Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Had one & loved it till broke from overuse. I ordered 2 more on 10/02/26 & have not received & cannot find any order number, money came out of my account for 2 11/2. Darren Sihvola. Update: Punchr ha... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Don’t buy anything from them! They sent me a defect boxing reflex bag. I talked to their support, they won’t help at all. No replacement or refund. It’s a complete scam! Their product quality are wors... Se mer

Betygsatt 5 av 5 stjärnor

I’m a 57 year old male who was looking for something in addition to a regular gym workout. This product has been exactly what I needed to maintain hand eye coordination. That’s a skill that diminis... Se mer

Betygsatt 5 av 5 stjärnor

I purchased the stand along reflex bag and they are great. They stay solid on the floor with the adhesive gel pack. The reflex bag has taken my boxing level to new heights, I would recommend these... Se mer


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

94 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 76 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Customer Service was excellent and responsive and addressed all my questions and needs efficiently. Very pleased and appreciative.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you so much for your kind feedback! We’re truly happy to hear that our team was able to assist you efficiently and meet your needs. Your appreciation means a lot to us, and we’re always here if you need anything in the future.

Betygsatt 3 av 5 stjärnor

Total refund & Free Spare Part Replacement

I truly appreciated the total refund and the free spare part replacement for the spring that broke.

The base was not sticking to wood surface but was working better on marble tiles. The spring broke after less than 10 punches.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for sharing your experience with us. We’re truly sorry about the issues you encountered with the base and the spring, and we appreciate you giving us the opportunity to make it right. Your feedback has been noted and shared with our team as we continue improving the product. We’re glad we could provide a full refund and a spare part replacement, and we’re always here if there’s anything else we can assist you with.

Betygsatt 5 av 5 stjärnor

Customer service second to none!

8 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you so much! We truly appreciate your kind words — it means a lot to our team. We’re always here to help and are grateful for your support!

Betygsatt 1 av 5 stjärnor

Leider muss man ja ein Stern angeben…

Leider muss man ja ein Stern angeben eigentlich 0 Sterne ,,,

Ich habe bestellt ein Bandage schon bezahlt nach eine Woche warten bekomme ich eine email das dass Lager abgebrannt sei haha nach mehreren Fragen wann mein Paket kommt ignoriert man mich auch auf darauf das man mir bitte mein Geld zurück schicken soll also aufpassen ich habe bisher weder Ware noch Geld also bis jetzt richtig schlechte Arbeiter und Betrüger da weder Geld noch Ware passt gut bei der Seite auf und kauft euer Zeug lieber wo anderst vertraut !!!

8 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Guten Tag,Angelo,

es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben, und wir möchten uns aufrichtig für den entstandenen Ärger entschuldigen.
Nach sorgfältiger Prüfung können wir derzeit keine E-Mail-Anfrage von Ihnen in unserem System finden, weshalb wir Ihr Anliegen bislang leider nicht zuordnen konnten.

Damit wir Ihnen schnell und gezielt weiterhelfen können, möchten wir Sie bitten, uns kurz folgende Informationen zuzusenden:
• Bestellnummer
• Name, unter dem die Bestellung aufgegeben wurde
• E-Mail-Adresse, die bei der Bestellung verwendet wurde

Sobald wir diese Details erhalten haben, prüfen wir den Status Ihrer Bestellung umgehend und melden uns mit einer klaren Lösung bei Ihnen.

Bitte seien Sie versichert:
• Alle Anfragen werden bei uns innerhalb von 12–24 Stunden nach Eingang bearbeitet
• Kundinnen und Kunden werden immer proaktiv per E-Mail informiert, falls es zu Verzögerungen oder Problemen mit einer Bestellung kommt
• Sollte eine Lieferung nicht möglich sein, wird selbstverständlich eine Rückerstattung veranlasst

Es liegt uns sehr am Herzen, dieses Missverständnis aufzuklären und die Situation für Sie fair und transparent zu lösen. Vielen Dank, dass Sie uns die Gelegenheit geben, das richtigzustellen.

Wir freuen uns auf Ihre Rückmeldung.

Betygsatt 5 av 5 stjärnor

Pretty good quality

Pretty good quality, I'm truly impressed by the materials chosen for the bag. It have a great rebound, nice to try to avoid it.

7 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for your feedback! We’re really glad to hear you’re impressed with the quality, materials, and rebound of the bag. It’s great to know you’re enjoying the experience, and we truly appreciate you taking the time to share this with us. If you ever need anything, we’re always here to help.

Betygsatt 5 av 5 stjärnor

Excellent communication and Service

Excellent communication and Service! Nice product!

6 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you so much for your kind words! We’re delighted to hear you’re happy with both the product and our communication. Your support means a lot to us, and we’re always here if you need anything.

Betygsatt 5 av 5 stjärnor

Caring of customer service reps.

Caring of customer service reps.
Suction of item would not work so refund no trouble at all as they continue to develop their product.

5 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for your feedback! We’re really glad to hear our customer service team took good care of you. We appreciate your understanding as we continue developing and improving the product, and we’re always here if you need any help in the future.

Betygsatt 3 av 5 stjärnor

Review

As in the email I received I think a bigger water base would be a lot better over suction cup, I also think maybe the pole should be thicker and tighter with a bigger bag on top possibly, thanks

5 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for taking the time to share your suggestions with us. We really appreciate your thoughtful feedback — ideas like a larger water base, a thicker pole, and a bigger bag are incredibly valuable and have been shared with our product team. We’re continuously working on improving the design, and input like yours helps guide those improvements. Thanks again for helping us make the product better.

Betygsatt 5 av 5 stjärnor

Got the item and the bag it’s self and…

Got the item and the bag it’s self and all the accessories are great the suction cup is just not suited to any surfaces that I had available so I was given a full refund, till they had come up with a different idea that might suit me!

4 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for sharing your experience! We’re really glad to hear you were happy with the bag and accessories, and we appreciate your understanding regarding the suction cup. Your feedback has been noted as we continue working on improved designs, and we’re happy we could offer a full refund in the meantime. We hope to have something that suits you perfectly in the future.

Betygsatt 5 av 5 stjärnor

The company is honest and trustworthy

The company is honest and trustworthy. They helped me with issues I had. They refunded and recommended for future use. Wouldn’t stop me buying again from them.

4 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you so much for your kind and thoughtful review. We’re really glad we could help resolve the issue and earn your trust. Your support means a lot to us, and we truly appreciate your openness to shopping with us again in the future. We’ll be here whenever you need us.

Betygsatt 4 av 5 stjärnor

Does nothing that it suggests

I bought a punchr for my 11 year old son. We dont have an abundance of space so this seemed like the perfect product. Able to move it around. Set up and set down with ease. Or so it seemed. Well, that isn't the case. It sticks poorly and you have to use the adhesive discs (which work well) however that means you cant just set it up and set it down. It definitely feels like false advertising to me!!! I wouldnt waste your money.

After communicating with the company, they openly accepted feedback positively. I feel like they may genuinely try to fix the issued. They offered me a full refund, and although their generosity impacted me positively. I am more impressed with the attitude regarding amending advertising and openness.
I would definitely be open to look out for future improvements.

30 december 2025
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for taking the time to share such detailed and honest feedback. We’re truly sorry that the product didn’t meet your expectations, especially given the space and ease-of-use you were hoping for. We completely understand your concerns around setup and the reliance on adhesive discs.

We genuinely appreciate your openness and are grateful that you gave us the opportunity to address this properly. Your feedback has been taken seriously and shared with our team as we continue improving the product and refining how it’s presented. We’re glad our support and refund helped, and we truly value your willingness to consider future improvements. Thank you again for your understanding and constructive insight.

Betygsatt 5 av 5 stjärnor

Servizio clienti IMPECCABILE!

Ho acquistato il loro prodotto ad ottobre, purtroppo la pompa di gonfiaggio aveva dei difetti e ho dovuto aprire una contestazione con paypal. Il loro servizio clienti (in particolare Yumi che mi ha seguito per più di un mese e mezzo con disponibilità e professionalità) però è stato IMPECCABILE. Ho ricevuto il rimborso direttamente dal loro founder visto che con paypal ci stava mettendo troppo. Anche questo è marketing fatto bene, attenzione e cura per il cliente in ogni momento

27 december 2025
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Grazie di cuore per questa splendida recensione! Siamo davvero dispiaciuti per il problema iniziale con la pompa di gonfiaggio, ma siamo felici di sapere che il nostro servizio clienti — e in particolare Yumi — sia riuscito ad assisterti con disponibilità e professionalità fino alla risoluzione.

La cura e l’attenzione verso i nostri clienti sono una priorità assoluta per noi, e il tuo riconoscimento significa davvero tanto. Grazie ancora per la fiducia e per aver condiviso la tua esperienza 🙏

Betygsatt 5 av 5 stjärnor

Very helpful and responsive

Very helpful and responsive

1 januari 2026
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you so much for your feedback! We’re really glad to hear you found our team helpful and responsive. If you ever need anything, we’re always here to help.

Betygsatt 5 av 5 stjärnor

I can't fix it in my floor but

I can't fix it in my horse, so i explain to the support. They refund me as well.

28 december 2025
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Thank you for your feedback. We’re sorry to hear the product couldn’t be fixed on your surface, but we’re glad our support team was able to assist you and issue a refund promptly. We truly appreciate your understanding and are always here if you need anything in the future.

Betygsatt 4 av 5 stjärnor

The company were very good at customer…

The company were very good at customer follow up and when the product didn’t perform as they would have expected…they immediately offered me a refund without any hassle.
They also informed me that they were working on a revised product and I’d be happy to give that a go when it becomes available.

23 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The device will not remain attached to floor

The device will not remain attached to the floor while in use. Even gentle use.

12 december 2025
Omdöme utan inbjudan
Logotyp för Punchr

Svar från Punchr

Hi Sterling, thank you for sharing your feedback — we’re really sorry to hear about your experience. For best results, please make sure the surface is completely clean, dry, and smooth before attaching the device. Applying firm, even pressure for several seconds and allowing it to set before use can also help improve adhesion.

We’d be happy to look into this for you and help make things right. If you could share your order details here or contact us directly by email, our team will gladly assist you further.

Betygsatt 5 av 5 stjärnor

Truly Impressed by Punchr’s Customer Care, outstanding Customer Service and Integrity.

I had a very positive experience with Punchr’s customer service. Although the product didn’t fully fit our living situation, their team handled everything with incredible professionalism, kindness, and understanding.

They responded promptly, clearly explained everything, and even offered a full refund without requiring the product to be returned. That level of integrity and care truly stood out to me.

I genuinely respect companies that prioritize their customers the way Punchr does. Thank you to the team for such excellent service — it definitely left a great impression.

17 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service! Logistics made shipping mistake and send only one of ordered 3 boxes. After one email to Pnchr they (Yumi) immediately resolved the issue and 2 were delivered in 2-3 days.

12 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer