Protémoa Omdömen 

110
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I’ve ordered a couple of pieces from this brand and have always been happy with them. Their stuff is always high quality and shipping to Australia is decently fast. My only complaint would be that som... Se mer

Betygsatt 5 av 5 stjärnor

The product was very well made and the delivery was swift. I bought the Covert Jacket and it looked exactly what I had imagined. Overall, I believe this is a very high quality brand, and I would defin... Se mer

Betygsatt 5 av 5 stjärnor

This company makes well-designed and high-quality clothing items. I’m impressed with the construction and the materials used. I look forward to new drops every so often!

Betygsatt 5 av 5 stjärnor

First time buying from Protémoa and I’m honestly in love with the gradient joggers. The quality is amazing the cotton feels super premium and the design looks even better in person. They’re really com... Se mer

Företagsinformation

  1. Modedesigner

Skrivet av företaget

Protémoa's mission today is to create the dream wardrobe for those who understand fashion well but don’t take it too seriously. We're here for modern individuals who know that looking good should never be a burden in the post-fashion world. Protémoa pieces are designed to resonate with every shade of our mood: from the cozy vibes of a friendly hug to an irresistible desire for a spontaneous move. We create pieces that make you look great effortlessly, wherever the night takes you.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

110 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(110)

67 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Didnt appear as advertised and ripped quite easily

recieved my Bjeans 1 and it looked nothing like the pictures they advertise. The jeans i got is just some normal looking blue jeans with barely any visible wash displayed. Also within the first couple weeks it appears to have already ripped around my cr0tch area which i found weird so i patched it up then another rip starts to form around the same area.

22 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Fast delivery, love their clothes and customer service were very hands on which I appreciate. Will definitely be purchasing from them again as a result

2 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Received my cool red cardigan

Received my cool red cardigan, ordered an XL, and fits perfectly, delivered fairly quickly, i wasn’t in a rush anyways. I think the quality/price ratio is very good.

30 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unresponsive Customer Service

There was an issue with my shipment, where my order could not be delivered. This company used CN and Piggyship to ship my order, and Piggyship is quite literally the worst courier service I’ve ever encountered. Even though signs were posted everywhere in my apartment complex, they could not find my apartment’s mailbox hub so they sent my package back.

I could not find the courier info anywhere on the Protemoa website or emails so I could not reach out to the courier. When I contacted Protemoa, they told me they would help resolve the issue by contacting the courier and keep me updated but I’m not sure they did anything.

I have not heard back from them and I’ve been emailing the company periodically for any sort of update. It’s been almost a month and I’m getting frustrating because the company would occasionally respond to my emails with vague info like “we’ll look into it.”

It took only a week for my package to arrive to my city after I placed the order so I’m not sure why an update is taking so long. Protemoa should have at least offered some sort of resolution by now.

20 november 2024
Omdöme utan inbjudan
Logotyp för Protémoa

Svar från Protémoa

Dear Jess

We are sorry that you have experienced an issue with the delivery!

We work with several shipping services depending on the country/city, all of them being trusted and recognized worldwide. However, in rare cases, there can be failed attempts of delivery and we recommend to contact the shipping service directly to see what can be done.

If the issue is still not resolved, please email us at care@protemoa.com with your order number and tracking code and we will do the best on our end to see what happened to your order.

Betygsatt 1 av 5 stjärnor

Horrible

I ordered at the 4th of September. Got an confirmation email about my order and there it just stops.
I paid extra for fedex express shipping to get it in 3 to 5 days. Now it’s the end of the month and no update on my order. I send multiple emails and a dm on Instagram. Got one response after a couple of days.
They only said they are would ask fedex for an update.
That was it, no contact from there on anymore.

In general I never received an email that the package was shipped. And on the Instagram they posted about the pre orders that were almost ready.

I checked again and nothing on the website or mail says I brought an pre order. So it should be send.

I paid including extra for the shipping 213 dollars
That is just now lost

4 september 2024
Omdöme utan inbjudan
Logotyp för Protémoa

Svar från Protémoa

Thank you for reaching out and we are really sorry that you are facing this issue with your order. It might have been that you have accidentally chosen a preorder item or there have been some issue with the freight forwarder and we need an extra info from you regarding the shipping.

Could you please email us at care@protemoa.com with your order number and we would be able to assist you on your order asap and fix the issue?

Best Regards,
Protémoa Team

Betygsatt 1 av 5 stjärnor

Only buy if you're CERTAIN you like the…

Only buy if you're CERTAIN you like the product, they do not pay shipping so I just spent £30 to return a £60 jacket that doesn't fit me!
Sizing was way off on their website too.

Nice clothes and I liked the style but it's a gamble.

2 september 2024
Omdöme utan inbjudan
Logotyp för Protémoa

Svar från Protémoa

Thanks for your feedback! We’re really sorry to hear that the sizing of the jacket wasn’t quite right for you and that you had to deal with those return shipping costs. We totally get how frustrating that can be.

Return costs can vary depending on the shipping method, and we always aim to keep those as low as possible. We apologize for any confusion about the process and we are aiming to introduce more convenient return methods soon.

Please email us at care@protemoa.com with your order number and we would try to assist you further on this issue.

Best Regards,
Protémoa Team

Betygsatt 5 av 5 stjärnor

worth it af

I bought a pair of their B jeans and thought they would not be that good for an ad I saw on Instagram. Since I've bought them, they have been my most used pair of jeans. They look fire af, comfortable and are good quality. Def recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!

10 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good customer service and quality

I ordered their Bjeans almost a year ago, and they have quickly become my favorite pants. I got a size M, and I'm 5'8, 140 pounds; they fit a bit big, but that was my mistake on sizing. Their size chart is accurate and actually really well thought out. Their products are interesting, decently priced, and of good quality. The shipping took a while, but they were active and responsive on their customer service site.

24 november 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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