Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service 2nd order placed and received delivery next day no problem. Tried 3 flavours now all delicious like creamy milkshakes.I mix with skimmed milk and some chia seeds (for extra fibre) I... Se mer

Betygsatt 5 av 5 stjärnor

Can’t praise this company enough. There was a problem with delivery and they sent me out another order immediately. A few days later the original order arrived and l contacted them to return it. Th... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely awful Customer Service. I didn’t receive my delivery even though tracking said I had. I was virtually called a liar for saying I hadn’t received. Surprisingly my delivery turned up that ev... Se mer

Betygsatt 5 av 5 stjärnor

I saw this advertised on my socials. Struggling with weight and have a big event coming up. Thought I would give it a try. Order arrived the next date, very well packaged. First shake today and it was... Se mer

Företagsinformation

  1. Fitness och näringslära
  2. Butik med vitaminer och tillskott

Skrivet av företaget

Empower Women - Protein.com is a Women's Lifestyle Brand.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

75 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 6 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Never received my order no…

Never received my order no communication with customer service nothing stay clear from got protien more like got problems and absolute shit show it's people like this who can't run a business

26 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WORSE CUSTOMER SERVICE EVER - AVOID THIS COMPANY

Absolutely awful Customer Service.
I didn’t receive my delivery even though tracking said I had. I was virtually called a liar for saying I hadn’t received. Surprisingly my delivery turned up that evening. One container split !!! Can’t be bothered to complain to such a Mickey Mouse Company. Steer clear of this company they are very very dodgy 🤬

29 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid... Avoid... Avoid.... …scam.......!!!!

What went wrong for me where do I start! Ordered two meal replacement powders. They arrived next day, courier said it had ruined his car!! He gave me the box. It was damaged , leaking , seals broken spilled everywhere made a mess all over the house! I was upset and disappointed. This was fri. Since then the chat message dissappears, the email strangely will.not send to that address ukprotein.com like its fake?? I had managed to open the chat box at first and put my pictures up and details. Since then. No reply all access denied left with bottles that are unusable spilled.damaged. cost me alot.of.money. I have asked for a refund or replacement.... no response whatsoever???? I think I.have been scammed big time what can I do??

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The packaging is very professional and…

The packaging is very professional and sturdy. The bag of powder was sealed in such a way that no air could enter, so the product remained fresh for a long time. The spoon for serving was also conveniently placed inside the package, which was very practical.

19 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I didn't belive it would work

I didn't belive it would work, but I'm impressed! Not only have I lost weight, but my perspective on food has changed. It tastes like a milkshake, which is veru satisfying. It's a great meal replacment.

4 december 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

THEY DO NOT EXCHANGE IF YOU DISLIKE FLAVOR

Be aware they'll will not exchange your protein powder if you dont like the flavor. I love the strawberry & should of sticked with it. The white chocolate raspberry taste horrible like medicine, even upset my stomach. I asked to exchange they said NO! $45 down the drain, I will be tossing it. It's a gamble that you will like the flavor you order, too bad they dont let you exchange, im a loyal customer & that doesn't matter. Hence the 3 stars I gave them. Strawberry protein taste great & does fill me up, love all the vitamins included in protein powder.

10 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Taste is really good I have the…

Taste is really good I have the vanilla(my favourite) vanilla fudge,chocolate I do find the chocolate a bit gritty I also have blueberry and strawberry so they will last for a while I have lost weight too I will be ordering more I just love them all

17 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not order products from this company…

Do not order products from this company because when they are not delivered Protein.com will do everything in their power to keep your money!

I ordered products on the 27 November, on the 2 December and on the 4 December I received emails from EVRI apologising for the fact that the goods had not been delivered. On the 5 December EVRI changed the information on their portal to say that the goods had been delivered which was a lie. On the 8 December EVRI emailed me to apologise for lying and claiming that the parcel had been delivered when it had not and admitted that the package was lost. Several times I emailed the EVRI incident reports to Protein and sent several emails and they are making me jump through hoops to get my money back. Even after receiving the EVRI incident reports they emailed me insisting that the goods had been delivered. Now they have sent me a form to complete if I want my money back which I can’t because it’s a PDF and I don’t have a printer so I will have to go back to them yet again to obtain an editable version of the form, yet more delays so that they can keep my money. I have had to raise the transaction as a dispute with my credit card company but if Protein still insist on keeping my money then I will have no choice but to go through the small claims court.

At the end of the day when you purchase goods from a company in good faith you make a contract with them not the carrier and good customer service dictates that upon receiving irrefutable evidence of goods not being delivered that monies should be swiftly returned. Any company who isn’t willing to do that should not be dealt with therefore to anyone reading this please take this as a warning and avoid this company.

27 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

These are brilliant

These are brilliant! Started taking them 6 weeks before I went to Cyprus. The first picture is the colour of my skin in the UK before going to Cyprus. The second picture is my tan after a week in the sun! Bought a second tub to take over the autumn/ winter for a lovely glow!

4 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company with Terrible customer…

Terrible company with Terrible customer service.
Shakes arrive with no foil seal, just the lid half tightened. Anyone could have tampered with the powder....
Company claim this is the normal production, refused to swap them etc.
Wouldn't risk purchasing from them

31 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful customer service

Deserves 0 stars. Beware ordering tanning capsules from Protein.com via Facebook because your order will be automatically sent to your Google registered address and Gmail account. I emailed them immediately when my order was placed requesting it be sent to another address and when I didnt receive the order, they told me a BS story how the order had already been despatched before they got my email. They've got very bad reviews for their tanning capsules anyway, so save your money and dont deal with this company. Their customer service is non existent. Disgraceful.

27 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceeds expectations

I have ordered the protein meal replacement powders and the fat burner supplements, as well as the self-tanning capsules and every product lives up to what is described on the website. I was able to lose 20 pounds in 3 months and feel great! I have even bought the supplements for my daughter because they work so well!

31 oktober 2025
Betygsatt 5 av 5 stjärnor

I love the protein shakes

I love the protein slim from protein.com it has been helping me reach my goal . The protein support team is amazing . For some reason every time I order the protein slim it gets lost in transport . So when I talk to support they help me out . Love this company .

27 oktober 2025
Betygsatt 2 av 5 stjärnor

I purchased Strawberry before ans I…

I purchased Strawberry before ans I really liked it. I just purchased Iced Capuccino and I was disappointed as it is too sweet. I even did 2 scoops only and it’s still the same. I tried to check if I could somehow return or replace but it’s not allowed. I wish I just ordered banana instead.

6 oktober 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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