure Bio Ltd was first conceived in 2000 by British healthcare practitioner Dr Tracy S Gates to supply first class products to practitioners and their patients.
Kontaktuppgifter
Ground Floor, 44 Springfield Road, Horsham, West Sussex, RH122PD, Horsham, Storbritannien
- 01403730342
- info@purebio.co.uk
- purebio.co.uk
4,6
Utmärkt
23 omdömen
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Ordering and delivery good
14 juni 2026
Svar från Pure Bio Ltd
Thank you for your review rob . Glad we met your expectations. Every customer is important to us as is their experience of our customer service . Hope you come back soon !
Svar från Pure Bio Ltd
Hello lynn.
Thank you for your feedback, but customers are provided with a royal mail tracking number for their orders.
When you choose royal mail tracked 24 1st class delivery , as you did for your order, you receive a unique RM tracking number directly from royal mail via email (and/or text) that allows you to track your parcel in real time.
I am glad you received the order promptly and are pleased with the products.
Hi Lynn - the emails have definitely been sent to you, we will call to see if we can help you further.
Svar från Pure Bio Ltd
Thank you for your kind review Martyn. We always strive for excellent customer service , so am pleased we met your needs. We look forward to to serving you again
The new website was well designed and…
The new website was well designed and easy to navigate. The parcel was delivered in great time. Congrats to the team for their award, well deserved.
7 maj 2026
Svar från Pure Bio Ltd
Thank you for your kind feedback - glad you like the new website and that it makes it easy to order our products. The team work hard at providing first class customer service so were very proud to win the award . We look forward to your next order .
Svar från Pure Bio Ltd
hello suzanne. thank you for your great review. we appreciate you taking the time to give us your feedback.
Absolutely fantastic
Absolutely fantastic item was dispatched so quickly and arrived very fast. Very reliable service I’ve been a customer for years. I can highly recommend them and like to support UK small businesses.
12 april 2026
Svar från Pure Bio Ltd
Thank you for your support - we appreciate it . We always try to exceed expectations, so it’s nice to hear your positive feedback.
Great products
The company is very operative and helpful I had to cancel a previous order which went quick and easy. Quick refund also. Thee products are brilliant, I have ordered the magnesium and vitamin B. Very pleased with them
7 april 2026
Svar från Pure Bio Ltd
Thank you for your kind review. We always strive to provide excellent customer service to match our excellent products- we value your business , so hope you will buy from us again .
Totally reliable without the fuss or…
Totally reliable without the fuss or high pressure sell.
2 april 2026
Svar från Pure Bio Ltd
thankyou Barbara for your kind review. We appreciate your business and hope to serve you again soon. Happy Easter.
Svar från Pure Bio Ltd
Thank you for your positive review . We aim to please. We look forward to serving you again
Great quality remedies
Pure Bio products are great quality, well packaged and the website is easy to navigate. Delivery is quick too. I have used the remedies for many years and would always recommend them
17 mars 2026
Svar från Pure Bio Ltd
Thank you for your kind review Ruth . We are very pleased to hear our products and service levels are 1st class . We always strive to meet our customers needs and hope we can continue to be of service to you .
EXCELLENT COMPANY TO DEAL WITH CAROL IS…
EXCELLENT COMPANY TO DEAL WITH CAROL IS VERY POLITE AND VERY EFFICIENT, ORDERS COME WELL WRAPPED AND VERY GOOD EXPIRY DATE. WE HAVE DEALT WITH THIS COMPANY FOR SOME YEARS AND HONESTLY WE CAN NOT FAULT THEM. WE WOULD HIGHLY RECOMMEND AND RATE PURE BIO AS A VERY RELIABLE HONEST COMPANY, PRICE WISE AND YOU GET EXACTLY WHAT YOU ORDERED ON TIME AND IN EXCELLENT CONDITION. RATING 10 STARS
18 mars 2026
Omdöme utan inbjudan
Svar från Pure Bio Ltd
Thank you Kerry for your kind review . The team always strive for perfection, so I am very pleased to hear that we have exceeded your expectations on both service and product . Thank you .
Best products around…
I have been using Purebio for more than a year and find the products excellent .
As is the service and customer care.
11 mars 2026
Svar från Pure Bio Ltd
Thank you Mary for your lovely review. We do try and go the extra mile for our customers as we value your support . We hope to see you again soon 😄
Felt I received an under dosed product…
Felt I received an under dosed product my body seemed to respond differently to it compared to the first one I purchased. I contacted company via email it took a day to get back to me. Service was amazing. Addressed my concern and explained possible reason to me. Not only were they very understanding to my concern they shipped me another bottle free as well as giving me a 20% discount on my next order. Then sent a follow up email. Great costumer service!!!
2 september 2025
Omdöme utan inbjudan
Svar från Pure Bio Ltd
Thank you for your review . However, it is not our company that you have dealt with - I believe you have added your review to the wrong company unfortunately. We no longer ship to the USA- we are based in the UK .
Reassuringly good.
This appears to be a smallish company with a good customer support. They quickly responded to my emails. Goods were despatched on same day as order was placed (Royal Mail tracked). I will order from them again.
14 juli 2025
Omdöme utan inbjudan
Svar från Pure Bio Ltd
thank you Andrew for your kind review. We do try and provide a quality customer service as we value each and every customer. we look forward to serving you again
Company is behaving like a scam
Order was places last Thursday. Express Shipping was paid for. No shipping information has been updated just the shipping tag created. I have attempted to get ahold of someone and no one answers the phone or emails. This leaves no impression but a scam website.
22 maj 2025
Omdöme utan inbjudan
Svar från Pure Bio Ltd
Hello I believe that you have posted your review on the wrong company . We do not have any order from you or any emails or any phone messages . We are based in the uk and we sell nutritional supplements www.purebio.co.uk .
Please delete your review and repost to the right business . Many thanks
It looks like you should have posted this review on bio-lab which is nothing to do with Purebio Ltd . Please can you post to their trust pilot account and not ours . Thank you
Pure Bio supplements are always top…
Pure Bio supplements are always top quality. The lovely ladies are always friendly and helpful and orders sent out same day if possible.
As a clinic we are happy to recommend Pure Bio supplements.
Christine and Sophie Peters
Gaia Clinic
31 augusti 2023
Omdöme utan inbjudan
Svar från Pure Bio Ltd
thank you christine and sophie for your kind review. The team always try and go the extra mile for our valued practitioners and customers.:)
Always a 5 star service
Always a 5 star service! All the staff are very friendly, helpful and knowledgeable about their products. We order regularly and delivery is always prompt :)
8 juni 2023
Omdöme utan inbjudan
Svar från Pure Bio Ltd
thank you so much for your 5 star rating!. our team always try and go the extra mile for our valued customers.
I have asked the team to ship me my…
I have asked the team to ship me my order overseas and from their end, no issues at all. And when I am in the UK to get an order, no problems at all. The product quality is a no-brianer.
17 maj 2022
Omdöme utan inbjudan
Svar från Pure Bio Ltd
Thank you for your positive feedback. we pride ourselves on delivering to our customers worldwide.
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