Tom came to complete the EICR service for our community hall today and was extremely helpful in sorting a problem with our fishtail switch for emergency lighting checks. Tom explained the improvement... Se mer
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Det här tycker kunderna
We have used PTS Compliance for a number of years and are very happy with their service. We normally get the same person; Suren who is always very polite, professional and easy to work with.
Thanks to PTS for being so flexible to send an engineer to PAT test our equipment at short notice. Sam was helpful and friendly, nothing was too much for him, and we really appreciated his flexibility... Se mer
Andy Jakeman attended our kennels today to PAT test some products to be used in the kennel system. Andy was very professional & quick to get to work whilst being friendly & chatty setting me at ease b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We provide the following services to businesses across the UK whatever size of organisation PAT Testing EICR - Periodic Inspections All Electrical installation, maintenance and reactive work Fire Alarms Installation & Servicing Fire Extinguishers Supply & Servicing Emergency Lighting Health & Safety Course
Kontaktuppgifter
Unit 1 Brickfield Trading Est, Brickfield Lane, SO53 4DR, Chandlers Ford, Storbritannien
- 0800 644 5400
- info@ptscompliance.co.uk
- ptscompliance.co.uk
5,0
Utmärkt
897 omdömen
Ingen aktuell inbjudningshistorik
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PTS Compliance - First Class Experience
PTS Compliance - Excellent Service
It was a fairly urgent EICR that was required.
PTS turned this project round in double quick time.
An extremely professional company.
Outstanding service from start to finish.
Highly recommended
6 oktober 2023
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased everything went well.
Kind Regards
Chelsee
Engineer who attended our site was very…
Engineer who attended our site was very professional and kept us informed of what his was doing throughout the inspection.
6 oktober 2023
Svar från PTS Compliance
Thank you for your kind review.
Kind Regards
Chelsee
Excellent Service
Great customer service from Louie & Paul who visited Hollickwood School today. Punctual, clean and tidy. No disruption to the school, just got on with it and did a great job. Friendly and helpful. Would recommend them and the company
4 oktober 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We will pass your comments onto the engineer who attended.
Kind Regards
Chelsee
St Repairs Sandycroft Deeside P A T…
St Repairs Sandycroft Deeside P A T test done
good service... Anthony
25 september 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you for your kind review.
Kind Regards
Chelsee
Svar från PTS Compliance
Thank you for your kind review.
Kind Regards
Chelsee
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
Kind Regards,
Chelsee
Great Service
Nathan from PTS was thorough in completing his PAT testing of our business electrical items and undertook the work without disturbing the general day-to-day running of the business. A great service.
15 september 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
We will pass your comments on to the engineer who attended.
Kind Regards
Chelsee
Exceptional Customer Service
Exceptional Customer Service
Tom Mooney was exceptional, he went out of his way to ensure great customer service, truly above and beyond. Again, PTS employees have risen above the competition.
4 september 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you so much for your review of our services , I'm glad you received the service levels that we always strive to provide. I will pass on your comments on to the team that where involved and look forward to working with you again in the future.
Kind Regards
Chelsee
engineers know exactly what to be…
engineers know exactly what to be doing, finding their way in and around the company to seek out all items to be tested. the engineer was quick and thorough and just got on with it.
14 september 2023
Svar från PTS Compliance
Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved.
Kind Regards
Chelsee
PTS did a good job.
Nathan did a very thorough job and sorted out any issues very quickly.
He was on time, helpful and professional.
11 september 2023
Svar från PTS Compliance
Thank you for your review, it's great to hear these kind comments about the PTS team.
Kind Regards
Chelsee
"Fast, Reliable, Professional" - 0/3
Booked a fire alarm appointment with these guys 6 weeks ago.
Call up the day before to confirm time - has moved, but listed as 12.30.
13.00 no one has showed up. Call office, leave message.
13.30 still no engineer, call office again - he's been stuck on a job. No time is recorded for our job sheet.
14.30 call back from engineer to advise won't be wish us today.
Office advises that we need to call up next week to rebook.
Impressive service from a company that we booked 6 weeks out and insisted on payment in advance. Must be a nice little racket for them.
8 september 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you so much for taking the time to share your thoughts; firstly may i take this opportunity to apologise for us not being able to make your appointment as scheduled on Friday. Our engineer was booked to visit another local company to yours prior to your booking. The engineer found a fault with their fire alarm and it look a little longer than expected to rectify. I have listened to the telephone call from our office to yours at 14:30 explaining the situaiton and the very pleasant lady agreed that we could rebook the appointment.
You make several comments that seem a little harsh, please be assured that if your fire alarm was found to have a fault we would treat your business as the same priority and would not leave you without a working system.
Taking payment up front is something we do with every new client that has no trading history with PTS Compliance and certainly is not any kind of racket!
If you would like to discuss this further then please feel free to call my office and ask to speak with me direcly.
Regards
Steve Kaye
Managing Director
Great service and cost.
We are a charity that have recently taken on a building and we needed PAT testing. We contacted PTS and we found them helpful from the initial call to the work being done. Excellent customer service and reasonable cost. Will use again.
4 september 2023
Svar från PTS Compliance
Thank you so much for your review of our service, I'm glad you received the service levels that we always strive to provide. I will pass on your comments to the team that where involved and look forward to working you again in the future.
Kind Regards,
Chelsee
Malcom
Malcom, the engineer we had was very easy to get on with, very helpful and knew his way around our site, making it very easy for us to leave him to get on with the pat testing.
31 augusti 2023
Svar från PTS Compliance
Thank you for taking the time to share your review of our service. We are pleased all went well.
We will pass your comments on to the engineer who attended.
Kind Regards
Chelsee
Easy to use and the engineer Anthony…
Easy to use and the engineer Anthony was polite and worked with us so know production was stopped at any time
31 augusti 2023
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
We will pass your comments on to the engineer who attended.
Kind Regards
Chelsee
Svar från PTS Compliance
Thank you for taking the time to share your review of our service. We are pleased all went well.
We will pass your comments on to the engineer who attended.
Kind Regards
Chelsee
Very Professional
Very Professional, on time, Electrician was very pleasant very little disruption to the business.
28 augusti 2023
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
Kind Regards
Chelsee
Very efficient and professional
Very efficient and professional. They do what it says on the tin
30 augusti 2023
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
Kind Regards
Chelsee
Professional
Excellent communication turned up when they say they will. We had PAT testing done and the gentleman turned up on time and was professional and also considerate of our working environment.
29 augusti 2023
Omdöme utan inbjudan
Svar från PTS Compliance
Thank you for taking the time to share your review of our service. We are pleased all went well.
We will pass your comments on to the engineer who attended.
Kind Regards
Chelsee
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
Kind Regards
Chelsee
Recently used PTS for PAT testing
Recently used PTS for PAT testing. Couldn't recommend enough. Easy to deal with, great communication. Job done. Just how I like it.
29 augusti 2023
Svar från PTS Compliance
Thank you for spending the time to share your review of our service. We are pleased all went well.
Kind Regards
Chelsee
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