I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Se mer
my request was answered faster than I expected especially during a holiday weekend. Upon providing photos of the item that I wanted to return I quickly received a packing slip, all ver efficient
I received prompt service on a return that I requested. It was easy to get responses from customer service for the products I received. They were in good condition, but I didn't realize they were larg... Se mer
Företagsinformation
Skrivet av företaget
Making healthy, affordable, premium products with no middlemen or retail markup.
Kontaktuppgifter
85 Delancey St, 10002, New York , USA
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
quick response and my total satisfaction
quick response and my total satisfaction
Got immediately feedback and results.
Immediate response and fixed my issue :)
I wanted to end my subscription and it…
I wanted to end my subscription and it happened.
The representative confirmed what had…
The representative confirmed what had happened and informed me of the additional shipment.
Valuable customer service
I made a mistake in my order, ordering the wrong size of an item. They did not have to extend the courtesy of sending me the item that I intended to order, but they did. That earns a lot of respect when other vendors would rather not.
No rating
No rating. My comments to Public Goods has already been sent.
shampoo & conditioner
If you loved the original shampoo and conditioner you could be very disappointed in the newer, reformulated shampoo and conditioner. I am so disappointed.
Customer service was fast replying
Customer service was fast replying, and following my request very quick
By issuing the refund, got results within less than 24 hours, special thank to Dhee for the help
fast and complete!
I love Public Goods. 👍⭐️⭐️⭐️⭐️⭐️
Margo is very smart, nice and helpful. I love Public Goods. Always the best of the best. 👌🌟😇🙏🏻
Thank you so much.
Dhee replied quickly and resolved my…
Dhee replied quickly and resolved my issue so promptly. I really appreciate how fast and kindly they handled everything—it meant a lot.
Pretty fast response to my problems and…
Pretty fast response to my problems and offered a solution although not entirely the solution I wanted. It seems that quality control is a little lacking.
Great customer service
Dhee from customer service handled an issue I had very swiftly and professionally, with kindness. Thank you!
Face and eye cream
I recently ordered the face cream along with the eye cream. When I opened the eye cream it was almost empty. I reached out to the company and they offered to refund my money or send me another one. I chose to have them send me a new one. When it arrived I found the same amount of product in the container, about 1/3 full. I guess that is how much you get.
I used the face cream for 2 weeks and my face broke out. I discontinued using it and 3 days later my skin was back to normal.
Public Goods gives off this clean…
Public Goods gives off this clean minimal ethical vibe, and I really wanted to like them, but the experience feels mixed. Some items feel thoughtfully made, others feel like they were rushed just to fill the catalog. Shipping delays happen more often than they admit. The brand image is strong, but the operational side feels shaky. I keep hoping they will improve because the concept is good, but right now the quality jumps around too much to trust them fully.
Great customer service!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








