I was going to bad mouth this terrible experience with Protective and then I realized they are loaded with 1 star reviews. All I can say is they earned that 1 star, quite possibly the most unprepared... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the worst company to trust with an extended warranty on your vehicle. I implore you to turn and run away from the dealers who use this company! Would not cover parts I needed, $800+ worth. The... Se mer
If I could give protective life less than one star I would. Please stay away from this insurance company. I have had my policy with West Coast life who was then bought by protective life. I've had thi... Se mer
I bought a ten year term policy (at least that was what I was told) twelve years ago, and noticed today that I'm still paying monthly premiums. So I looked up the policy through their online portal an... Se mer
Företagsinformation
Skrivet av företaget
We are on a mission to help more people achieve the sense of protection and security they deserve. Through our subsidiaries, Protective offers life insurance, annuity, and asset protection solutions, helping over 14.4 million people safeguard what matters most. Protective’s more than 3,800 employees prioritize people and uphold the company’s promises to customers, partners, colleagues, and communities—because we’re all protectors. With a long-term focus, financial stability, and a commitment to doing the right thing, we have been protecting people for more than 100 years.
Kontaktuppgifter
2801 Highway 280 S, 35223, Birmingham, USA
- protective.com
1,7
Mycket dålig
47 omdömen
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Do not do business with this company
Do not do business with this company. Their customer service is terrible and they never do what they say they will do. My father died on Memorial Day this year and I am a beneficiary of his annuity through Protective Life. I have been working since his death to claim my benefit and in so doing have spoken with Protective representatives 22 times. There is no continuity in house so every time you call you speak with a new person who has no idea what you are talking about. I have been told that my claim file is complete by one representative and them have another tell me the account does not exist. I have been told someone would call me back several times and no one ever has. After months of dealing with these people I finally received a letter on August 23rd telling me my claim had been approved and payments would commence. It is now September 16th and I have not seen a penny of my money. I believe their goal is to keep money they owe you for as long as they possible can. Not once did I ever speak with anyone helpful.
7 juni 2022
Omdöme utan inbjudan
Do not buy an Annuity Policy from Protective
Protective is absolutely the worst insurance company I have ever had to deal with. Their customer service is completely unacceptable, they lie to their customers about follow-up, the claims process, and timeline for payments.
My father passed away on May 30th, he had an Annuity policy with Protective and listed me as one of beneficiaries. I completed all the required paperwork and sent it to Protective via certified mail. They acknowledged they had received all the correct documentation and I would receive a follow-up phone call letting me know when the monthly pay outs would begin.
After numerous calls to Protective, I never received an explanation of the payment delay, I was always transferred to countless other departments within the company, spending hours on hold. I filed a complaint with the Insurance Commissioner, three months after my fathers death and did finally get a call back, only to be lied to once again, telling me they had sent a check on September 2nd, which is now 13 days ago, no check or communication from Protective. It is very odd they would state they were sending a check as I had requested their direct deposit option and they acknowledged they had all the information they needed for this process.
Do not use this company, never buy an insurance policy from them. When you are struggling with the grief from the loss of a loved one, they do not give you the benefits outlined in the policy, nor provide any level of customer service.
30 maj 2022
Omdöme utan inbjudan
Very good company
Very good company. Paid out quickly. No hassle or extensive paperwork. Definitely glad my loved on picked this company.
19 juli 2021
Omdöme utan inbjudan
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